10 Best Remote Access Software (Remote Control Software) In 2024

Comparison of the Best Remote Access Software in the Market:

Here we are going to cover a relatively increasing aspect of technology – Remote System Access and Control.

With the overwhelming use of technology, remote control tools have become useful for several benefits. This concept comes into the frame when you need to have remote access to the system.

In this article, we will discuss what is remote access, its pros and cons, impact and the various Remote control tools used for it in detail.

Remote Access is the process of accessing your system from a remote location.

When you are not physically near to a system to access it, then you can make use of remote administration to do so. In this process, the remote location may be in the next room, next building or anywhere worldwide.

What is Remote Access and Administration?

Remote Access can be of two types as stated below:

1. Legal
2. Illegal (also known as hacking)

#1) Legal remote access services refer to remotely monitoring and managing your system. It only needs to establish a secure connection between the system and the service provider.

Once the connection has established you can access any system from anywhere for checking that.

• The system is up and running efficiently.
• To fix any failure which causes unexpected results.
• Change in settings to optimize system performance.

For Example, if you are working at your workplace and you have some technical issue with your system while working, then you call the concerned person to get rid of such issues. If the person is not at your place, he can make use of remote administration services to access your system by establishing a secure session between your system and the remote server.

They are used to access multiple systems at a given team session to handle multiple tasks with multiple business entities.

#2) Illegal remote access (hacking) refers to the unintended manipulation of data or files on your computer.

If you have any malicious software such as Trojan on your system, then it is an open invitation to the hacker to get access to it. Hacker can add, delete or modify your files without your consent on his own.

The hacker can even steal your sensitive data, block your keyboard to deny key access and even make your system almost useless by installing more and more malware on it.

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List of Best Remote Access Software

Now we will review each Remote Control Tool in detail.

Comparison of Top Remote Access Tools

Here is a comparison of these tools.

We will summarize the above tools at a glance on the basis of its type, revenue, platform, the operating system supported, and licensing. This will help you to differentiate between the functions and features of each tool.

Let’s Start!!

#1) SuperOps.ai

• With SuperOps, you get an AI-powered remote monitoring and management tool
• The tool grants you complete visibility over your clients’ asset network. You can view and manage these assets remotely from the SuperOps dashboard.
• You can create and enforce policies that will serve as frameworks for monitoring assets.
• The tool can remotely access and fix problematic endpoints by integrating with tools like TeamViewer and ConnectWise.
• SuperOps also arms you with a number of effective remote background tools that can be used to diagnose and troubleshoot issues.

#2) NinjaOne (Formerly NinjaRMM)

• NinjaOne directly takes control of Windows and MacOS devices with integrated Cloud RDP, TeamViewer, and Splashtop.
• Monitor all your Windows and MacOS workstations, laptops, and servers.
• Remotely manage all your devices without interrupting end-users through a robust suite of remote tools.
• Automate OS and third-party application patching for Windows and MacOS devices.
• Standardize the deployment, configuration, and management of devices with powerful IT automation.
• Rated #1 in RMM, Patch Management, and User Satisfaction for Endpoint Management on G2.

#3) Atera

• Atera integrates seamlessly with platforms like SplashTop and AnyDesk, thus facilitating instant and on-demand remote access and support.
• The remote access software allows you to access applications, desktops, servers, and files remotely from anywhere through SpalshTop or AnyDesk software.
• Manage all your computers, Macs, Windows servers, etc., from any Windows, Mac, iOS, or Android device.
• Allows multiple technicians to access the same device remotely. There is no duration limit to sessions for technicians.
• You can also use the app to securely transfer files from one device to another in attended or unattended support sessions.
• You can provide best-in-class support to your clients with this app, thanks to screen capture and screen recording capabilities.
• Thanks to Atera’s use of TLS and 256-bit AES encryption, you can rest assured that all remote sessions are protected.

#4) ManageEngine Remote Access Plus

• Remote Access Plus is an enterprise remote desktop access solution that can access devices running on Windows, Mac, and Linux.
• This tool enables users to remotely control any device irrespective of time and location.
• Users can zero in on the root cause of the problems effortlessly using Event Viewer, System Manager, File Manager, and much more.
• This tool is available both as an on-premise and cloud solution, having three different editions each (Free, Standard, and Professional) to cater to the requirements of any enterprise.
• Multi-User collaboration, File Transfer, dynamic Remote Reboot, and in-built chat pave the path for a smooth resolution to any issue.
• One-Click Remote Control and the ability to remotely shut down and wake up computers help administrators meet SLAs faster.
• Auxiliary features include- Announcements, Remote Session Screen Recording, Remote Task Manager, Remote Device Manager, Remote Command Prompt, Role-Based Administration, Two Factor Authentication, and managing users and groups.

#5) Zoho Assist

• Zoho’s software is an enterprise-grade remote access software that can be used to deliver excellent customer support services.
• The software is customizable while being highly scalable and reliable, thus making it ideal for growing businesses and large enterprises alike.
• You can provide attended customer support to any device. This includes Chromebook, Android, iOS, Windows, Mac, and Linux devices.
• It features enterprise-grade security, which entails TLS 1.2 and AES 256-bit encryption.
• It is very quick and easy to deploy
• No download is necessary to facilitate on-demand remote sessions.

#6) RemotePC

• RemotePC is a solution that will help you to stay connected with your house or work system.
• RemotePC will make it easier to manage files, transfer files, and the printing of information.
• The solution is helpful for small-scale organizations.
• It is a lightweight, secure, scalable, and platform-independent tool.
• It works fast and effectively.
• It provides the functionalities to collaborate, record a remote session, and drag-and-drop local files.
• It provides powerful integration and good compatibility.

#7) Supremo

Supremo is a software for remote desktop access, allowing connection and control of PCs and servers running on Windows, macOS, Linux and also available for mobile on Android and iOS.

In terms of security, the data flow is encrypted, at each connection, a new random password is generated and you can also set up access to your PC from specific IDs you consider safe.

Supremo allows unlimited installs on an unlimited number of computers i.e. total mobility is total freedom. Among the peculiarities, it should be noted that is a portable software i.e. it doesn’t require installation and you can easily carry it on a USB device to use on any computer wherever you go.

Features:

• It doesn’t require configuration of firewalls or routers and also allows installation as a service to perform unattended access to the remote device. Supremo will start at the Windows boot, ready to let you control the machine without the need for human intervention on the remote screen and asking any authorization to start the connection.
• To keep on working without interrupting your projects, you can easily transfer files between the connected PCs with the integrated File Transfer or using Drag & Drop.
• Both Free and Paid versions to include an Online Address Book. You can add unlimited Supremo contacts to connect to and you’ll be able to share this information with your colleagues for remote collaboration. This is important to manage the devices you connect to more often.
• Online Reports to monitor connections. Reports will detect who is performing support sessions in your organization, the duration of every single connection, and also how many assistances have been carried out by your collaborators.

#8) GoToResolve

• Configure and securely manage your endpoint infrastructure from anywhere.
• Get access to system diagnostics like CPU, network, processes, and memory from anywhere.
• Protect endpoint against threats like viruses, malware, ransomware, etc.
• Automate tasks across multiple computers on the network
• Proactively detect patches needed across servers and workstations.

#9) AirDroid Remote Support

• Handle a wide range of remote control settings with ease for businesses.
• Resolves device failure concerns quickly via remote control and lightweight management, even when the devices are unattended.
• Real-time screen sharing and file transfers. Plans for flexible subscriptions, Pricing is dependent on the number of seats and licenses, rather than the number of devices.
• Remote link that is both secure and dependable, Deploying devices quickly and efficiently while maintaining an encrypted connection from end to end to safeguard the security and privacy of company data.
• Management that is light enough to enable for the smooth performance of the business.
• Fast connection, Use a 9-digit code to connect securely with enterprise customers. Remote control of unmanned devices doesn’t need an on-site operator.
• Enable enterprise security policies. Customize device connection policies to match the needs of your organization.

#10) TeamViewer

• TeamViewer is another remote desktop access tool that is used for accessing any desktop system, Android, or Windows 10 devices.
• This software even supports cross-platform such as PC to PC, mobile to mobile, PC to mobile, and mobile to PC.
• You can access your computer remotely by using your mobile device as well from anywhere at any time.
• Use the file sharing methods of TeamViewer to share any file of any size from any device and even cloud storage.
• Can establish connections with UHD displays efficiently and provide multiple shortcuts to save time.
• TeamViewer is well known for online teamwork and the estimated revenue of this tool is around $125M per annum, In 2016 it was reported as $201M.

#11) VNC Connect

VNC Connect is the most popular organizational remote access software that is used for personal use.

It is categorized into 3 subparts such as:

#1) Home: Easy use for the personal purpose which is limited up to friends or family.

#2) Professional: Useful for small business purposes with advanced features and secure remote access.

#3) Enterprise: The most powerful version of VNC Connect, more flexible and more advanced too.

• It contains a remote server app and other supporting programs.
• Is cost-effective reduces time consumption and incorporated real-time services.
• Faster problem identification along with resolution and provides better business support with security functions.
• VNC Connect has been developed by RealVNC which has a population of 90 employees and the yearly revenue is $17.1M.

#12) Desktop Central

• This commercial tool is used to access and control mobile devices and servers from a remote location.
• This tool is used to deploy the operating system, software distribution, installing patches, managing assets etc.
• This RAT provides a remote lock to enable passcodes for your system security.
• Comes with a multi-OS support that incorporates with Windows, Mac, Linux, Android, iOS etc.
• Its Remote Control feature is used for multi-user collaboration, video recording, file transfer etc.
• Nessus is available with 3 versions which include Nessus Home, Nessus Professional, and Nessus Manager/Nessus Cloud.

#13) Remote Desktop Manager

• This tool has been proven to be useful as it provides centralized control over remote machine data, password management, multiple remote connection technologies, and access control.
• Secure sharing and access of system between the entire team, over 335,000 users in 140 countries give $2.9M of revenue per annum.
• They use it to speed up the system and improve security and productivity. This commercial software is available as the free edition with limited features.
• Supports multiple technologies such as RDP, SSH, VPNs, VNC, Telnet, TeamViewer, ConnectWise etc.
• Some advanced features include Role-based security, Two-Factor (steps) Authentication.

#14) Blackshades

• Blackshades is a Trojan which is widely used by hackers to gain access to any system remotely.
• This tool frequently attacks the Windows-based operating system for access.
• Until now 500,000 systems have been infected worldwide with this Trojan.
• When a user accesses any unwanted or malicious webpage, he opens the door for this Trojan to enter your system.
• In many cases, it may happen that the Trojan enters your system without your knowledge such as by using any infected external storage device like USB drives.
• Even this tool can spread havoc to other systems by using social networking services of the affected system.
• The hacker can access the files on the system, can perform the denial-of-service attack, and can use the system as the proxy server.
• Blackshades is used by 6000 users worldwide and has around $350,000 revenue per annum.

#15) jRAT

• jRAT stands for Java Remote Administration Tool which is a commercial cross-platform remote administration tool which is currently available with Beta version 6.
• This Java written malware can easily control memory usage, fix process listing (UNIX system) etc.
• The tool keeps on updating regularly and adds newer features in it.
• The new module of the systems targets registry, file system, processes, general system actions etc.
• In the above image, you can see a detailed information of the targeted system along with the port and IP address of the system.

Further Reading => Most Popular Secure Remote Access Solutions of the Year

#16) Dameware

• Dameware Remote Support is a commercial user-oriented administration Tool which provides:
  • Remotely managed Windows services and processes.
  • Reviewing and clearing Windows event log.
  • Reboot crashed systems
  • Network Diagnostics
• DRS also includes:
  • Mini Remote Control: Can control Windows, Mac OS X, and Linux systems.
  • Active Directory Tools: To manage Active Directory objects.
  • Windows Administration: To Manage event logs, services, processes, and monitor performance.
  • Dameware Exporter: To export Windows config and Active Directory objects to CSV.
• It is available in 3 versions such as Professional, Enterprise and a free version with the revenue of $200,000 per annum.

#17) GoToAssist

• GoToAssist is a cloud-based tool for IT organizations for remote access.
• This tool is composed of 3 components such as Remote Support to access and control system from a remote location, IT monitoring and Service Desk Management.
• It allows you to gather system information from a remote system.
• Provides simultaneous sessions and two-way split screen feature to view users as well as clients screen at the same time.
• GoToAssist is a trusted organizational remote access tool which is being used for accessing the end user’s system to resolve the system issue quickly.
• Unattended support session is one more best feature of this tool such as any patch or system update can be installed even if the end user is not present.
• GoToAssist generates $195.3K revenue for every employee.

#18) CyberGate

• CyberGate is a fully configurable and Delphi coded spyware which is popular to crack your passwords.
• Using this software one can crack the user’s passwords and can view his screen.
• You can connect to several systems at the same time just by spreading the server file.
• This tool also makes use of the file manager utility to access the user’s data.
• Some important features of CyberGate include HTTP proxy, registry editor, multi-port support, remote desktop, remote webcam view, active ports list, task logs, URL browser, automatic port mapping etc.
• Runs only on the Windows platform as a native application without any framework or link libraries.

#19) AlienSpy

• Till now Alienspy has attacked around 400,000 users worldwide.
• This Trojan had attacked the government, educational and financial systems.
• Alienspy uses phishing attack and sends payload link to the victim’s mailbox.
• Once this attachment is loaded on your system as a JAR file then it starts installing itself to control the operations going on.
• This cross-platform malware is written in Java and served with a Plug-in framework.
• Consequently, there are 1600 subscriptions generating a $200,000 revenue estimate.
• It can remotely capture not only the system but other accessories like webcam, microphones, etc.

#20) Remcos

#21) SolarWinds Dameware Remote Support

• SolarWinds Dameware Remote Support is an easy-to-use package of remote control and systems management tools.
• It will allow you to reboot systems, start/stop services & processes, copy/delete files, view & clear event logs, etc. through remote access.
• It provides system tools and TCP utilities to help you remotely troubleshoot computers without launching a full remote control session.
• You will be able to remotely access network computers through mobile devices.
• It will allow you to remotely unlock user accounts, reset passwords, and edit Group Policy.
• AD properties, system configuration, and software information can be exported in CSV or XML formats.
• It provides centralized license & user account management and multi-factor authentication.
• This remote support software will allow you to remotely access sleeping and powered-off computers.

Conclusion

So these are some of the best Remote Control Tools that we have reviewed.

There are some other tools that act secretly behind the frame as Trojans, where we need to perform some smart task to recognize and get rid of them.

Further reading =>> Secure your Endpoints with ManageEngine Desktop Central

On the other side some tools like TeamViewer, VNC Connect are much more helpful to access the system remotely. These tools have contributed a lot in making the tasks handy from anywhere. They are known to improve productivity and speed up the workflows of the business process.