In this tutorial, we will review and compare the top as well as free Virtual Phone Number providers you can use for your business:
It can become very inconvenient to handle business phone calls from your contact number, and it takes away your privacy too. Additionally, it doesn’t scale when you recruit more individuals.
Therefore, many new and existing business owners today use applications for virtual business phone numbers to get their company a customized contact number.
There are a plethora of such phone numbers available today. It can get difficult to choose the right one for yourself. However, the best VoIP phones will be affordable, convenient, and available with great customer support.
This tutorial will help you find the best or even free virtual phone number for your business by reviewing the most highly rated cell-phones available today.
What You Will Learn:
- Virtual Phone Number
- List of Best Virtual Phone Number Providers
Virtual Phone Number
Users of the virtual cell phone numbers can distinguish between personal and company calls taken on a cell phone or landline. This is achieved by having an alternate phone number for users that can be answered with the same system.
Fact Check: The global VOIP phone system market is expected to grow at a CAGR of 12% during 2019-2025 to reach $55 billion in valuation by the end of the forecast period.
Size of US VOIP industry by call type:
Pro-Tip: There are some standard features that you will get with almost all virtual phone numbers. These include the ability to answer personal and business calls using the same system, voicemail, multi-line management, and call routing.
However, the best virtual phone numbers will come up with an auto-attendant, extensions, and great customer support. They will be affordable. So, look for these things when choosing a paid or free virtual phone number for your business.
Frequently Asked Questions (FAQs)
Q #1) How do I get a virtual phone number?
Answer: Many online providers are available today, such as Google Voice for private use. Just pick a provider from the list of options, open an account with them, select your preferred zip code and start using your virtual phone number.
Q #2) Can I create a virtual contact number?
Answer: such a number is a standard local contact number that the phone provider does not link to any SIM card or physically set-up a phone system. You can pick any zip code you want and connect it to your personal or work phone. A virtual number allows you to respond to incoming calls across the Internet using an app.
Q #3) How do I get a free virtual phone number?
Answer: You can get a virtual phone number free by setting up the free trial with your preferred virtual phone provider, choosing a number, and then activating the number within a few minutes.
Also, some providers offer a free number that always remains free. This number would be set up like any other virtual phone number. This process is described under the first FAQ.
Q #4) How do I use a virtual number?
Answer: You can use your existing phone to make calls through your virtual phone number. While you will be using your existing phone to make the calls, the number that shows up at the receiver’s end will be the virtual number you’ve selected. The same is true for incoming calls.
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List of Best Virtual Phone Number Providers
Here is a list of the best virtual phone number providers for your business:
- Google Voice
Comparison Table – Top 5 Virtual Numbers
|Provider Name||Best For||Support||Platform||Price||Free Trial|
|Grasshopper||Companies that are searching for an excellent mix of phone features and competitive prices||24/7||Cloud, SaaS, web, iOS, Android, Windows, Mac||Starting at $26/month||Yes|
|Vonage||HD Calling and Wider Global reach.||Email, 24/7 chat, Toll-free phone support.||Cloud-based, On-Premises||Quote Based||NA|
|8x8||Excellent analytics and HQ voice calling for small to large businesses.||24/7 chat and phone support.||Web, SaaS, Cloud, iOS, Android, Mac, Windows.||Starts @ $15/user/month||Yes|
|RingCentral||Call Centers and Small Businesses||Video Tutorials and 24/7 Chat.||iOS, Android, Windows, Cloud and Web.||Essential: $239.88/user/year,|
|Ooma||Advanced Features Emphasising Small Business Needs.||Tutorials, FAQ, Chat, Phone and Email Support.||Mac, iOS, Android, Windows and Cloud.||Standard: $15 per user per month,|
Pro: $25 per user per month,
Custom Enterprise Plan also available.
|Dialpad||Small Businesses looking for AI Driven Video Conferencing.||Email, Phone, 24/7 Chat||Mac, Windows, Web, Cloud, iOS and Android.||Standard: $15 per user per month,|
Pro: $25 per user per month,
Custom Enterprise Plan also available.
|Nextiva||Small businesses and entrepreneurs working alone looking for an affordable business phone system||Email, phone, chat 24/7||Cloud, SaaS, web, iOS, Android||Starting at $17.95/month||Yes|
|CallHippo||Salespeople who want thorough analytical reports that allow them to better understand their call operations||Ticket, phone, email, chat 24/7||web, iOS, Android||Starting at $14/month||Yes|
|Google Voice||Companies with foreign audiences that will profit from an international number||Ticket 24/7||Chrome, Mac, Windows, Android, iOS||Free for personal use; paid plan starting at $10||Yes|
|VirtualPhone.com||Freelancers and entrepreneurs working alone who want a dedicated business phone number||Chat, email, phone 24/7||Web, Android||Starting at $19/month||Yes|
Best for companies that are searching for an excellent mix of phone features and competitive prices.
Grasshopper is a virtual phone service for small businesses that provides limitless domestic calls, messaging, and voicemail. An automated attendant is also available to welcome and direct your callers without human involvement.
Overall, Grasshopper provides businesses that want the inconvenience of installing phone-related hardware at their home or office with all the phone features they need at an affordable starting price of $26 per month.
- Auto-attendant that receives a call from customers before routing them to the relevant person or department
- Call forwarding, blocking, transfer functionality
- Extensions and call routing
- Toll-free number option
- Mobile applications that offer the same functionality as the desktop version
Verdict: Grasshopper has been developed primarily for small and mid-sized businesses. It has a fantastic feature set and is a strong competitor in this category with its solid customer service and price point.
- Solo: $26/month
- Partner: $44/month
- Small Businesses: $80/month
Best for HD Calling and Wider Global reach.
Vonage is who you approach to instantly get a virtual phone number to send and receive phone calls or messages without any hassle. Currently supporting over 85 countries, Vonage helps you get the broadest reach of virtual numbers from all over the world. Moreover, the numbers you get are rigorously tested before they are issued.
You can rest easy knowing you are getting numbers that will serve their purpose well. Virtual phone numbers are also quarantined and aged appropriately to avoid the problem of cross-talk from previous users.
- Caller ID
- Call Forwarding
- Toll-Free Number
- Call blocking
- Call Conference
Verdict: Vonage is the service provider you opt for if you wish to get well-tested, good-quality virtual phone numbers instantly without having to go through the hassle of negotiating agreements. You get virtual numbers that function smoothly in the markets your users inhabit, thus ensuring excellent engagement with them.
Price: Quote Based
Best for Excellent analytics and HQ voice calling for small to large businesses.
8×8 makes it to my list because of how feature-packed its service is. With a virtual phone number that facilitates high-quality voice calling, you also get an enterprise-grade phone system pre-integrated with features like voicemail, auto-attendant, call-parking and so much more. The solution allows you to seamlessly transition from calls to chat to screen share in a matter of seconds.
- Multi-Level Auto-Attendant
- Call Recording
- Caller ID
- Call Monitoring
- Call Queue
Verdict: With award-winning voice quality to boast and literally dozens of advanced features powering the system, 8×8 is a great business phone service to get a virtual phone number from for your business, regardless of its size or type.
Price: There is a 30-day free trial
- Express: $15/user/month
- X2: $24/User/month
- X4: $44/User/month
Best for Call Centers and Remote Agencies.
For a very long time, RingCentral has been the number one choice of call centers because of its many advanced features. Aside from offering your business a free virtual phone number, RingCentral also offers you a solution that facilitates calling, video conferencing, and messaging from a single integrated platform.
RingCentral boasts a global network of infrastructure that covers major regions across the US, Asia, and Europe. As such, you get a genuine worldwide phone experience with a network that spans more than 110 countries around the globe.
- Local and Toll-Free Numbers
- Unlimited Calls
- Unlimited SMS
- Team Messaging
- Video conferencing
Verdict: Due to its vast global network infrastructure, RingCentral is a virtual phone system that we recommend to all remote agencies and entrepreneurs who are always mobile. The uptime of their service is almost always high and its wide range of features, which include team messaging and video conferencing, are impressive.
- Essential: $239.88 per user per year
- Standard: $335.88 per user per year
- Premium: $419.88 per user per year
- Ultimate: $599.88 per user per year
- 14-day free trial is available.
Best for Advanced Features Emphasising Small Business Needs.
Ooma is a service you look for to acquire a business line that comes loaded with features and apps, which makes it easier for organizations to communicate with their staff and customers. Getting a virtual phone number with Ooma is simple and free.
You get to choose between a local number and a toll-free one. You also have the option to port over your existing phone number. Ooma’s virtual phone system boasts over 35 advanced features, all in a bid to make calling, texting, and collaboration easier.
- Free Toll-Free Numbers
- Free Local Phone Numbers
- Advanced Call Routing
- Call Recording
- Voicemail Transcription
Verdict: From seamless video conferencing to a virtual receptionist that reroutes calls to the right extension, Ooma comes with a ton of features that improve communication with customers and enhances collaboration among business teams.
Getting started with Ooma’s virtual phone number service is a piece of cake. However, if you have a small business to run, then we recommend you subscribe to one of Ooma’s affordable plans to take advantage of all of its features.
- Basic: $19.95 per user per month
- Pro: $24.95 per user per month
Best for Small Businesses looking for AI-Driven Video Conferencing.
Dialpad is another virtual phone number service provider that most small businesses gravitate towards because of its affordability and feature-packed offering.
The virtual phone number provided by Dialpad comes with all the features you need for seamless business communication. However, Dialpad truly shines with its all-encompassing business phone system.
Dialpad makes it incredibly simple to set up entire communication lines across offices and departments in a matter of minutes. You get the privilege of unlimited collaboration, chats, SMSs, and sharing of files, all from a single intuitive workspace. Its most impressive feature is the ability it grants you to attend video conferencing calls with an AI assistant who takes notes and transcribes calls at your behest.
- Unlimited Calling
- Unlimited Chatting and SMSs
- Unlimited Collaboration
- Free video conferencing with AI
Verdict: With Dialpad, you get a business phone system that comes with all the features you need to create a smooth communication channel across your organization. It earns a spot so high on our list specifically for its AI-driven video conferencing capabilities. This is a virtual phone service provider we would definitely recommend to all small businesses.
- Standard: $15 per user per month
- Pro: $25 per user per month
- Custom Enterprise Plan is also available
- 14-day free trial available.
Best for small businesses and entrepreneurs working alone, looking for an affordable business phone system.
As it offers a CRM framework for the cost of virtual phone service, the Nextiva service surpasses other providers. Call performance, system stability, and its range of functionality are all state-of-the-art. The business also offers outstanding customer service non-stop through multiple channels of communication.
This provider is perfect for scaling, as your monthly usage fee will only go up if your number of users increases.
- Automatic feedback from customers.
- Get customer information on receiving a call from them.
- Call and data management tools like voicemail to email conversion, call transfer, call forwarding, etc.
- Unlimited conference calling
- Recorded greetings
Verdict: Nextiva is ideal for entrepreneurs and small business owners looking for an affordable solution that allows them to change their local contact number into a virtual contact that is accessible from anywhere on the Internet.
- Essential: $21.95/month per user
- Professional: $24.95/month per user
- Enterprise: $31.95/month per user
Best for salespeople who want thorough analytical reports that allow them to better understand their call operations.
CallHippo is a simple-to-use phone system for businesses that enables your customers to interact with you conveniently and efficiently. It has amazing functionality and provides instantaneous integrations. It has a high-quality system of support in place and is trusted by over five thousand businesses around the world, including the likes of Microsoft, Intel, Amazon, etc.
- Virtual numbers based on prefixes and keywords
- Call management tools
- Mobile applications for Android and iOS devices
- Call recording
- Automated integrations
Verdict: With its sophisticated integrations and efficient functionality like call recording, CallHippo offers a lot to businesses. It works wonderfully at an affordable price point.
- Bronze: $16/month
- Silver: $20/month
- Platinum: $30/month
Best for companies with remote workforce looking for a robust virtual business phone system.
While Jive Communications is renowned for its VoIP systems, the company also provided virtual phone numbers. The company provides businesses with a virtual phone number that comes with features such as call forwarding, unrestricted roaming, and a plethora of business-grade functionality. They provide this at a set and fair monthly rate.
For companies that operate with many remote employees, this provider is ideal.
- Custom schedules
- Find/Follow Me function
- Call management functionality like call transfers, call forwarding, and call blocking
Verdict: Jive is the right choice for you if you are a business owner who wants a packed, robust business phone system that also offers virtual phone numbers.
- $19.95/month per user for 50-100 users
- $21.95/month per user for 25 – 49 users
- $23.95/month per user for 10 – 24 users
- $25.95/month per user for 5-9 users
- $29.95/month per user for 1-4 users
Best for businesses looking to ensure collaboration within internal teams and management of client calls.
Freshcaller is one of the best companies out there for toll-free numbers. You can pick one of the numbers available or you can even create a personalized vanity contact number. This platform has the most comprehensive call-center functionality for managing calls and tracking the job and efficiency of staff. You will not have to invest in any new equipment as it’s available only on softphones.
- A virtual phone number that works in over forty countries
- Features for managing and monitoring the communication experience
- Flexible phone system
- Call forwarding and routing facility
Verdict: Freshcaller is ideal for businesses looking for a way to handle customer calls quickly and communicate in a more coordinated way with internal teams.
- Pay-per-minute plan
- $19 per user per month
Best for users who want a customized virtual phone number that clients or customers can easily remember.
The top honor for vanity phone number providers goes to Phone.com. In addition to their option of pay-per-minute or limitless calling plans, the provider also offers users auto-attendant functionality. It is perfect for small businesses and startups as it has a simple user-interface and a range of call, phone, and management features.
- Automated attendant functionality with Interactive Voice Response capabilities
- Custom greetings and messages
- Call blocking, transfer, and forwarding functionality
- Extensions and call routing
- Voicemail to email conversion
Verdict: Perhaps the most affordable choice in the world of virtual phone numbers is Phone.com. It is scalable and provides both startups and SMBs with a well-built VoIP service.
- Base: $12.99/ month
- Plus: $19.99/month
- Unlimited: $29.99/month
#12) Google Voice
Best for companies with foreign audiences that will profit from an international number.
Google Voice is a virtual phone service that costs nothing but gives anybody with a Google account all the key telephony features of rival solutions. It also features applications for Android and iOS devices. If you’re searching for a dedicated phone number for work, then Google Voice could be the perfect choice for you.
- Automated attendant
- Call management functionality
- Extensions and call routing
- Reports and analytics
- Voicemail transcription
Verdict: Google Voice is perfect if you have a limited budget and have a staff that needs to keep just one phone for personal and company use.
- Free for personal use
- Starter: $10 per month
- Standard: $20 per month
- Premier: $30 per month
Website: Google Voice
Best for freelancers and entrepreneurs working alone who want a dedicated business phone number.
VirtualPhone.com offers users international numbers without charging extra. Additionally, corporate services come with voicemail, unlimited extensions, fax capabilities, and auto-attendant functionality. The business provides users with a free or incredibly affordable starter kit.
- Automated attendant
- Call management features
- Mobile apps
- Unlimited extensions
- International numbers
Verdict: VirtualPhone.com helps you incorporate numbers from several overseas countries, making it great for any small firm with operations outside the US.
- 100 free minutes
- Starter: $5-$9/month
- Medium: $39-69/month
- Large: $149 to $399/month
Best for businesses that want to expand their presence to over 120 destinations of TollFreeForwarding across the globe.
CountryCode is a platform that provides such a number free of charge. It allows your call to be forwarded immediately. This app provides information such as ISO, zip, and country codes.
Since a caller cannot differentiate virtual numbers from real numbers, you can build the perception that your organization has offices all over the world by activating a set of virtual numbers with CountryCode.Org that are easy to use.
- Easy-to-use interface
- Makes finding dialing codes easy
- Supports international calls to destinations across the globe
Verdict: The smart calling capabilities of CountryCode.Org allow you to manage the increase in call traffic through a free us virtual phone number that allows you to scale your call capabilities to many international destinations all over the world.
Best for businesses requiring to expand their call capabilities and reach international destinations.
TollFreeForwarding.com is an inexpensive platform for virtual phone numbers that comes with round-the-clock customer service. It allows call forwarding and allows you to change settings for the voice menu. Most importantly, it provides you with a local number for over 120 destinations across the globe.
- Immediately receive calls after activating this free number
- Cloud-based numbers
- Access several international destinations
Verdict: TollFreeForwarding.com provides local toll-free numbers in over 120 destinations worldwide, making it ideal for organizations with a limited budget looking to grow internationally.
Best for small and mid-sized companies that want to improve communication internally and externally.
MightyCall is best for consolidating customer requests originating from emails, social media sites, and phone calls into a single stack as an all-in-one automated receptionist system. It manages calls made and received through toll-free, local, and vanity numbers and enables its users to arrange customer information in an incredibly efficient manner.
- Unlimited calling
- Call forwarding to any device
- Ability to receive and make calls from your computer using a softphone
- Toll-free or local number without any extra charge
- Notifications and voicemails
- Customized greeting
- Collaborative features for teamwork
Verdict: MightyCall comes with numerous collaboration tools and business software integrations that make it a top pick for businesses looking to improve their internal and external communication.
- Basic: $19.99/month
- Standard: $39.99/month
- Ultimate: $99.99/month
The best virtual phone number will depend on your specific needs. For example, Grasshopper is ideal for companies searching for an excellent mix of phone features and competitive prices. On the other hand, CallHippo works best for salespeople who want thorough analytical reports that allow them to better understand their call operations.
Jive is the right choice for those who want a packed, robust business phone system that also offers such numbers while Nextiva is ideal for entrepreneurs and small business owners looking for an affordable solution that allows them to change their local contact number into a virtual phone number that is accessible from anywhere on the Internet.
The point is that each free VoIP phone number service reviewed above offers some advantages. It is up to you to decide which virtual phone number provides the benefits you desire. Once you determine this, you can choose the best virtual cell phone number for yourself.
We spent 10 hours researching and writing this article so you can get a useful summarized list of virtual numbers with a comparison of each for your quick review. To come up with a final list of the best virtual phone numbers, we considered and vetted 25 different options.
The sole reason we went through this process was to make sure that our recommendations were trustworthy. We hope they can help you out!