15 Best Online Reputation Management Services Companies 2023

Read this comprehensive review to select the best Online Reputation Management Services Companies to build the best image for your brand:

It is a universally acknowledged fact that the public and professional image of a brand directly depends on quality, quantity, and customer recognition. Companies make products, but what makes them a brand is the customer’s impression, trust, and the positive opinion that favors both parties.

Reputation management is one of the most crucial pillars that supports the growth and efficiency of a company.

Running a company, like all other professions, can have both positive and negative outcomes based on the decisions ahead of the company makes, letting various factors influence the online reputation.

Online Reputation Management Services

Chief factors like customer service, brand visibility, content management needs to be handled much like the productivity of the company. And that is where various online reputation management companies come to the rescue.

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Thus, it is evident that your online reputation serves a greater purpose in determining if clients will do business with you. It does not matter if you run a small business or a top MNC as long as you have a positive online reputation among the masses, and that will ultimately allow the growth of the company.

Hence, this article will guide you towards the scope and review of the top best reputation management services that are available online.

The team which is in charge of the production and quality assurance might find it difficult to look after the online marketing presence. And hence, it is wiser to hire an agency to do the job for you.

What is an Online Reputation Management Agency

The term reputation management agency refers to the team of specialists who use their strategy and tactics to monitor the brand, promote the product with positive content, and implement techniques that help to remove the negative reviews and impressions of the company. They are concerned with social media management that focuses on the outreach of the brand.

They create content for the promotion of the products with the help of Search Engine Optimization (SEO). They help in the acquisition of reviews and their respective management in platforms like Google, Facebook, and many others.

They also develop public relations for a smooth industrial advance and look into other websites, blogs, and e-commerce sites to see if customers mention your brand. They also monitor review sites like Glassdoor to make sure your brand has a positive approach.

It is important to know that people often perceive your brand differently than others. To be precise, it is a conflict between a character and its reputation. A character is the actual state of you or your brand, in this context, and reputation is what people think of you or your brand based on factual evidence and your presence.

The agencies provide the best possible help to make your online presence consistent and accurate. They help to remove all the negative notions and names about your brand and provide you with a positive and clean image in public.

Services Offered by ORM Agency

An online reputation management company offers services that safeguard the reputation and prospects of the brand, create a good public perception, and develop good relations.

Most firms offer services that include the following:

• Review Generation: The agency helps to increase the star ratings and reviews on Google, Amazon, Glassdoor, and much more.
• Negative results rectification: The agency helps to lessen the damages caused by negative results and unwanted comments.
• Social media growth service: They help in targeting customers based on your company’s competitors as well as the influencers in the given niche.
• Review marketing: The agency offers an assessment of the company’s activities and reports on how they are complementing the growth of the company.
• Search engine optimization: They help in the traffic’s improvement to your site and provide tips to rank higher among other competitors.
• Reputation repair: They help in the rebuilding of the digital foundation and turn negative reviews into constructive methods.

FAQs About Reputation Management Firms

Q #1) How can someone protect my brand from reputation attacks?

Answer: We must formulate a strategy through which such attacks can be tracked, monitored, and rectified. Effective search engine optimization tactics will trace out the negative information about a person or company on the internet and professionally eliminate them from the public view.

Q #2) Are search engine optimization services important for reputation management?

Answer: Yes, negative information that circulates on the internet might be a hindrance to the popularity or branding of the company, which in turn will dissuade users from visiting or doing business with you.

Q #3) How long will it take for these techniques to work?

Answer: It can take from weeks to a year to resolve the attacks, depending upon the scale and nature of the attack. It requires a lot of work to search on various websites for negative content and outnumber them with positive content.

Q #4) Should I just hire a lawyer to tackle the problem?

Answer: The websites which contain such false and negative content rarely have an obligation to take it down, and hence law does not work in such circumstances. Even if it does so, it may take years to resolve the issue. However, it will be an efficient process to hire online reputation companies to do the work for you by using proven tactics.

Q #5) How is the success of a reputation management service measured?

Answer: In common circumstances, an effective reputation management service would push the negative contents to the third page of the Google search, and it would feature predominantly the positive contents on the first page. The success totally depends on the scale of negative content on the brand and the type of such attack.

List of the Top Online Reputation Management Services

Popular and best reputation management companies list:

1. eclincher
2. Google My Business
3. Trustpilot
4. Yelp
5. Facebook
6. Gadook Reputation Management
7. Webimax
8. NetReputation.com
9. Reputation Management Consultants
10. REQ
11. SEO Image
12. Reputation Rhino
13. Reputation.com
14. The Reputation Management Company
15. InternetReputation.com
16. Podium

Comparison of the Best Reputation Management Companies

Detailed reviews:

#1) eclincher

eclincher – With robust brand monitoring and reputation management capabilities, eclincher is definitely a one-of-a-kind social media marketing tool. eclincher gives you instant access to brand mentions across all forums, blogs, news, socials, and more. By enabling sentiment analysis, you also get the opportunity to know exactly how customers feel about your company.

As the platform informs you right away about the perception your brand is garnering among audiences, you have the privilege of getting ahead of issues and taking action before it is too late. Moreover, eclincher allows you to unearth trends pertaining to any phrase or keyword across the web.

Founded: 2012
Employees: 50-200 employees
Locations: All across USA

Core Services:

• Social Media Analytics and Reporting
• Auto-Posting with Queues
• Social Feeds Monitoring
• Visual Calendar for content planning

Price: eclincher comes with three plans. The pricing starts at $59/month for the basic plan, $119/month for the premier plan, and $219/month for the Agency .

#2) Google My Business (California, USA)

Being a service platform of Google, Google My Business provides a user-friendly interface that makes it easier for a wide range of people, from local businesses owners to big scale industries, to sell their products and connect with their clients. You can keep track of their contacts through google contacts and maps, and also can launch an effective ad campaign.

It is an easy-to-use service that allows your business or organization to manage its online presence across sites in google. Google is the largest space for online e-commerce will definitely have huge prospects for the clients, and hence got the first spot on our list for the best online reputation companies among others.

Founded in: 2014
Employees: 144,056

Locations: California, Chicago, Detroit, Santiago, Buenos Aires, Athens, Dublin, Oslo, Bangalore, Beijing, Dubai, etc.

Core Services:

• Search engine optimization
• Contacts and maps
• Responding to reviews
• Ad campaigns
• Publish listings with local search

Pricing information: Profile creation and handling are free of cost.

Website: Google My Business

#3) Trustpilot (Copenhagen, Denmark)

Trustpilot offers an excellent platform for business owners and customers to engage together and collaborate. The company has the vision to build trust and cooperation between the producer and the client.

If you need a user-friendly platform to gain good reviews for your brand, Trustpilot may be one of the right choices for you. Trustpilot has a reputation for being transparent with its insights and reports. As a client, you can feel confident doing business with the support of Trustpilot.

Founded in: 2007
Employees: 669
Locations: Copenhagen, New York, Denver, London, Melbourne, Harrislee, Vilnius, Edinburgh

Core Services:

• Review service
• Negative review detection and management
• Feedback from users
• Improving organic search results

Pricing information: Free, $200 for the standard profile.

Website: Trustpilot

#4) Yelp (California, USA)

Yelp is a one-stop destination for all kinds of local businesses. If you are looking for an easy-to-use platform that connects businesses ranging from restaurants to home services, yelp is a great option. It provides remarkable customer review support and ads.

Yelp employs one of the best algorithms to remove false reviews, and it maintains authenticity in ratings. Yelp is special in the way they let you post updates on your products. And also, they feature facilities like reviews and messages that can be updated as soon as the customer comes in.

Founded in: 2004
Locations: Bristol, Edinburgh, Glasgow, London, Paris, Amsterdam, Istanbul, Mexico, Kuala Lumpur, etc.
Employees: 3900

Core services:

• Review service
• Fake and negative content removal
• Ad service
• Contact and waitlist
• Purchase, reservation, and appointment

Pricing information: $150/month

Website: Yelp

#5) Facebook (California, USA)

The well-renowned social media giant is one of the best online reputation management agencies that offer support to a large number of small businesses as well as big, large-scale companies. Facebook offers reasonable prices for its ad campaigns and also for the customer rating and review facilities.

If you are looking for a social platform that helps in the promotion of your brand with listings that can span from local areas to remote ones, then Facebook is a great place to do business. Facebook is an epicenter of e-commerce, and so you will find lots of scope for doing business on Facebook.

Founded in: 2004
Locations: Atlanta, Boston, Dallas, Mexico, Brazil, Brussels, Copenhagen, London, Madrid, Hong Kong, Bangalore, etc.
Employees: 60,654

Core services:

• Ad services
• Listings for local business
• Dedicated business and commerce manager account
• Reputation management

Pricing information: $1- $6

Website: Facebook

#6) Gadook Reputation Management (Orlando, FL, USA)

Gadook is one of the best reputation management service companies that prioritize search engine optimization results for the networking of their clients. If you are searching for a company that uses proprietary systems to enhance their optimization in search results and make better visibility for your brand then, Gadook is an excellent choice.

Gadook can provide you with greater validity for your brand by placing you in vital social networks. They are one of the best choices for encouraging your clients and potential customers to interact with you more.

Founded in: 2011
Locations: Tampa and Kissimmee
Employees: 25

Core services:

• Brand building
• Rebranding
• Social media optimization
• Reputation management

Pricing information: $80/hour

Website: Gadook Reputation Management

#7) Webimax (New Jersey, USA)

Being voted the best reputation management company of the year, Webimax is an ambitious company that offers services such as marketing plans and the removal of negative content and rebuilding the positive aspects. They offer you the best results for the value with their monitoring tools with top-notch service.

If you are opting for a company that provides good negative content removal, Webimax will never fail you. Their tightly themed campaigns are effective, and the smart reporting mechanism makes it easier to discover the ads with the best investment. Also, they have good page optimization techniques too.

Founded in: 2008
Locations: Washington, New York, Edinburgh
Employees: 58

Core services offered:

• Reputation management
• Search engine optimization
• Pay per click marketing
• Social media marketing

Pricing information: $400/month

Website: Webimax

#8) NetReputation.com (Florida, USA)

NetReputation.com is an expert reputation management firm that helps to monitor and repair your online presence. Rated as the best reputation management firm by Newsweek.com, they efficiently develop partnerships with highly authorized domains in Google and help you to stay under the bright light.

They help to remove your negative content and replace it with positive ones. They are a suitable choice for your brand’s search result optimization and for the protection of your online reputation. They are also a promising company for review management service for your brand.

Founded in: 2014
Locations: Florida
Employees: 25

Core services:

• Remove search results
• Suppress search results
• Monitor online reputation
• Protect online reputation

Pricing information: $1500

Website: NetReputation.com

#9) Reputation Management Consultants (Irvine, CA, USA)

They are an award-winning reputation management agency that specializes in strategies that quickly restore your reputation. They employ a customized data-driven methodology that helps suppress negative search results. Their media connections help in placing you at the top of the search results and rate your brand as the best.

They employ an advanced technology called the SearchKnight to repair your damaged reputation and help in rebuilding it. They are also experts in protecting your vulnerable areas of business. If you are looking for an agency that delivers safe reputation repairing service, then they are one of the best choices.

Founded in: 2007
Locations: Los Angeles, New York, Chicago
Employees: 25

Core services:

• Repair reputation attacks
• High-quality media content
• Breakthrough technology deep monitoring

Pricing information: Contact for a custom quote

Website: Reputation management consultant

#10) REQ (Washington DC, USA)

REQ provides you with a customized and personalized platform that helps you to rebuild and monitor your reputation. They are experts in reputation management service, branding, public relations, and social media management. They employ a remarkable search engine optimization technique that makes your brand shine up as the best.

By careful analysis and planning, they prove to be one of the best choices for your reputation building. They are known for their commitment to clients and the skill set they show while doing their service. They are remarkably responsive and work with you effectively based on the requirements you demand.

Founded in: 2007
Employees: 81
Locations: Washington, Virginia, New York, San Diego, Las Vegas, Boston

Core services:

• Advertising
• Public Relations
• Search engine optimization
• Design
• Reputation management
• Branding

Pricing information: Contact for a custom quote.

Website: REQ

#11) SEO Image (New York, USA)

Being the oldest in our list, SEO Image is NYC’s leading reputation management service provider that has expertise in search engine optimization. They have passed the test time as they have helped numerous companies to get highlighted in a positive light and rebuilt their reputation for the last 2 decades.

SEO Image will be a great choice for you due to its search engine optimization skills. They also offer pay per clicks service. They have ranked some of the world’s biggest brands by working on their competitive keywords and are also a top-tier service provider for PPC management, ad services, and reputation management.

Founded in: 1997
Locations: New York and Long Island
Employees: 25

Core services:

• Search engine optimization
• Pay per click
• Social media
• Reputation management

Pricing information: $80/hour

Website: SEO Image

#12) Reputation Rhino (New York, USA)

They are a group of experienced public relations professionals who are specialists in reputation management services. They remove the negative impact of damaging reviews, news, blog posts, articles, and forum comments and offer you great optimization services. They are known for their review management and acquisition skills.

They have a group of knowledgeable professionals who can tackle the negative review problem by counteracting it with positive reviews. They are one of the most renowned news media that offers SEO services. If you are looking for a skilled team that optimizes and monitors blogs and articles for you, then Reputation Rhino is the best choice for you.

Founded in: 2011
Location: New York
Employees: 21

Core services:

• Reputation management
• Search engine optimization
• Social Media Marketing

Pricing information: $1000/month

Website: Reputation Rhino

#13) Reputation.com (California, USA)

Being the forerunner of modern reputation management companies, they are one of the best options for you to choose for the optimization of your brand’s popularity. Their reputation experience management platform (RXM) provides all the necessary enhancements, from reviews to listings.

They can build and send surveys and have an excellent social media suite and can provide advanced tools to record customer needs and incorporate them into the products. They are one of the best choices for you if you have great insight into business listings and messaging services.

Founded in: 2006
Locations: Scottsdale, Liverpool, Mannheim, Hyderabad
Employees: 500

Core services:

• Reputation management
• Search engine optimization
• Social Media Marketing

Pricing information: $99/year

Website: Reputation.com

#14) The Reputation Management Company (Utah, USA)

The Reputation Management Company features many innovative ideas for the optimization of your brand’s popularity and reputation. They provide corporate solutions to clients in which they work on the placement of content, and also they employ proprietary methods to remove unwanted content from the results.

They also innovated the autocomplete marketing system, where the search results can be optimized to provide the desired reach for your company. RMC has delivered the best-in-class services for its clients in the last decade and has had a 90% referral rate.

If you are searching for a company that can design, develop and create content to deliver maximum desirable results, then you can opt for RMC.

Founded in: 2009
Locations: Utah
Employees: 25

Core services:

• Autocomplete prediction marketing
• Autocomplete removal
• Managing online reviews
• Name monitoring

Pricing information: Contact for a custom quote.

Website: The Reputation Management Company

#15) InternetReputation.com (Denver, CL, USA)

InternetReputation.com is a goal-oriented, top-rated company that provides you with a personalized plan to effectively build your brand’s reputation. They employ good digital marketing strategies for individual branding and content marketing.

The most notable aspect of them is their custom plans that are framed based on your brand’s optimization and marketing requirements. If you are planning to work with a reputable company that is skilled in personal branding and local search engine optimization, then InternetReputation.com might amaze you with their skillset.

Founded in: 2010
Locations: Denver and Olathe
Employees: 38

Core services:

• Personal branding
• Monitoring
• Review management
• Online Public Relations
• Repair

Pricing information: $29.99/month

Website: InternetReputation.com

#16) Podium (Utah, USA)

Podium may be considered one of the latest service providers of reputation management who has been providing modern approaches for the optimization of the company’s reputation. They provide services that create traffic through SEO approaches and convert them to custom and personalized SMS updates.

They have the potential to turn your new customers into regular customers through their text-based marketing service. They develop cloud-based software that helps to interact with customers through messages and feedback and consolidates them to provide a clean reputation management service.

If you are looking for a reputation management service with a concise, one-stop dashboard with all services monitored, then reach out to Podium.

Founded in: 2014
Locations: Utah and Melbourne

Core services:

• Text marketing
• Review services
• Reputation management

Pricing: $189/month

Website: Podium

Conclusion

When you are searching for a reputation management company, always make sure you have considered their search engine optimization practices into account and how they place their client’s brand in the search results.

A good reputation management agency will provide good customer support and response, a neat transparent report, and the best positive result that will reflect on your company’s product or service sale.

We have compiled a list of the best reputation companies, and every company in this list is best suited for your needs.

• Time is taken for completion: 24 hours
• Number of sites researched: 20
• Number of sites shortlisted: 15