Top 11 BEST Reservation System Software [2023 RANKINGS]

Reservation system software can do wonders for your business by increasing clients and revenue in the end. Go through this article to learn about the BEST Reservation System Software in the industry:

What is Reservation Software?

Reservation software is an application that allows you to manage bookings from one, centralized, digital platform. This software offers you several modern, highly useful features, including:

• You can get bookings online, anytime, from anywhere, without having to do anything.
• Get payments online and automate refunds in case of cancellations or other reasons.
• Send automated emails/SMS to your customers to notify them about the bookings.
• Customers can reschedule/cancel anytime from anywhere.
• Reporting tools that give you insights into your business’s performance.
• Sends marketing emails to targeted customers.

All these features have uplifted mainly the tourism sector manifolds. The ease of booking hotels and other services online has generated millions of revenue for tourism and other sectors all over the world.

Reservation Software Systems

Benefits of Reservation Software:

• Increase in the number of bookings.
• Reduction in the number of no-shows.
• Lets you collect real-time feedback from the customers.
• Online bookings and payments reduce the chances of errors.

Apart from the benefits, this software is the need of the hour today, because people have shifted towards online bookings and almost 80% of the bookings today are done online, thus compelling businesses opt for reservation system software.

Hotels, restaurants, hospitals, services sectors, etc., benefit immensely from the help of such software.

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In this article, we will provide you with a list of the top best reservation software that can boost your business. You can go through the price structure, features, and other aspects to choose the best one for your business.

Frequently Asked Questions

Q #1) What is the best hotel reservation software?

Answer: Eat App, TouchBistro Reservations, Tablein, Cloudbeds, Resy OS, and FareHarbor are some of the best hotel reservation software available in the industry.

This advanced software offers you tools for online booking, pre-payments, reporting, automation, and much more.

Q #2) What are online booking systems?

Answer: Online booking systems or reservation software systems are applications designed to make the booking procedure easy, by transforming it into a completely digital one.

Using this software, businesses can take bookings and payments online, anytime, from anywhere. This makes the booking process extremely easy for businesses as well as for their customers, thus leading to an increase in bookings and revenue in the end.

Q #3) What are the features of the reservation system?

Answer: A reservation system is a term used for a software or application, which is used for online reservations, or self-reservations done by the customers of a business.

Features offered by reservation systems include online bookings and payments, automated reminders, reporting tools, tools to collect real-time feedback from customers, and more.

Q #4) Is Eat App free?

Answer: Eat App offers a free version that offers a 50-cover limit, online bookings, and table management tools. This version is suitable for beginners in the business.

As you grow, you can opt for any of the higher plans, which are as follows:

• Starter: $49 per month
• Basic: $119 per month
• Pro: $209 per month.

Q #5) Why is Cloudbeds the best?

Answer: Cloudbeds are a popular and one of the best reservation software systems out there. The software offers some modern and advanced features for your business that include instant payment processing, price comparison tools, multilingual operations, and much more.

List of the BEST Reservation System Software

Popularly known Reservations Software list:

1. Eat App
2. TouchBistro Reservations
3. Tablein
4. Cloudbeds
5. Resy OS
6. FareHarbor
7. Yelp
8. Checkfront
9. Peek Pro Tour Operators
10. Tock
11. Lodgify

Comparing the TOP Reservations Software

Detailed Reviews:

#1) Eat App

Best for offering compatibility with all devices and a nice range of features.

Eat App is globally renowned and one of the best restaurant reservation system software. Many of the top, popular names in restaurants around the world like Four Seasons, Emaar, Wolfgang Puck, The Maine Group, and more trust Eat App to increase their reservations as well as profits.

The software helps them cut cover fees, reduce the number of no-shows, eliminate errors, and much more.

They offer a free version that can be extremely useful for new businesses. The paid plans are loaded with highly useful features that make your business look more professional.

The platform has been featured in Forbes, Entrepreneur, and Wamda and even offers some learning resources on how to help your business grow.

Features:

• Offers you tools to collect pre-payments, which help in reducing no-shows.
• Automatically collects real-time feedback from your customers.
• Reporting tools that give you insights about your performance so that you can adopt optimum ways to grow.
• Build email campaigns; send them to your targeted customers’ list.

Pros:

• 24/7 customer support
• Useful automation
• Real-time reporting tools
• Reasonable pricing

Verdict: Eat App runs on iPhone, Android, Web browsers, and iPad. All your business data is automatically synced across your devices.

Over 3,000 restaurants from over 60 countries are currently using the Eat App. This reservation software is highly beneficial. Many businesses have experienced an increase in average check size and cover and a considerable reduction in no-shows.

Price: A free version is offered by Eat App. The paid plans are as follows:

• Starter: $49 per month
• Basic: $119 per month
• Pro: $209 per month.

Website: Eat App

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#2) TouchBistro Reservations

Best for being a flexible, user-friendly platform.

TouchBistro is an all-in-one, easy-to-use online reservation system software, founded in the year 2010. Features offered by TouchBistro include payment processing, online ordering, reservations, and more.

The platform has powered more than 29,000 restaurants from all over the world to date and processes more than $13 billion of payments every year.

Some tools like online ordering, reservations, gift card support and more are available as add-on features. TouchBistro supports English, French, and Spanish languages.

Features:

• Accept payments in cash, credit card, debit card, and digital wallet payments.
• Mobile application that allows placing and taking of orders.
• Easy-to-use tools for making a floor plan, updating your menu, managing staff and inventories, and much more.
• Allow your clients to book or change tables.
• Reporting and analytical tools that help businesses make better decisions.

Pros:

• Two-way guest communication to reduce no-shows.
• Advanced reporting tools that help in making better business decisions.
• 24/7 customer support.

Cons:

• A bit costlier than its alternatives.

Verdict: TouchBistro is an award-winning reservation systems software. It can be deployed on Cloud, SaaS, Web, Mac desktop, On Windows/Linux premises, and iPad.

The best part is that it is easy to use. Though they offer 24/7 customer support, many users have faced trouble getting their issues resolved quickly.

Price: Starts at $69 per month.

Website: TouchBistro Reservations

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#3) Tablein

Best for being a simple reservation system for small businesses.

Tablein was launched in 2013 to reduce cost, increase guest capacity, and save time.

Tablein is a flexible, easy-to-use platform for reservations. The application supports English, Chinese, German, Japanese, Spanish, French, Russian, Italian, Dutch, Portuguese, Polish, Swedish, and many other languages.

With this application, you can save much of your time spent on answering phone calls, reduce losses by cutting down the chances of no-shows, collect genuine reviews from your customers, and much more.

Features:

• Integrate with Stripe and Paypal to receive pre-payments.
• The guest feedback system allows you to know about your performance.
• Interactive reporting dashboard.
• Client visit history, automatic notifications about bookings, easy dining area selections, and many more features.

Pros:

• A free trial for 14 days
• Quick setup
• Integration with PayPal, Stripe, MailChimp, MailerLite, Wix, WordPress, Facebook, Squarespace, and Weebly
• Support 28 global languages

Cons:

• No mobile application.

Verdict: Tablein is a highly recommended reservation system software for small businesses. The customer support services are nice.

The price structure is nice, and the range of features offered is praiseworthy. Some advanced features are lacking, but overall, the software is reliable.

Price: Tablein offers a free trial for 14 days. Price plans are as follows:

• Basic: $49 per month
• Premium: $95 per month
• Website: $165 per month

Website: Tablein

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#4) Cloudbeds

Best for offering modern-day reservation solutions for businesses of all sizes.

Cloudbeds is a globally renowned, one of the best reservations software companies, founded in the year 2012, by Richard Castle and Adam Harris. The software company is currently rendering its services in more than 157 countries across the globe.

Cloudbeds has been awarded the Best Booking Engine at the 2021 Hotel Tech Awards. The platform claims to uplift your bookings by about 20%. The software can be integrated with Stripe, PayPal, PayU, and many more payment processors for quick payments.

Features:

• Simple tools for installing Cloudbeds on your hotel website allow you to make reservations directly.
• Allows you to make online payments instantly.
• Offer promotional rate plans and promo codes to your customers.
• Your guests can check room rates offered by different travel agents on your website only.

Pros:

• Zero commission on bookings.
• Instant payment processing.
• Google Analytics tracking tool gives you reports.
• Supports multiple languages and currencies.

Cons:

• There is a small learning curve in the beginning.

Verdict: Cloudbeds is an award-winning reservation system software. It is a GDPR, PCI DSS compliant, SSL-secured platform. They offer you 24/7/365 support services in 30+ languages.

Most liked is the modern interface offered by the software and the fact that the software is easy to use and affordable at the same time.

Price: Contact directly to get a price quote.

Website: Cloudbeds

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#5) Resy OS

Best for being easy to use and cost-effective.

Resy OS is a reservation software systems provider that claims to increase your returns on investment, streamline your operations and enhance the guest experience, with the help of some advanced tools it offers.

The business intelligence tools, that offer you 360° visibility into your business’s performance, waitlisting, automated notifications, integrations, and many more features make the software a highly recommended one.

Features:

• Allows you to extend your waitlist and send notifications to your customers when a spot opens up.
• Send automated reminders to your customers to reduce the number of no-shows.
• Gives you permission control across all of your devices.
• Offers you the historical data of each guest.
• Collect feedback from your customers.

Pros:

• Advanced reporting and analytical tools
• 24/7 customer support
• Available for free for 2 months
• Cost-effective

Cons:

• Costlier than its alternatives.

Verdict: Resy OS has some modern and advanced features to offer you. The company claims that the restaurants using Resy have witnessed an increase of 400% in online bookings every year. The customer support services are nice, the user interface is alluring, and the software is easy to use. Resy OS is the best free restaurant reservation system software.

Price: Price plans offered by Resy OS are as follows:

• Basic Platform: $249 per month
• Pro Platform 360: $399 per month
• Enterprise Full Stack: $899 per month

Website: Resy OS

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#6) FareHarbor

Best for having a modern look and being easy to use.

FareHarbor was founded in 2013. The company is a team of over 600 multilingual employees and has over 15,000 clients today.

This online booking software allows you to manage all of your bookings from a single dashboard and offers active API connections including Book It Direct, Bubba Booking, Caribba Connect, and more.

Features:

• Advanced reporting tools that help you with accounting, booking, and operational activities.
• Lets you receive online card payments
• Inventory Management Tools
• Send automated emails and texts to your customers.
• Allows you to offer coupon codes and digital gift cards to your customers.

Pros:

• 24/7 customer support.
• One-on-one onboarding training.
• Mobile applications for iOS as well as Android users.

Cons:

• A bit costlier than its alternatives.

Verdict: FareHarbor is a flexible, mobile-friendly reservation system software. Their customer support services are praiseworthy. The software to be easy to use and worth every penny you pay.

The customer reviews of FareHarbor suggest that the software is highly recommended.

Price: 1.9% + 30¢ charges on credit card payments.

Website: FareHarbor

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#7) Yelp

Best for local businesses and startups.

Yelp is a reservation system software for restaurants, doctors, bars, beauty salons, astrologers, and more. With this extremely easy-to-use application, you can book a number of services with the help of your mobile phone.

The platform has a nice range of tools for business promotions, advertising, reviewing, finding services, and more.

Features:

• Supports several languages, including Deutsch, English, Espanol, Italian, French, and more.
• Allows you to book different services, including astrologers, building materials, pet grooming, auto repair, tech support, and much more.
• Get reviews of different service providers in the city.
• Offers tools for business promotions and communicating with customers.
• Mobile applications for searching for services, their reviews, posting reviews with pictures, and more.

Verdict: Yelp is a modern-day platform that has made reservations extremely easy. We would highly recommend Yelp for small to medium-sized businesses as well as for personal use.

Startups can take immense benefit from Yelp, by getting exposure through advertising and customer reviews.

Price: Contact directly to get a price quote.

Website: Yelp

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#8) Checkfront

Best for being affordable and powerful at the same time.

Checkfront is an all-in-one reservation system software that allows you to make online payments, add contact information, connect with your customers, and much more.

Checkfront has a 256 Bit SSL encrypted certificate that ensures the security of your data. The platform works for different industries including tours, rentals, activities, accommodation, adventure, and escape rooms.

Features:

• Real-time calendar availability.
• More than 50 integrations.
• Mobile applications are available for Android and iOS devices.
• Integrations with WordPress, Drupal, Joomla, Stripe, Square, and Zapier.
• The mobile app allows you to connect with your staff.

Verdict: Checkfront offers nice customer services that are available through email, chat, and phone. This cloud-based application is compatible with all devices.

Checkfront is affordable, GDPR, and PCI DSS compliant and the range of features offered is also good.

Price: There is a free trial for 21 days. Price plans offered by Checkfront are as follows:

• Soho: $49 per month
• Pro: $99 per month
• Plus: $199 per month
• Enterprise: Custom Pricing

You can get a 15% discount if you go for annual subscriptions.

Website: Checkfront

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#9) Peek Pro Tour Operators

Best for being a simple reservation system software for mid to large-sized businesses.

Peek Pro is a highly recommended reservation software. Users trust the platform for easy bookings of tours, activities, and rentals.

The feedback feature, automated marketing tools, connectivity solutions, mobile applications, resource management, and more make the software a highly useful one.

Features:

• Integrations with connectivity tools including Yelp, Reserve with Google, Groupon, and Expedia.
• Mobile applications for iOS and Android devices.
• Automation tools for self-rescheduling, digital waivers, and more.
• Lets you manage your inventories, resources, and employees.

Verdict: The best part about Peek Pro is that it is extremely simple, mobile friendly and the customer services are up to the mark. The software can save much of your time.

The clients of Peek Pro have experienced an immense rise in the number of online bookings, a reduction in the man-hours required in operations, an increase in profits, and much more. The software is expensive for small businesses. But for mid to large-sized businesses, the software would be a perfect fit.

Price: Contact directly to get a price quote.

Website: Peek Pro Tour Operators

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#10) Tock

Best for being an affordable, smart reservation system software for small businesses.

Tock is offered by the renowned and trusted company, SquareSpace. The platform is used for the management of reservations, events, and resources. This all-in-one cloud-based, one of the best reservations software is smart, saves costs, and offers standard data security.

Features:

• Reservations, tables, and guest management tools.
• Automated messaging tools.
• Allows integrations for payment processing.
• Detailed reporting tools that give you insights into your operational performance.

Verdict: Tock offers 24/7 customer support services. We like the price structure offered by Tock. The platform is affordable and we would highly recommend it to small-sized businesses.

Tock is less user-friendly as compared to its alternatives, but in the end, the feature range, support, and price structure make the software a good choice.

Price: Contact directly to get a price quote.

Website: Tock

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#11) Lodgify

Best for being easy to use and affordable.

Lodgify is a vacation rental software that is a partner of Airbnb, Booking.com, Expedia, and many other leading channels.

This affordable and powerful software is one of the top best reservation software systems. It allows you to centrally manage all bookings, adjust rates according to the season, accept online payments, and more.

Features:

• Lets you receive bookings from different websites like Airbnb, HomeAway, Expedia or Booking.com
• Automation tools for sending notifications to customers in the form of emails and SMS.
• Permission control features.
• Allows you to accept payments online through bank transfers, credit cards, or by integrating with payment processors like Stripe, PayPal, Braintree, and more.

Verdict: The automation offered by Lodgify is praiseworthy. You can automate payments, refunds, and more. They do not charge any set-up fees, and the price structure is good. The customer support is also nice.

This reservation management system software is easy to use and would recommend it to businesses of small to medium sizes. You can use this online reservation system for free for 7 days, in order to check its usability.

Price: Lodgify offers a free trial for 7 days. Price plans are as follows:

• Lite: $0 per month + 3.9% booking fee
• Starter: $12 per month + 1.9% booking fee
• Professional: $32 per month + 0% booking fee
• Ultimate: $56 per month + 0% booking fee

Website: Lodgify

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Conclusion

The reservation system software has undoubtedly increased the revenue of hotels, restaurants, etc., by making everything easy. The hotels, restaurants, etc., can get bookings instantly, any time, from anywhere, and even collect payments automatically, plus, they do not have to worry about double bookings and other manual errors.

Based on our study of the Top 11 Best reservations system software, we can now conclude that Eat App, TouchBistro Reservations, Tablein, Cloudbeds, Resy OS, and FareHarbor are the top best reservation software.

The reservation software offers you a number of powerful tools that can make digital bookings, their management, and payments extremely smooth. The automation tools, including emails and SMS sent to the clients, for reminding them about their bookings, can help a lot in reducing no-shows.

Research Process

• Time is taken to research this article: We spent 12 hours researching and writing this article so you can get a useful summarized list of tools with a comparison of each for your quick review.
• Total tools researched online: 16
• Top tools shortlisted for review: 11