20 Best Workflow Management Software In 2020

List And Comparison Of The Top Free Workflow Management Software.

Organizations handle a large amount of data and documents.

It would be a nightmare if they have to do them manually, but in today’s digital world we have software to handle the business process, document holidays and many more things.

With the help of these tools, we can automate the business processes and thereby save a lot of time. This article provides a detailed overview of the top 20 workflow software.

Workflow management software

What Is Workflow Management?

Workflow Software is basically a system which helps us to manage the documents and processes of the business. Companies use this to handle the forms and documents within the stakeholders and teams.

It helps us to…

  • Automate the process
  • Follow up on pending tasks
  • Get the picture of workflow
  • Manage the documents

How should it be?

  • Everyone has their own mindset of creating a workflow, but in general, it should look like a linear on the front end and does all the complex stuff in the background.
  • If you want to link the database or take some data from the website, then it should be easy and intuitive.
  • Integration between other tools should be easy, For Example, if you want to transfer any document from the workflow to another tool then it should be done with the ease.
  • Your tool should exist on a cloud so that you can be able to access the data from any location.
  • It should have some reporting features to achieve more productivity.
  • If there are many workflows in a single workflow tool, SLA indicators should be there to prioritize the task
  • You should get notified when you need them.
  • If you want to add any complexity to the tool, you should be able to add it easily. Like if you have to add the educational details then there would be many branches or we can say many fields that need to be filled up. A good tool should make this process easier.
  • As the tool is used for business purposes it is mandatory to hide the sensitive data from some users. Abstraction should be handled and the data should be preserved.
  • You should get the cost of a tool on the website only and no hidden charges should be there, as transparency matters a lot.
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List Of Most Popular Workflow Management Software

Given below is a list of best and most popular Workflow Software.

#1) monday.com

Monday_Logo

monday.com can handle workflow management for any project. It will allow you to assign and track tasks and follow processes across teams and projects. It has features of messaging, Calendar sync, due date reminders, time tracking, Graphs & Insights, and Forms.

Monday.com

Pros: It is a highly customizable tool. Also, it is easy to use and provides good collaboration features.

Cons: Not any.

monday.com

Deployment

  • Cloud Hosted
  • Open API

Devices Supported

  • Windows
  • Mac
  • iPhone/iPad
  • Android
  • Web-based

#2) Nifty

Nifty

Nifty is one collaborative workspace to plan your projects, collaborate with your team & stakeholders, and automate your progress reporting.

Nifty

NiftyPM really does an amazing job at combining multiple tools to encompass the entirety of a project cycle. It strikes the perfect balance between big-picture planning (roadmap is fantastic) and the daily grind (tasks, files, and collaboration).

Key Features:

  • Projects can be managed through Kanban-style Tasks that can be connected with Milestones.
  • Project Overview provides a birds-eye view of the progression of all your projects.
  • Documents can be created directly within each project.
  • Team Chat widget allows communication while working in any pocket of Nifty.

Pros: Beautiful interface, very intuitive. The ease of use and transitioning is a huge plus. Rockstar support team.

Cons: Nothing significant enough to mention.

Price:

  • Starter: $39 per month
  • Pro: $79 per month
  • Business: $124 per month
  • Enterprise: Contact them to get a quote.

All Plans Include:

  • Unlimited active projects
  • Unlimited guests & clients
  • Discussions
  • Milestones
  • Docs & files
  • Team chat
  • Portfolios
  • Overviews
  • Workloads
  • Time tracking & reporting
  • iOS, Android, and Desktop apps
  • Google single sign-on (SSO)
  • Open API

#3) Freshservice

Freshservice_Logo

Freshservice provides all the features and functionalities that will be required for proactive IT service management. It provides powerful automation that will reduce manual efforts and costs. Using the Workflow Automator, you will be able to automate internal processes.

It has functionalities to automate agent assignment for requests. You can create your approval workflows with the help of Workflow Automator. The tool will let you automate the entire approval workflow across modules in the service desk.

Freshservice Dashboard

Key Features:

  • Freshservice provides Workflow Automator that can auto-assign tickets to the right agents or groups.
  • Workflow Automator will let you set up multilevel approvals and can automate processes like employee onboarding, desk approvals, etc.
  • It has features that will let you create your own set of rules for monitoring all the tickets at the service desk.
  • It provides features to manage SLA violations with automation.
  • You can define your own trigger rules with scenario automation and observer so that the tasks and actions will be performed as necessary.

Pros:  It has a simple drag-and-drop interface. It can be used for creating workflows that can trigger webhooks on the occurrence of a particular event.

Cons

  • As per reviews, Reporting capabilities and
  • Customization features.

Devices Supported

  • Windows
  • Mac
  • Linux
  • Android
  • iOS

Deployment: Cloud

Price:

  • Free trial available for 21 days
  • You can start for free
  • Blossom: $19 per agent per month
  • Garden: $49 per agent per month
  • Estate: $79 per agent per month
  • Forest: $99 per agent per month

#4) Hive

Hive - Logo

Hive provides the features to design custom workflows and automate routine tasks. This will help you to streamline processes and communication. It can be integrated with various apps and hence you will be able to manage all the work from one platform.

Hive Dashboard

Pros: It is a rich in features platform that includes the features for analytics, resourcing, messaging, sharing files, and forms. It supports automated workflows. You will get a fully integrated email inbox.

Cons:

  • As per reviews, its mobile app is not that good as compared to desktop the application.

Deployment:

  • Cloud-hosted
  • On-premises

Devices Supported:

  • Windows
  • Mac
  • Android
  • iOS

#5) Process Street

Process Street

Process Street allows you to manage the workflow as well as the recurring process. We can control permission, use forms and integrate with the other apps.

Process Street

Pros:

  • Easy to learn for even non-tech savvy people.
  • The support team is responsive.

Cons:

  • Occasionally gets crashed.
  • Admin controls are paid so it would be better if this could be for free.

Deployment

  • Mobile: iOS native, Android native
  • Cloud
  • SaaS
  • Web
  • Installed: Mac

#6) Automate.io

Automate.io Logo

Automate.io provides a solution to connect your all cloud applications easily. By using this tool you will be able to automate marketing sales, payments, or any business processes quickly. It will help you to create simple automation as well as complex workflows.

You will find the tool simple and intuitive because of its drag-and-drop data mapping features. It provides connectors for all leading cloud/SaaS applications. To connect with other apps you can use the Rest API.

Its powerful tools will let you format the data, add conditional logic, or time delay in your workflows. Automate.io is a secure and reliable solution. It provides data encryption at rest and transit.

It provides data retention controls and audit logs. All the popular apps required for CRM, Marketing, E-Commerce, Helpdesk, Payments, Web forms, Collaboration, etc. are supported by Automate.io.

Automate.io Dashboard

Pros:

  • No coding required.
  • It will let you create the integrations visually and you will not require IT help.
  • It can be used for creating simple automation as well as complex workflows.

Cons: No such cons to mention.

Automate.io

Deployment:

  • Cloud-based
  • SaaS

Devices Supported

  • Web-based

Price:

  • Free trial available.
  • Free plan
  • Startup: $39/month
  • Growth: $79/month
  • Business:$159/month
  • Enterprise: $319/month

#7) Wrike

Wrike Logo

Wrike allows originations to manage the projects and teams with a cloud-based platform. Users can do the assignments automatically by considering the availability of time.

It allows the users to edit the document in online mode. Team lead can manage team efforts, track progress and view the performance of team members.

It integrates with SalesForce, Dropbox, Slack, and Adobe Creative Cloud and offers an open API.

Wrike

Pros:

  • It allows users to customize planning and storage.

Cons:

  • It is more expensive.
  • It takes time to learn the software.

Deployment

  • Cloud, SaaS, Web
  • Mobile – Android Native
  • Mobile – iOS Native

#8) Creatio

CRM Creatio

Device operations can be tested and controlled using this. Handling of leads, sales and accounting operations is more easy with bpm’ online. It deploys the product in two ways, one is cloud-based and the other is premise-based.

Pros: It provides a quote based pricing scheme, it means the plan will get tailored according to the budget capacity.

Cons: We don't see any.

Deployment

  • Open API
  • Cloud Hosted

Devices Supported

  • Android
  • iPhone/iPad
  • Windows
  • Linux
  • Mac
  • Web-based

Click here for the official website.


#9) Kissflow

KissFlow Logo

By using this a user can automate many business processes.

Employee onboarding, vacation request, purchase request, and travel reimbursement becomes more easy with this. It uses saas to manage the workflow. It uses one dashboard for all the tools.

KissFlow

Pros:

  • Tailor maid reporting.
  • Look for the bottlenecks and handle it easily.
  • Can connect you to any automation tool.

Cons:

  • The administration should be improved.

Devices Supported

  • Web-based
  • iPhone/iPad
  • Android
  • Mac
  • Windows

Deployment

  • Open API
  • Cloud Hosted

Click here for the official website.


#10) Orchestly

Orchestly

Orchestly is a drag and drop workflow management platform that helps automate, orchestrate and optimize routine business workflows and standard operating procedures.

It executes workflows with tracking, compliance, and audits. It helps increase ROI, enhance productivity and improve operational KPIs with workflow analytics. It works for businesses of any size and industry.

Orchestly

Key Features:

  • Form builder
  • Workflow builder
  • Third-party tool widgets
  • APIs to connect with third-party tools.
  • Automated notifications
  • Role-based access control
  • SLAs
  • Business rules
  • Default and custom reports
  • Enterprise implementation services

Benefits:

  • Enforce compliance by automating your business workflows.
  • Ensure accountability by assigning the right people to the right tasks.
  • Make sure nothing slips through the cracks by automating actions.
  • Make it clear to everyone what needs to be done, and when, through notifications.
  • Bring all your tools to one platform by connecting to third-party applications from within Orchestly.
  • Gauge your team's and processes’ strengths and weaknesses with reports and charts.

Devices supported:

  • Web
  • Android
  • iPhone

Deployment: Cloud

Price:

  • 0 to 500 users: $8/user/month
  • 501 to 1000 users: $6/user/month
  • More than 1000: $4/user/month
  • Prices reduce when billed annually.

#11) Comidor

Comidor Logo

Comidor allows the users to connect to business functions in the independent platform. Its user-friendly interface makes it more popular. It supports cloud, saas, and web API.

Comidor

Pros:

  • It controls the processes in a centralized manner.
  • It has project management features like CRM.

Cons:

  • It doesn’t allow the user to integrate the services.
  • It takes time to learn this software.

Deployment

  • Mobile: iOS native, Android native
  • Cloud
  • SaaS
  • Web
  • Installed windows

Click here for the official website.


#12) Trackvia

Trackvia Logo

It allows you to customize your application. Useful for multiple domains such as healthcare, finance, manufacturing, etc. Mostly used by large organizations.

Trackvia

Pros:

  • Good tracking workflow.
  • Integration of business application is easy.

Click here for the official website.


#13) Pipefy

Pipefy Logo

It allows you to customize the card actions. Use Kanban and sprint view. It doesn’t involve IT experts. Allows you to use custom templates.

Pipefy

Pros:

  • Handles complicated scenario
  • API is solid

Cons:

  • Built-in reporting doesn’t allow you to connect with the database.
  • You will lose history if you delete something.

Deployment:

  • Cloud
  • Web-based

Device supported:

  • Mac
  • Windows

Click here for the official website.


#14) Samepage

Samepage Logo

It’s an award-winning software which allows you to combine files, calendars, and tasks. It helps you to keep your customers, and employees working together.

Samepage

Pros:

  • Managing and sharing of the project are easy.
  • You can chat on the same page without accessing the chat window.
  • The flexibility of the team and page structure is good.

Cons:

  • It’s a new approach and is difficult to learn.

Deployment:

  • Mobile: iOS native, Android native
  • Cloud
  • SaaS
  • Web
  • Installed: Windows, Mac

Click here for the official website.


#15) Synergize

Synergize Logo

Document management becomes more easy with this. It allows many logistics companies to manage their freight documents and other data.

Synergize

Pros:

  • Easy to use.
  • Invoicing is more easy with this.

Cons:

  • Complex to learn.
  • You may face speed issues.

Deployment

  • Mobile: iOS native, Android native
  • Cloud
  • SaaS
  • Web

Click here for the official website.


#16) Integrify

Integrify Logo

With the help of integrity, users can design forms and build their work. It allows you to create custom dashboards. It also provides templates that can be used in real-time.

Integrify

Pros:

  • The support team is very much supportive.
  • Allows monitoring of the users.

Cons:

  • Visuals can be improved.
  • Flow charts and forms are a bit complex.

Platforms:

  • Mac
  • Windows

Deployment:

  • Cloud
  • Web-based

Click here for the official website.


#17) Comindware Tracker

Comindware tracker Logo

This is web-based software and doesn’t need IT resources to set up the thing. It’s a non-coding software and the users can modify the workflow without taking the assistance of the IT skilled people.

Comindware

Pros:

  • Non-coding workflow software.
  • Automate business operations.

Cons:

  • API can be improved as currently there is a lack of integration functionality.

Deployment

  • Mobile: iOS native, Android native
  • Cloud
  • SaaS
  • Web

Click here for the official website.


#18) Workflow Max

Workflow Max

It’s a cloud-based business solution and is useful for small to medium-sized businesses. It provides features like business management, timesheet and project management.

Workflow Max

Pros:

  • The accuracy of the report is very high.
  • Robust and reliable.
  • It has a timer function that allows you to track the tasks.

Cons:

  • If the site is down chances of data loss are high.

Platforms:

  • Apple
  • Windows

Deployment:

  • Cloud

Click here for the official website.


#19) Accelo

Accelo Logo

It is used to handle all the moving parts of your business process. Allows you to customize the workflow.

Accelo

Pros: Integration is easier

Cons:

It is expensive

Deployment

  • Mobile: iOS native, Android native
  • Cloud
  • SaaS
  • Web

Click here for the official website.


#20) Zapier

Zapier Logo

It integrates and automates all the applications to boost the workflow. The dashboard provided by zapier allows you to manage the apps and this, in turn, makes it unique. It allows you to create processes.

Zapier

Devices Supported

  • Mac
  • Web-based
  • Windows

Deployment: Cloud Hosted

Click here for the official website.


#21) Nintex

Nintex

With the help of this, we can automate the workflow.

It is in the list of the top-rated workflow softwares. Useful for small, medium and large organizations. It does automation of content management systems, collaborative platforms, and business processes.

Nintex

Pros: They provide you with flexible plans.

Devices Supported

  • Windows
  • Linux
  • Web-based
  • Android
  • iPhone/iPad
  • Mac

Deployment: Cloud Hosted

Click here for the official website.


#22) Process Maker

Process Maker

It automates workflow and it is an approval driven based software. It’s easy and cost-effective too.

Process Maker

Pros:

  • Lightweight, efficient and low overhead.
  • User management and user portal are the key features of this tool.

Devices Supported

  • Web-based
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac

Deployment: Cloud Hosted

Click here for the official website.


#23) Serena Business Manager

Serena Logo

It’s a product of Serena software. It allows the users to create drag and drop window. It manages deployment, delivery, and operations and integrates them across the organization.

Serena

Pros:

  • It has a unified work center.
  • Calendering
  • Real-time notifications.

Devices Supported

  • iPhone/iPad
  • Windows
  • Android
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On-Premise

Click here for the official website.


Few others to the list:

#24) Widen Collective

It allows your team to view the project files. It’s an online approval tool and the starting price for the software is $9990 USD per year.

Deployment

  • Cloud, SaaS, Web
    Mobile – iOS Native

Click here for the official website.

#25) Paperwise

Many times people get frustrated with technology and work. Paperwise is a software company which fixes all these things and builds a solution for the frustrations.

Click here for the official website.

#26) Proworkflow

This software helps us to track the status of the work. It’s available for Android, iOS, Blackberry with several features like task management, messaging, etc.

Click here for the official website.

Conclusion

We can conclude that the best software is the one which comes with more features at an average price. While choosing the best Wokflow Software one should keep in mind that the software should allow automation to manage and track the business process.

From the above list, BPM online is the best one as it is adaptive in nature and modifies with the business trends as well. It allows to control and improve the business operations.

After BPM online Kissflow comes in the second place as it is cloud-based and it is always a good thing if something is manageable on the cloud. Along with this, it allows us to create and design apps as well.

Comidor comes at the third place if we consider the top 3 from the above list, as it connects all the business processes and works independently.

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