Micro Focus ALM Quality Center Tool Tutorial (7 In-depth Tutorials)

HP Quality Center / ALM is now changed to Micro Focus Quality Center / ALM but still, the content on the page is valid on the new Micro Focus domain and tools as well

We are starting the HP Application Lifecycle Management (ALM) Quality Center (QC) tutorial series. This will be a complete online training in 7 in-depth tutorials.

We have listed all HP ALM tutorials on this page for your convenience.

Micro Focus ALM Quality Center Tool Tutorial

List of All HP ALM Quality Center Tutorials

This first tutorial will give you a complete overview of the tool along with simple examples and concerned screenshots for your easy and better understanding of the tool. 

It’s recommended you follow these tutorials sequentially. I’m sure, once you are done with reading, you won’t need any other training to start using this tool on your projects.

Tutorial #1: Introduction To HP ALM (QC) Tool

HP ALM is a software that is designed to manage the various phases of the Software Development Life Cycle(SDLC) right from requirements gathering to testing.

Earlier, it was known as HP Quality Center (QC). HP QC acts as a Test Management tool while HP ALM acts as a Project Management Tool. HP QC is named as HP ALM from version 11.0. I am sure that this tutorial will really be a guide to those who are new to this tool.


The list given below explains the various advantages of using this tool:

  • Easy to understand and easy to use.
  • Provides integration with external tools such as HP UFT for automation testing and HP Load Runner for Performance Testing.
  • Visibility of the project status to all stakeholders of the project.
  • Reduces risk associated with managing several artifacts of the project at various phases.
  • Reduces cost and time.
  • The flexibility of usage.


The following are the list of features provided by this tool:

  • Release Management: To achieve traceability between test cases to release.
  • Requirement Management: To ensure if the test cases cover all the specified requirements or not.
  • Test case Management: To maintain the version history of the changes done to test cases and act as a central repository for all the test cases of an application.
  • Test Execution Management: To track multiple instances of test case runs and to ensure the credibility of the testing effort.
  • Defect Management: To ensure if the major defects uncovered are visible to all major stakeholders of the project and to make sure the defects follow a specified life cycle till closure.
  • Reports Management: To ensure if reports and graphs are generated to keep a track of the project’s health.

QC Versus ALM

HP Application Lifecycle Management tool provides the core functionality of HP Quality Center along with the following features:

  • Project Planning and Tracking: This tool allows the users to create KPI’s (Key Performance Indicators) using ALM data and tracks them against the project milestones.
  • Defect Sharing: This tool provides the ability to share defects across multiple projects.
  • Project Reporting: This tool provides customized project reporting across multiple projects using pre-defined templates.
  • Integration with third-party tools: This tool provided integration with third-party tools such as HP LoadRunner, HP Unified Functional Testing and REST API.

HP ALM Version History

HP QC was earlier known as Test Director, which was a product of Mercury Interactive. Later, Test Director was acquired by HP and the product was named HP Quality Center.

HP Quality Center was named as HP Application Lifecycle Management from version 11.0.

The below table explains the version history:


1Test DirectorV1.52 to v8.0

2Quality Center

V8.0 to v10.0

3Application Lifecycle Management

V11.0 to v11.5x

HP ALM Architecture

The below diagram explains a high-level view of the architecture.

ALM Architecture

The following are the list of components:

#1) HP ALM Client

HP Application Lifecycle Management tool uses Java Enterprise Edition (J2EE) technology and Oracle or MS SQL server at the backend. HP ALM Client is the browser using which a user can access this tool.

When a user tries to access ALM using its URL, HP ALM client components will be downloaded to the user’s local machine that helps the users to interact with HP ALM Server. A load balancer is also used to cater to multiple requests from the users at the same time.

#2) Application Server

Application Server is the ALM Server that a user interacts with. The application server uses Java Database Connectivity(JDBC) to cater to user requests.

#3) Database Server

Database server includes the following sub-components:

  • ALM Database server
  • Site Administration database server

ALM database server stores all the project related information such as project reports, project users, etc. Site Administration database server stores all the information related to the domain, users, and projects.

HP ALM Editions

This tool is available in four different editions, which include:

  • HP ALM
  • HP ALM Essentials
  • HP Quality Center Enterprise Edition
  • HP ALM Performance Center Edition

HP ALM is the main product with all available ALM features. HP ALM essentials edition provides the basic features to the users such as requirements, Test Plans, and defects. HP QC Enterprise edition is for the users who want to integrate ALM with HP Unified Functional Testing to drive automation scripts through ALM.

HP ALM Performance Center edition is used for the users who want to integrate HP ALM with HP LoadRunner to driver performance tests through ALM.

Import Test Cases From Excel to HP ALM

The creation of test cases directly on this tool is a time-consuming process. Hence importing test cases from Excel to this tool can be done using an Excel Add-in.

HP ALM Excel Add-in Installation

Given below are the list of steps that indicate how to download and install Excel add-in:

#1) Download the HP ALM Excel add-in from here. The web page will open up.

ALM Excel AddIn HomePage

#2) Click on the ‘GET IT’ button. Download this add-in based on the ALM version installed.

ALM Excel AddIn HomePage

#3) A ZIP file will be downloaded. Extract the contents of the ZIP file to a file folder.

HP ALM Excel Add

#4) Double click on the ‘ALM_Excel_Addin_Setup.exe’ file. An Installation wizard opens up.

Installation Screen

#5) Click on the ‘Next’ button, the below screen will appear.

Extraction Screen

#6) Once the extraction is complete, the below screen will appear.

ALM Excel Extract Screem

#7) Click on the ‘Next’ button. Once the installation is complete, the below screen will appear.

Installation Complete Screen

#8) Click on the Finish button, and the below screen will appear. Click on the Finish button on the Install shield wizard.

Installation Completed Screen

Steps To Import Test Cases to HP ALM

Below are the sample test cases that are to be imported from Excel to this tool:

(Note: Click on below image for an enlarged view)

ALM Excel AddIn Install

#1) Open the excel and verify the display of the tab ‘HPE ALM Upload Add-in’.

HPE ALM Upload Add-in

#2) Click on the Login button.

APE ALM Login screen

#3) Provide the authentication details and login into ALM. ‘Open’ and ‘Mapping’ options must be enabled once the login is successful.

HP ALM Home Screen

#4) We need to map the columns of our excel sheet with the corresponding fields on ALM. To achieve this, Click on ‘Mapping’. The below screen will appear.

Field Mapping

#5) Select the option ‘Tests’ from the drop-down. If you have an existing mapping file, you can select the ‘Open’ button and import the file. Also, there is a feature named ‘Automap’ that automatically maps the columns on the excel to the fields on ALM.

#6) Below mapping, a window appears, in which you need to provide the column alphabet of the excel with the corresponding fields on the ALM tool.

Mapping Window

#7) Once the mapping is complete, click on the ‘Validate’ button. The message saying ‘Validation has passed’ will appear. Finally, click on the ‘Upload to ALM’ tab.

Defect Lifecycle in HP ALM

A defect is raised when there is a deviation between the actual result and the expected result. The Defect lifecycle defines the phases through which a defect has to go through during its lifetime.

The number of phases and the phase description differs from organization to organization and from project to project.

In general, a Defect in the ALM tool will go through the following phases.

Defect Life cycle

#1) New: A defect will be in New status when a defect is raised and submitted. This is the default status for every defect initially on HP ALM.

#2) Open: A defect will be in open status when a developer has reviewed the defect and starts working on it if it is a valid defect.

#3) Rejected: A defect will be in Rejected status when a developer considers the defect to be invalid.

#4) Deferred: If the defect is a valid defect, but the fix is not delivered in the current release, a defect will be postponed to the future releases using the status Deferred.

#5) Fixed: Once the developer has fixed the defect and assigned the defect back to the Quality Assurance Personnel, then it will have Fixed status.

#6) Retest: Once the fix is deployed, Tester has to start retesting the defect.

#7) Reopen: If the retest has failed, a tester has to reopen the defect and assign the defect back to the developer.

#8) Closed: If the defect fix is delivered and is working as expected, then the tester needs to close the defect using the status ‘Closed’.

Filter, Find and Replace Functionality In This Tool

Filter Functionality

Filter on HP ALM is used to filter the data based on each of the fields displayed. The filter is available on Requirements, Test Plan, Test Lab, and Defects modules.

For Example,

Filter criteria on the Test Lab module will appear as below.

Filter Test Sets

Select a field and apply the filter condition as below. Logical operators such as AND, OR etc. can be used during filtering.

Select Filter Condition

Find Functionality

Find functionality is used to search for a specific item. Item can be a requirement, test case, test set, a folder or a subfolder. It is available in Releases, Requirements, Test Plan, Test Lab, and Defects modules.

For Example,

Below is the representation of how the find dialog box appears.

Edit Screen

Click on the Find option. Find dialog box appears there, using which the users can enter a search term and find the required item.

The below image represents the search results screen displayed.

Dialog Box

Replace Functionality

Replace functionality allows the users to find a specific item and replace it with a new value. Replace functionality is available on Releases, Requirements, Test Plan, Test Lab, and Defects modules.

Below image is the representation of how the replace window looks like.

Replace Screen

Click on Replace All option, enter an item to be replaced and click on the ‘Replace’ button.

The below window appears once the replace operation is successful.

Replace All Screen

Email Functionality

Send Email functionality is available on all the modules of this tool. Users can access send email functionality by clicking on the ‘Email’ icon.

Email functionality Screen

Below is the snapshot of how to send email dialog box will look like

Email Screen

The users can customize the content of an email to be sent based on their requirements.

To: Users can enter two or more email addresses separated by a semicolon.

CC: Users can enter two or more email addresses separated by a semicolon.

Subject: The Subject field is auto-populated on the tool based on the selected item. However, users can customize it as per their requirements.

Include: Users can include the following items in the email:

  • Attachments
  • History
  • Test Coverage
  • Traced Requirements

Additional Comments: Users can enter any additional comments if required using this field.

Here is the earlier version of this Tutorial:

HP Quality Center Introduction

Hp Quality Center Tutorials

This tutorial covers the HP ALM Quality Center introduction, installing ALM, and understanding different components.

Introduction to HP Application Lifecycle Management/Quality Center:

HP ALM formerly known as Quality Center is a Test Management tool to manage the entire Quality Assurance and testing process for an organization. Before being called HP Quality center it used to be Mercury Test Director.

In my experience, I have come across very few projects (Manual and Automation) that did not use Quality Center software. It is a very simple tool to use, extremely user-friendly. Even if you have never used it before, chances are you will be able to figure out how to in a really short time.

However, there is a lot of difference between being able to navigate through the tool and being able to exploit its potential to benefit your project.

So here is a tutorial to easily learn Quality Center capabilities and use them successfully.

Download HP ALM/QC Trial (Now Micro Focus Application Lifecycle Management (ALM) software): The current latest HP ALM version is 12.

=> Here is a detailed tutorial on HP ALM Quality center download and installation.

It is a little tricky to install it on your local machine. But you will be able to do so if you have a compatible machine and understand the components ALM has.

Briefly, the following are the components:

  • A server
  • A client
  • Database

Each component has a certain version that is compatible with ALM. For system requirement please refer to the page: ALM System Requirements

Why Is ALM/QC Used?

ALM helps make project management, from requirements to deployment easier. It increases predictability and creates a framework to manage projects from a central repository.  With ALM you will be able to:

  • Define and maintain requirements and tests.
  • Create Tests
  • Organize tests into logical subsets
  • Schedule tests and executes them
  • Collect results and analyze the data
  • Create, monitor and analyze defects
  • Share defects across projects
  • Track progress of a project
  • Collect metrics
  • Share asset libraries across projects
  • Integrate ALM with HP testing tools other third-party tools for a complete automation experience.

Application Lifecycle Management (ALM) flow:

HP Quality Center

How To Start ALM

Step #1: To start ALM type the address HTTP://<ALM Platform Server Name>[<:Port number>]/qcbin

Step #2: Click “Application Lifecycle Management” in the below window.

 HP Quality Center

Step #3: Enter the username and password. “Authenticate “button gets activated. Click on it. The Domain and Project fields get activated. Depending on your login credentials you have access to certain projects. (This information is set by your ALM Admin). (Click on image to enlarge)

HP Quality Center

Step #4: Choose the Domain and Project as required and click “Login”. Once you are logged in, the ALM window opens up and displays the module in which you were working last.

The domain is nothing but a logical division of departments for your organization. Example: Banking, Retail, Health Care, etc.

Projects are the different teams working within the domain. For Example, in a Retail project, they could be working on the front end store Point of sale app or the back-end inventory module.

The Domain and Project information is set by the ALM Admin.

HP Quality Center

Step #5: The user domain, Project, and user information are displayed in the upper right-hand corner. Also, notice the sidebar. It contains the components from the ALM flow.

  • Dashboard
  • Management
  • Requirements
  • Testing
  • Defects

ALM is all about these components and we will learn what each one is for.  Even though Dashboard is the first in the list, we will discuss it last in our series, simply because it is an overall monitoring feature and it will be more practical to see the data that we actually create.


I hope that this tutorial would have given you a great insight into the HP Application Lifecycle Management tool.

HP ALM is one of the most widely used tools among testers. The simplicity and ease of using this tool make it the ideal choice for many organizations worldwide.

This tool can be used in two ways either as a desktop application or on a cloud. As desktop application requires a tedious process of download and installation of HP ALM on local machines, an on-premise cloud is generally preferred for business purposes.

In the next tutorial #2, we will cover the HP Quality center installation. Later, we will continue HP ALM QC training by taking an example of the Gmail application. This session will cover what this tool can do for your project and how best you can manage all your testing related activities in one place.

Are you aware of other interesting facts about this tool apart from the ones mentioned above? Feel free to share your thoughts.

Recommended Reading

99 thoughts on “Micro Focus ALM Quality Center Tool Tutorial (7 In-depth Tutorials)”

  1. Hi,

    I want to get QC and QTP certified . Currently I am working on QC and I have not worked on QTP . Can you please help me with information related to this certifications? Also can you provide me with the dates and institutes where I can give this exams?

    Thanks a lot in Advance,

  2. That there swathi is an exceptional help you are extending and i am so very impressed with your know how and your generosity. Thank you very much i needed this help and i am just yet taking very small steps. i am a beginner.

  3. hi,
    I need to update from QC-10 to QC-ALM 11.5. I want to migrate all the projects and users from QC-10 to ALM. Please send me the steps to do that. As this is assigned in my office and i have a high priority on this work. Please help me out in this. Thanks, Kumar

  4. This is a brilliant piece of work. It has been very useful to me downloading and installing the evaluation version, with a view to recommending it to my employer.
    Good job.

  5. Hi,

    I have installed HH ALM 11.5 successfully. now I have a requirement where in we need to create ticket bridge between HPQC and Zendesk. What I have managed to do so far is passing a ticket data from Zendesk to HPQC and create a ticket on HPQC and if some one updates the ticket on Zendesk update the same on HPQC. The last requirement now is if the same ticket is updated on HPQC, I want an update to be send to zendesk. I am not sure how I can achieve this. If you can help me on this that will really help me

  6. Hi Sir,

    I am regular reader of ythis blog and also i have bought Software testing help ebook.
    The documents are so helpful for me to learn more things in Software testing.
    I want same ebook for HP quality center, because for quality center there is no book available in the market.
    Please sir write a book for quality center and provide us so we can start working on quality center by the help of that book.

  7. I want to install HP QC but latest HP QC 11.50 requirement is minimum 8 GB RAM and 8 GB HD. Which version required less kike 2 GB RAM and from where i can free download it. Thanks.

  8. Few Questions for QC experts……..If you Know you can answer it.
    1) How to bring all defects of same project from different versions(builds) in to one excel sheet?

    2) If We execute same Test case twice nor thrice in Test Lab how to import those execution times of that particular Test case in to excel sheet?

    Waiting for answers guys…………

  9. Hi, I would like to move a project from one server to another in QC. Please help me to perform this activity without any loss of data

  10. Hi, I would like to download a trial version of QC project and create a test area for training purpose. is this possible? How do I get my credentials to login?

  11. I’ve downloaded the HP ALM , in server configuration wizard /License key based on what was said in installation guide due to not having the license file I chose Use Evaluation Key check box and Application Lifecycle Management from the drop down, but unfortunately this error message happens “Operating system windows 7 service pack 1is not supported by the license edition” ; while in the Recommended Environments” Microsoft Windows 7 SP1 64 Bit” has been mentioned as supported one. I would be thankful if you could help me.

  12. How should i make Defect type and Release plan / Date as mandatory field like Priority , Severity field…in Defect page

  13. Hi,
    I wanted to know what’s the difference between mercury quality center and HP quality center. Can anybody please help me.


  14. You mentioned For system requirement please refer to the page: HP ALM System Requirements:

    I Meet the Hardware Minimum Requirements


    Windows: Quad Core AMD64 processor or equivalent x86-compatible processor

    Memory (RAM)
    8 GB minimum

    Free disk space
    8 GB minimum

    But What about these?
    Do I need them also?
    How do I get them?

    Recommended Environments

    The following table includes recommended configurations for each operating system:

    Operating Systems


    Web Servers

    Microsoft Windows Server 2008 R2 Enterprise SP1 64 Bit

    Microsoft SQL Server 2008 R2 SP2

    Microsoft IIS 7.5

    Red Hat Enterprise Linux 6.4 64 Bit


    Apache 2.2

  15. Thanks a lot to the author for this beautiful article on QC.Used it for some couple of years ago.
    Its a good brush up for me.

  16. Hi mates , can any body send notes on HPQC , how setup Test Scripts which are a signed and notes on Test Lab .

    Many Thanks – Bhaskar

  17. It is a very helpful tutorial I have ever came across. It is very useful even for a beginner level. Thanks a lot for providing such a wonderful tips.

  18. Hi,
    I am having an issue in QC 10 where defect comments are duplicated for all users..Any help is really appreciated

    For example: When a user clicks the ‘Add Comment’ button, they see something like:

    Tom Jones, 9/9/2015: 5:26:16 PM:


    Tom Jones, 9/9/2015: 5:26:16 PM:

    Any ideas on how to resolve this ?

  19. Hi,

    Can we try to use HP-ALM without installing any database?

    I need to do a POC and need to work on HP-ALM for 4-5 days jsut to check the feasibility.

    Please let me know your inputs.

  20. Thanks for sharing, I think very few people would have 8 GB RAM, Better if you can suggest the cloud version to test with snapshots

  21. i like ur tutorials ,is there any ebook of ur study material or articles or any pdf thats easy to read anywhere without internet….thnku

  22. Creative post . I Appreciate the specifics , Does anyone know where my assistant might get ahold of a template IRS W-3 example to edit ?

  23. 1)Can we store the project artifacts in both HP-QC and HP-ALM?
    2)What is the major difference b/w HP-QC or HP-ALM and JIRA. Why do the interviewers asking JIRA knowledge even though we have HP-QC?

  24. Hello,

    Can anyone give me the free version download link? I would like to explore this tool before buying the licensed version.


  25. HP Implementing HP Access Control leaders are always in demand.
    Obtaining a salesforce certification help you to boosts your career. You have the advanced knowledge and skills.
    Enhance you skills by doing HP2-H78 Exam to improve their competency.


Leave a Comment