List and Comparison of the Best VoIP Service Providers for Home and Business Phones:
Most business entities use multimedia and voice communication services over the Internet.
They use the term Internet or Broadband Telephony, IP Telephony that refers to communication over the public internet instead of the public switched telephone network.
VoIP stands for Voice over Internet Protocol. VoIP is much similar to our traditional digital telephony mechanism and the only difference is the medium of transmitting signals.
In this article, we will learn what VoIP is along with its benefits and also review some of the top VoIP Service Providers for business and home phones.
What are VoIP Services?
- As discussed in the introduction part, Voice over Internet Protocol (VoIP) is the telephony methodology like the traditional one but in which the digital information or signals are being converted into packets called IP packets and are transmitted over Packet-Switched Network
- VoIP has been implemented over several open and proprietary protocols such as Session Initiation Protocol (SIP), Real-time Transport Protocol (RTP), Secure RTP, Session Description Protocol(SDP), Extensible Message and Presence Protocol (XMPP).
- First-Generation VoIP providers have used Legacy Telephone Network, Second-Generation VoIP providers like Skype used the public switched telephone network (PSTN) that offer free calls benefits, Third-Generation VoIP like Google Talk has adapted the Packetized Voice Telephony (Federated VoIP).
VoIP offers:
- Video Calls
- Instant Messaging
- Better Sound Quality
- Voice integrated data transfer
Working of VoIP
- VoIP uses Codecs which encodes audio in Audio Codecs and video in Video Codecs.
- This encoded audio and video are then encapsulated in the packets.
- Then these packets are being transmitted over the IP network.
- At the end of the communication, the audio and video are decoded back into its original form.
Pros of VoIP Services
- No extra charges are involved other than the Internet for making calls, e-mails or for any communication that takes place over the Internet.
- VoIP helps to reduce the expenditure that is required to build network infrastructure.
- Easily portable, flexible and accessible.
- Easy to integrate with other mobile apps.
- One can also make Video conferencing call through VoIP.
- Reduces Communication time span and delays and increases the rate of interaction with the clients and co-workers.
- Helps to improve business productivity.
Cons of VoIP Services
- VoIP is 100% power and bandwidth dependent.
- Calls may lag or drop all the way.
- Though it is easy to access, it is less secure and reliable.
- Quality of the voice is uncertain.
So far, we have understood the core idea of VoIP along with its pros and cons. Now let’s explore some of the top VoIP providers for business and home phones.
Our TOP Recommendations:
RingCentral | Ooma | Nextiva | Vonage |
• HD Voice • Collaboration • Omnichannel Center | • Phone Scaling • HD Voice Quality • Encrypted Calls | • Call Management • Team Collaboration • Call Automation | • Auto-Log Calls • Dynamic Call Routing • Custom Dashboard |
Price: Starts $19.99 monthly Trial version: 14 days | Price: $14.95 Trial version: 30 days | Price: $19.95 monthly Trial version: 7 days | Price: $19.99 monthly Trial version: NA |
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Table of Contents:
Most Popular VoIP Service Providers for Business
A review of some of the top VoIP providers for business and home phones with the cheapest rates.
VoIP Service Comparison Chart
Services–> Company | VoIP | B Business Phone System | PBX Services | Video Conferencing | SIP Trunking | Cloud – Based Telephony |
---|---|---|---|---|---|---|
Talkroute | Yes | Yes | Yes | Yes | ||
RingCentral | Yes | Yes | ||||
Ooma | Yes | Yes | ||||
Nextiva | Yes | Yes | Yes | |||
Vonage | Yes | Yes | ||||
8×8 | Yes | Yes | Yes | Yes | Yes | Yes |
VirtualPBX | Yes | Yes | Yes | |||
Lingo | Yes | |||||
Intermedia Unite | Yes | |||||
Fonality | Yes | Yes | ||||
ITP | Yes | |||||
PhonePower | Yes | Yes | ||||
1 – VoIP | Yes | Yes | Yes | |||
Voipo | Yes | Yes | Yes | |||
Axvoice | Yes |
Comparative Study of Top VoIP Providers
Company Name | Headquarter | Company Size | Revenue | Services |
---|---|---|---|---|
Talkroute | Illinois, USA | 11-50 | Less than $5 million | Video conferences, calling, messaging, and offering business phone numbers. |
RingCentral Office | California, USA | 2500 | $501.7 | VoIP, Video Conferencing, Collaboration |
Ooma | California, USA | 180 – 200 | $104.5 | Cloud-Based Telephony. |
Nextiva | California, USA | 2200 – 2270 | $996.7M | Internet VoIP Services, Business Phone System, Cloud-based communication. |
Vonage | New Jersey, USA | 1400 – 2000 | $221.8M | Home Phone Services, International Calling, Emergency Calls |
8×8 | California, USA | 1001-5000 | 77 million USD (estimated) | VoIP, Video conferencing, cloud-based telephony. |
VirtualPBX | California, USA | 51 – 500 | $100 M – $500 M | VoIP, VoIP Clear Fix Services, Network Health Check |
Lingo | Virginia, USA | 100 – 200 | $175M | Voice and Broadband. |
Intermedia Unite | California, USA | 1000 – 10000 | $160M – $200M | Voice and Unified Communication, Workplace Communication. |
NetFortis Fonality | Texas, USA | 250 – 500 | $45M | Internet VoIP Services, Business Phone System, Cloud Computing. |
ITP | New York, USA | 250 – 500 | $19.6M | VoIP, Virtual Fax, Global Cell. |
PhonePower | California, USA | 80 – 100 | $17.3M | Business Phone Services. |
1 – VoIP | Edmond, USA | 11 – 50 | $4.2M | Residential VoIP Phone System, Business Hosted PBX Services, SIP Trunking. |
VOIPO | California, USA | 11 – 50 | $3.9M – $5M | VoIP Phone Service, Business Phone Service, Hosted PBX. |
Axvoice | New York, USA | 50 – 250 | $1M – $5M | Internet VoIP Services. |
#1) Talkroute
Price: Talkroute offers the following subscription plans:
- Basic: $19/month
- Plus: $39/month
- Pro: $59/month
- Custom enterprise plan
Talkroute is a VoIP service that can transform any internet-powered device into a virtual phone system. The software essentially lets you call, text, and meet folks over the internet via a smartphone or desktop device.
Headquarters: Illinois, USA
Founded: 2013
Employees: 11-50
Revenue: Less than $5 million
Core Services: Video conferences, calling, messaging, offering business phone numbers.
Product: VoIP, Virtual phone system, Video conferencing.
Clients: Lawn Doctor, Great Clips, The UPS Store, Hertz, and Compass.
Features:
- Call forwarding and routing
- Text messaging
- Customs greeting
- Virtual receptionist
- Voicemail management
Why Talkroute: Talkroute offers a plethora of benefits that companies today seek from a virtual phone system. It makes communication over the Internet hassle-free and affordable. It facilitates buffer-free video conferences and can also arm you with legitimate toll-free, 800, and local phone numbers.
#2) RingCentral Office
Pricing: RingCentral Office starts at $19.99 per month per user. Free Trial is also available.
RingCentral Office offers cloud-based communication and collaboration solution for enterprise and small business purpose.
Headquarters: California, USA
Founded: 1999
Employees: 2500
Revenue: $501.5M
Core Services: VoIP, Video Conferencing, Collaboration etc.
Products: RingCentral Meeting for Online Meeting, RingCentral Professional for running task from mobile devices, RingCentral Glip to improve collaboration, and RingCentral Fax for Mobile Online Faxing.
Clients: Google, Microsoft, Pacific Dental Services, Medallia, Box, Structural Group, Okta, Brinker, World Vision, PGA etc.
Further Reading => A Detailed Comparison of RingCentral Vs Zoom
Features:
- HD Voice and Meeting
- Team Messaging and Collaboration
- Analytics and Advanced Administration
- Omni-channel Contact Center
Why RingCentral Office: RingCentral Office is an all-in-one platform for voice, video, collaboration, team messaging etc. Avails seven layered data security & high data availability, easily integrates with business apps.
#3) Ooma Inc
Pricing: Ooma Office Business Phone System starts at $199.99 with a 30-day money return policy.
Ooma Inc is a device-based VoIP service and public traded telecommunication company that offers VoIP calling over broadband (Internet) for small businesses and enterprises as well.
Headquarters: California, USA
Founded: 2004
Employees: 180 – 200
Revenue: $104.5M
Core Services: Cloud-based Telephony, Home Security etc.
Products: Ooma Office as Enterprise Grade Phone Service, Ooma Enterprise for custom communication solution as per the business needs, Ooma Telo for pure and HD voice quality, Ooma Home as a Home Security Solution.
Clients: Kite Architects, Advanced Benefit Management System, AGA Displays and Fixtures, CSZ Portland, NY Studio LLC, Junger Media etc.
Features:
- High-Definition Voice Quality
- Work and access calls from anywhere
- Easy Phone Scaling
- Easy to use the web admin
- Advanced Voice Compression
- Encrypted Call
- Face Recognition and Instant Video Capture
- Easy Installation
Why Ooma: Ooma has created better communication practice for its customers. Offers affordable home security solutions with extremely advanced and strong security features.
#4) Nextiva
Pricing: Nextiva Office starts from $19.95 per month with no setup fees (May change according to features and versions). Nextiva Contact Center starts at $50 per month and Nextiva SIP Trunking starts at $14.95.
Nextiva is a VoIP protocol company that provides cloud-based communication for small and medium businesses, mid-market and enterprise. It provides service in healthcare, logistics, retail, insurance, real estate, government sectors etc.
Headquarters: Scottsdale, USA
Founded: 2006
Employees: 2000 – 2270
Revenue: $996.7M
Core Services: Internet VoIP Services, Business Phone System, Cloud-based communication, etc.
Products: VoIP voice solutions, Service CRM the multichannel customer support software, Chat for customer chat, Survey for online survey, Analytics business intelligence software, vFAX the cloud-based virtual fax software, etc.
Clients: Netflix, Burger King, IBM, Allstate, Revel Systems, Target, and Conan.
Features:
- Easy Team Collaboration
- Real-Time Analytics
- Call Management
- Automated Call Flow
Why Nextiva: Nextiva offers a NextOS platform for all-in-one communication with enterprise-grade reliability and ease of use.
#5) Vonage
Pricing: Starts from $9.99 per month. A free trial is also available. No contract cost starts from $24.99.
Vonage is an Internet Telephony Service provider that offers a fully cloud-based business and residential telecommunication service based on VoIP.
Headquarters: New Jersey, USA
Founded: 2001
Employees: 1400 – 2000
Revenue: $221.8 M
Core Services: Home Phone Services, International Calling, Business and Residential Services, Emergency Calls, etc.
Products: Vonage Extension Apps for Android and iOS devices, Vonage Business Cloud for mid-sized businesses, Vonage Enterprise for purpose-filled unified communication, Nexmo the Vonage API Platform, Office Phone System, etc.
Clients: Advanced Psychological Assessment, P.C., Alexis Hunter Group Inc, Balestriere Fariello, Bongo International, Farmers Insurance, Channel Island Outfitters, Conway Tours, Craft Art, New Age Real Estate, Porter Law Firm, Wisdom Health, SL Consulting, etc.
Features:
- Vonage Visual Voicemail
- Enhanced Call Forwarding
- SimulRing (Connect call on more than two smartphones)
- Add-on Calling Features
- 3-way calling
- Bandwidth Saver
- In-Network Calling
Why Vonage: Vonage allows you to keep your current number connected with Vonage Home Phone Services free of cost. Vonage Extension apps allow you to use them for your mobile devices with complete ease. Vonage also offers unlimited international calling plans.
You can connect as many numbers of contacts with a small click and comparatively a lesser amount of money.
#6) 8×8
Pricing: Starting at $15/user/month. A 30-day free trial is also available.
8×8 is a leading VoIP service provider that offers a desktop and mobile-based all-in-one communication system with video, private messaging, chat, and HQ voice calling capabilities.
Headquarters: California, USA
Founded: 1987
Employees: 1001-5000 employees
Revenue: 77 million USD (estimated)
Core Services: Video conferencing, contact center, team chat, APIs.
Product: Cloud Migration, Business Community Planning, Customer Experience Enhancement, Marketing and demand generation, Microsoft Team Integration, etc.
Clients: Regus, McDonald’s, Live Oak Bank, RE/MAX, Argus Logistics.
Features:
- Call forwarding and transfer
- Call parking
- Unlimited calling, SMS, and fax.
- Call queues
- Call monitoring
Why 8×8: 8×8 offers VoIP solutions that are considered highly reliable and suited for businesses of all sizes. The communication system comes jam-packed with advanced telephony features like video conferencing and IVR. The solution integrates seamlessly with existing business apps and the support offered is prompt and extremely fruitful.
#7) VirtualPBX
Pricing: VirtualPBX starts at $12.99 ((May change according to features and versions). Free trial is also available.
VirtualPBX is a privately owned telecommunication service provider and Cloud-Based business phone that offers PBX technology to manage official phone calls.
Headquarters: California USA
Founded: 1997
Employees: 51 – 200
Revenue: $100M-$500M
Core Services: VoIP Clear Fix Services, Network Health Check, Network Monitoring and Remediation, Network Bandwidth, SIP Trunking etc.
Products: Dash Phone Plans (Dash Basic, Dash Pro, Dash Unlimited), Custom Voice Solution, Network Hardware, VoIP Phones, and Devices.
Clients: Real estate agencies, Educational institutes, Small businesses, Franchises, Testimonials etc.
Features:
- Dash Plan features
- Phone Compatibility
- Concierge Service
- Softphone apps
- Quality and Reliability
Why VirtualPBX: VirtualPBX services and solutions offer flexible and customizable integrations and management. VirtualPBX web phones are free to operate with lesser time consumption. Concierge Service serves as a full service unified communication.
Live customer support and business-oriented 4G LTE (Long Term Evolution) network are some of the useful features of VirtualPBX.
#8) Lingo
Pricing: Lingo Business Phone Plan starts from $33.95 per month (Available in Basic, Value and Essential. depending on features price might differ).
Lingo is a subsidiary of Primus Telecommunication, Canada and also one of the leading residential VoIP service and network and telecommunication solution provider that offers unified communication technologies along with the IP-based cloud voice and data.
Headquarters: Virginia, USA
Founded: 2004
Employees: 100 – 200
Revenue: $175M
Core Services: Voice and broadband
Products: Lingo Digital Networks, Broadband Solutions for Business etc.
Clients: Small to medium-sized business.
Features:
- Offers 1500 minutes free long distance calls
- Flexible minutes pooling
- Services at affordable prices
- Free local toll calls
- Three-Way Calling
- Authentication
- Anonymous Call Rejection
Why Lingo: Lingo supports its customers with a quick and better response. Offers reliable and nationwide communication network. Serves your business with an efficient IP-based cloud voice and data.
#9) Intermedia Unite
Pricing: Unite costs $30.99 per user per month, and Unite Pro costs $40.99 per user per month excluding taxes and fees.
Intermedia Unite is a Unified Communication as a Service (UCaaS) & business cloud email provider that provides secure communication and collaboration solutions that combines PBX phone system, video conferencing, screen sharing and file management.
Headquarters: California, USA
Founded: 1995
Employees: 1000 – 10000
Revenue: $160M – $200M
Core Services: Voice and unified communication, workplace communication, Security and compliance.
Products: Intermedia Unite is a cloud-based unified communication and collaboration platform, Exchange Email for Business Grade Email, HostPilot (Central Control Panel) to administer all users and devices.
Clients: Stranded Oil Resource Corporation, Splunk, MAKER, Systek etc.
Features:
It is the very first provider of Exchange Email.
- High standard of security
- Cloud Concierge
- Business app support.
- Seamless migration without system slowdown.
- Simplified scaling and management as per the business needs.
Why Intermedia Unite: Intermedia services are being developed to meet business privacy and security requirements. Intermedia Unite offers secure cheaper and reliable communication service along with regulatory compliance. The cloud concierge expertise that is available helps to reduce data loss.
#10) Fonality
Pricing: Starts at $19.99 per user per month (Price may vary according to Features and versions).
Fonality is known as NetFortis Fonality after NetFortis and Fonality Merger which is a privately owned communication solutions provider to provide Unified Communication Solutions.
Headquarters: Texas, USA
Founded: 2004
Employees: 250 – 500
Revenue: $45M (Till 2015)
Core Services: Internet VoIP Services, Business Phone System, Cloud Computing etc.
Products: VoIP Phone System Equipment, Centralized PBX Solutions, Complete Voice Solutions, Customizable Communication Solutions etc.
Clients: Berkeley Payment Solution, Metro offices, Cisco, Dell, Polycom etc.
Features:
Integrated Call Management & Collaboration:
- Google Contact Integrations
- Real-Time Reporting
- Historical System Graph
- Customizable Reason Codes
- Color-Coded Call States
Why Fonality: Fonality offers Hosted VoIP with more than 100 enterprise features, unlimited calling, HUD (Heads Up Display) Web Collaboration etc. For call centers, it offers Auto-Attendant, On-Demand Call Recording etc.
#11) ITP
Pricing: ITP Home Phone plan starts at $49.99 for 2 lines and $99.99 for 4 lines. Offers a 12 months agreement.
ITP is a leading VoIP service provider that uses high-speed internet connection, thereby enabling IP based communication services along with the hosted application and local/remote data processing etc.
Headquarters: New York, USA
Founded: 2005
Employees: 250 – 500
Revenue: $19.6M
Core Services: VoIP, Virtual Fax/Number, 2 Smart (Make and receive a call from a smartphone), Global Cell, Fax, Calling Code (Make high-quality calls) etc.
Products: Basic, Premium, Global and Home Office Calling Plans.
Features:
- Advanced Black List/White List
- Advanced DND Feature
- Advanced Call Forwarding
- Three-Way Calling
- App Management
- Click 2 Call (Call directly from your PC)
Why ITP: Offers unlimited international calling over 70 countries, emergency calls etc. Utilizes call transfer and maintains instant call records. Offers free in-network call and comparatively more services than other providers.
#12) Phone Power
Pricing: World Plus Calling Plan starts at $24.95 per month without a contract, Home Phone Services starts at $8.33 per month without a contract and 30-days money back guarantee.
PhonePower is a commercial VoIP provider that provides broadband (Internet) connection-based telephone services.
Headquarters: California, USA
Founded: 2005
Employees: 80 – 100
Revenue: $17.3M
Core Services: Business Phone Services
Products: VoIP Hardware, Unlimited Calling Plans over 75 countries etc.
Clients: Trustpilot, Deloitte, Amazon, Fry’s Electronics etc.
Features:
- 7, 10, 11 Digit Dialing
- Voicemail Viewer
- Online Account Manager
- Local and Long Distance Dialing
- Free In-Network Calling
- 3-Way Conference Calling
Why PhonePower: Phone Power offers an easy and robust installation of the system. Also, you can have PhonePower service wherever you stay even in a small town. Does not charge any hidden or extra charges.
#13) 1-VoIP
Pricing: Business VoIP starts at $14.97 per month, SIP Trunking starts at $29.97 per month, Residential VoIP starts at $8.97 per month.
1 – VoIP is a leading phone and VoIP service provider. The company has been well known as a telecommunication specialist. 1-VoIP is partnered with Nomorobo which provides a powerful call filtering service.
Headquarters: Edmond (Oklahoma), USA
Founded: 2005
Employees: 11 – 50
Revenue: $4.2M
Core Services: VoIP, Business Hosted PBX Services, SIP Trunking (Method by which business phone system can be operated over an internet connection), Residential VoIP Phone System etc.
Features:
- Dedicated Live Customer Service
- Digital Softphone
- Out of Plan Calling
- Unlimited Simultaneous Calls
- Easy Trunk Set Up
- Service Level Guarantee
Why 1-VoIP: It is a residential, commercial and customizable VoIP service provider, that offers solutions for call forwarding, auto attendant etc. Serves customers with knowledgeable support, crystal clear voice call, quality, and reliability.
#14) Voipo
Pricing: VoIP Phone Services start at $3 per month.
Voipo is a rapidly growing VoIP service provider that provides VoIP Services for both home and small business users with SIP Origination.
Headquarters: California, USA
Founded: 2006
Employees: 11 – 50
Revenue: $3.9M – $5M
Core Services: VoIP Phone Services, Business Phone Services, Cloud VoIP Services, Reseller VoIP, Hosted PBX (Private Branch Exchange), etc.
Clients: The VOIPO services are being used by inbound and outbound call centers of technology firms.
Features:
- 7, 10, 11 Digit Dialing
- Three-Way Calling
- Call Blocking
- Advanced Voicemail
- Unlimited speed dial
- Inbound/Outbound SIP Address Routing
- Network Failover Forwarding
- Online Call Logs
- Online Voicemail
Why Voipo: Voipo provides some cheaper and unlimited calling plans, low rate International calling etc. Free VoIP Adapter Lease, free shipping and activation are some sound features about the Voipo Services.
#15) Axvoice
Pricing: Residential VoIP plan starts at $8.25 per month, Business VoIP plan starts at $14.99 per month with free hardware and activation and money-back guarantee.
Axvoive is an Internet phone service provider that provides VoIP phone services for home users and small businesses.
Headquarters: New York, USA
Founded: 2005
Employees: 50 – 250
Revenue: $1M – $5M
Core Services: Internet VoIP Services
Products: Residential, Business and International calling plans.
Clients: There are more than 1000 trusted business firms using Axvoice for VoIP solutions.
Features:
- Three-Way Calling
- E911 (Emergency Call Service) Support
- Codec (To switch the internet connection over low-bandwidth available at a given timespan)
- 7, 10, 11 digit dialing
- Call Filter
- Blacklist
- BYOD Support
- Softphone (Software program for making phone calls over the internet) Support
- Free In-network calling
Why Axvoice: Axvoice offers unlimited local and long distance calling plans, Unlimited calls over 37+ countries, free hardware, and activation, and more than 30 VoIP calling features.
Conclusion
Thus, we are done with the review of VoIP Service Providers. These are the preferred VoIP service providers worldwide for resident and business VoIP services.
VoIP is a cheaper alternative for traditional phone and PBX services used so far. VoIP has become more popular in trend within a short time span. VoIP calling plans help us to reduce our phone service expenses with cost-effective calling plans and various ways of communication over the internet.
Choosing VoIP means choosing the smarter way of saving money for telephony services without losing voice quality and call efficiency. Most of the VoIP solutions offer free local, long-distance calls and on-network calling too.
Some VoIP solutions also come with the best composition of call management and productivity. VoIP requires a high-speed internet connection for taking place and you can choose the one accordingly based on your internet speed and business/resident needs.