What are various mobile testing services and companies providing the mobile app testing service:
The mobile application is the core of digital transformation. Now, the customers have the option to choose any other app if they don’t like one.
If an app is slow, not user-friendly or is taking too long to load the information, then the customers don’t wish to use it anymore. And they start looking for better alternatives. Any app has to be near to perfect to increase a company’s business in the mobile world. Not only the development but testing also plays a very vital role in launching an app successfully.
The focus has now shifted from a functional to a secure functional app and not always a company has the resources to handle such complex testing.
At times, due to lack of resources, testing is outsourced to another company which has the expertise to handle the same. Even after having experts and experienced people for testing still, they encounter roadblocks while testing across devices and OS configurations.
The testing services may be outsourced for some period of time or till the project tenure comes to an end. It varies from company to company about what testing services they want to outsource.
But the bottom line is that it saves a lot of time which otherwise would be spent in learning the mobile app testing technology and even the finances have to be spent in hiring the experts.
What You Will Learn:
- Challenges Involved in Mobile Testing Services
- Factors to be Considered before Choosing a Mobile Testing Service Provider
- Testing Services Offered by Service Providers
- Top 10 Mobile App Testing Service Providers
Challenges Involved in Mobile Testing Services
What are the challenges that force companies to hire or outsource mobile testing services?
Mobile application testing is a very challenging entity in itself. The market is dynamic and evolving, the team has to stay up to date on every new aspect of the mobile world, be it the launch of an OS update or a new phone model or latest automation tool or latest trends in testing.
If a company is new in this field, it is obvious that they may not be having the appropriate expertise or experience required to test a mobile app. It may happen that the release duration is short and hence the company doesn’t have enough time or finances to hire people, create test beds etc.
Following are some of the significant challenges faced by the companies which compel them to hire testing services:
#1) Team of Required Experts:
If an app is complex, then it is obvious that one QA can’t test the whole app all alone, hence you need a team of experts to carry out the testing process.
#2) Short Release Time:
Due to the increase in the number of competitors, the customers or product owners don’t want to wait for 3-4 months to release the app and in such situations, people who have hands-on experience on automation (and manual) testing are preferred more.
#3) Test Labs:
For exhaustive OS version and phone model testing requirements, development can be done using emulators or simulators but not testing.
In such cases, you need to invest and buy the devices with the OS and model size combinations, thus it is a big investment. Hence testing services are hired from those who already have such test beds created.
#4) Automation Tools Required for Testing:
Mobile apps are very prone to security threats and hence the security of apps is a major concern in the app development process. Apart from this, the performance of the app is another concern because no one wants to wait for 5-10 minutes for the app to load the required information.
Advanced tools are required for such testing and that may be an overhead cost. Along with this, if these tests are to be done on multiple OS – model combinations then it costs a lot.
Factors to be Considered before Choosing a Mobile Testing Service Provider
What are the factors to weigh before selecting a mobile testing service provider?
There are a lot of mobile testing service providers in the market but before selecting a provider, weigh them against your criteria for selection. Create a list of the criteria which should be met by the service provider.
Not all the service providers may provide all the services, you may be looking for cross-functional testing but the provider works only on a specific platform (like only Android or only iOS or only Windows). Likewise, you may want both manual and automation testing services but the provider you chose specializes only in automation testing or vice versa.
Always collect estimations from few service providers and then make a wise decision.
Following is the list of few factors to be considered while selecting a service provider:
1) Complete Coverage of Testing Services: The service provider should have a complete testing coverage. To verify if all the functionality is completely covered, you can have them provide some sample test cases or suites for some given functionality. That way by looking at the sample you can judge about how good the coverage is.
2) The Number of Mobile Testing Projects Delivered Successfully: Whenever you are taking testing services from any provider, make sure that you ask them to provide the details of mobile projects that they completed successfully. It can be details like feedbacks, reports, contact details of their clients etc.
3) Mobile App Test Lab and Devices: Take account of the test labs and take data about the number of devices, the number of devices with your required OS version etc to check if their labs are matching your testing requirement.
4) The Number of Mobile App Testing Specialists: The service provider should have sufficient testers for different testing that needs to be done for the app. There should be specialized testers for manual, automation, performance testing, etc. Apart from this, there should be some extra members in case of emergency or testers exiting.
5) Pricing and cost-saving offerings: This is one of the most important factors to finalize the provider. Usually, it is observed that the best service provider have high pricing and it is very difficult to negotiate with them. Hence it is better to compare with some ‘good’ providers. Based on the budget, the provider should be selected.
Testing Services Offered by Service Providers
In general what are the testing services provided by the service providers?
The testing services offered by the companies may differ to some extent but in general, almost all the companies cover the basic testing. Some companies may or may not provide cloud testing, field testing etc.
In general, the testing covered by the companies includes functional testing, non-functional testing, and automation testing.
Following is a pictorial representation of the various services provided:
Top 10 Mobile App Testing Service Providers
Given below is the list of top 10 mobile app testing service providers across the globe.
Capgemini was established in 1967 and it has more than 190,000 employees. The company is geo-located in 40 countries. And it is one of the global leaders in consulting and outsourcing services.
Last year, the company had reported a revenue of EUR 12.5 billion. Apart from the traditional functional and automation testing, the company has expertise even in cloud testing.
Visit the official website: Capgemini
#2) Global App Testing
Global App Testing is a crowdsourced QA company established in 2013, specializing in mobile app testing and takes a customer-focused approach to quality,
The company allows tech teams to leverage over 20,000 vetted professional testers with real devices in real environments in over 105 countries.
Visit the official website for more details: Global App Testing
Astegic provides mobile app testing services mainly for iOS and Android devices.
The key focus for testing mobile apps is on functional, security, performance and automation testing. The company size is of 50-200 employees and was launched in 2003.
Visit the official website: Astegic
Zymr was established in 2012 and has 50-249 employees. The company specializes in Android and iOS mobile app testing.
The company has its own developed automation tool which can be used across multiple platforms for functional, UI testing etc. They also specialize in the security of the apps. The company charges 25$-49$ for an hour for their services.
#5) Cygnet InfoTech
Cygnet InfoTech was established in 2000 and until now, they have completed more than 800 projects successfully.
The company’s employee strength is 500-1000. The company masters in enterprise mobility in Android, iOS, Xaramin etc. They also have testing experts in both manual and automation testing following Agile and SCRUM methodologies.
#6) A1QA Technologies
For over 14 years, A1QA has provided independent software QA and testing services beyond multiple industries, serving a wide range of customers, including Fortune 500 companies.
The company has QA experts who excel in functional, non-functional and automation testing in mobile app testing field. There are 220 QA in the company who are experts in mobile app testing and they have completed more than 150 mobile app testing projects successfully.
Qualitest was found in 1997 and it is the world’s second-largest software testing organization.
It has offices in the United States, United Kingdom, Israel, and India. The company has 1000-5000 employees. The company has testers who specialize in functional, automation, performance, security, roaming testing etc.
Indium was found in 1999 and has 200-500 employees.
The company has completed more than 240 projects successfully and has more than 450 testing experts in the company. It offers testing services for cloud apps, games, enterprise apps, social media etc.
#9) Tech Mahindra
Tech Mahindra was launched in 1986 and has more than 10,000 employees.
The company specializes in test designing, system testing, test automation etc. They work on a variety of platforms including iOS, Android, Symbian, Blackberry, Windows Phone, and Bada. They also provide mobile application testing consultancy service.
Virtusa was found in 1996 and the company has 10000+ employees. Their mobility QA expertise stretches over functional, performance, compatibility, and security types of testing.
They also specialize in cloud-based app testing and have their own automation framework for security, performance testing etc. They also operate in Oracle, SAP, healthcare, and social media domains.
Anadea was found in 2011 and it has testers qualified for Web and mobile applications.
Apart from manual testing, they have experts who specialize in tools like Cucumber, Calabash, Selenium, Jenkins etc. They have a large bed of mobile devices which empowers its customers to take an advantage of mobile app testing on real devices.
SQS was found in 1982 and the company has 1000-5000 employees. The company’s mobile testing lab enables them to test across the plethora of platforms, devices, and operating systems.
Amdocs was launched in 1982 and the company has 10000+ employees. Amdocs is a leading software & services provider to the world’s most successful communications and media companies.
They specialize in DevOps along with functional, non-functional, analytic, security, cloud and automation testing. They also maintain public and private labs for testing.
Companies are at times unfit to handle the complexities and scope involved with testing for (and with) the complete ecosystem of mobile platforms, devices, and services.
It is not always affordable and possible for every company working on mobile app development to have an in-house team of mobile app testing experts.
Hence testing service providers are approached to provide well-tested apps and give the organizations an opportunity to maintain high quality thereby reducing costs and time to market.
In our upcoming tutorial, we will discuss more on Mobile App Beta Testing Service Providers.