The top 10 Client Portal Software for Safe Communication (Leaders of 2026)

An in-depth look at the Most Popular Client Portal Software:

What is Client Portal Software?

Client Portal is a website or a web application that provides businesses with a secure storage space to let them share important documents or information with their clients. Using this software, companies can provide a secure digital gateway to the organization’s network to their clients.

This software can be accessed through a web browser or on mobile devices through a mobile app. It provides two-way sharing of files.

Client portal software helps streamline communication.

Sharing of documents or data through email is not always secure and the client will not get status updates for open tickets or account information through email.

Client Portal provides a secure place for data sharing. This software provides features for team collaboration. Some client portals also provide the facility for document approval, invoices, and billing facilities.

With the client portal, customers don’t have to reach out to the company for every small work. This puts less strain on the company, as they don’t have to answer the phone call or get engaged in any type of real-time conversation.

It gives more flexibility, security, and less strain to the company. In this article, we will see the top 10 Client Portal Software that is available in the market.

Note: Client portals have many advantages over email, like more security, increased file size limitations, self-service access, increased flexibility, and much more.

Although client portals are more secure than email, many businesses have a concern about the security of their data in the cloud. These types of businesses prefer the option to have a private cloud for their sensitive data and take the on-premises hosting of software.

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Our TOP Recommendations:

List of the Best Client Portal Software

Enlisted below are the best free online and custom Client Portal Software that any business would need.

Comparing the Top Tools for Client Portal

Let’s Explore!!

#1) Freshdesk

Best for End-to-End client portal customization.

Price: You can use the software for free until up to 10 agents. There are 3 subscription plans available if you wish to enjoy Freshdesk’s premium features.

The growth plan will cost your organization $15 per month per agent. The pro plan will cost $49 per month per agent, whereas the enterprise plan can be availed at $79 per agent per month. All plans are billed annually. There is a 21-day free trial on each of these plans as well.

Freshdesk makes your job simple by providing you with all the tools you need to create a client portal that gives your customers excellent support and a self-service experience. With a rich text editor and impressive translating/versioning abilities, you can easily create a well-structured self-service portal that caters to your clients.

You get tons of themes and templates to customize the look and feel of the portal as per your wishes. Moreover, Freshdesk’s client portal is capable of multi-product and multi-lingual support. The design language of your portal can be easily personalized according to individual products.

Features:

• Article feedback and analytics
• Rich Text Editor
• Ready-made themes and templates
• Flexible ticket forms
• Auto-suggest solutions
• Excellent privacy control

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#2) monday.com

Best for any team and project and it is easy to use.

Price: monday.com offers a free trial with unlimited users and boards. It has four pricing plans i.e. Basic ($25 for 5 users per month), Standard ($39 for 5 users per month), Pro ($59 for 5 users per month), and Enterprise (Get a quote). All these prices are for two users. The price will change according to the number of users.

monday.com provides CRM software to help you with managing customer data, interactions, and processes. It will allow you to build and customize your dashboards so you can have a clear view of sales, processes, performance, and overall business opportunities.

Features:

• Shareable Boards – You can share your progress with your clients.
• It has features to set up automatic reminders and due date notifications.
• With this platform, teammates can be assigned to new tasks automatically.
• It has features for online lead capturing.
• It provides webinars, tutorials, and guides for easy onboarding and the fast adoption of the platform.
• With premium plans, you will get unlimited file storage space.

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#3) Zendesk

Best for the ticket management system.

Price: Zendesk provides many products or features separately and each of them has different pricing plans. Zendesk Suite includes support, guide, chat, and talk features. There are two pricing plans for Zendesk i.e. Professional and Enterprise.

Pricing for the Professional plan is $89 per agent per month and the Enterprise plan pricing will be $149 per agent per month. These prices will be applicable if you are billed annually.

Zendesk is a cloud-based customer service solution. Using Zendesk, you will be able to provide your customers with more self-service options and all will be included in one solution with the client portal. Zendesk supports the ticketing system.

Features:

• Using the Guide feature, the system allows you to deliver self-service answers to customers and agents.
• Through the Live chat and messaging system, you can engage your customers in real-time.
• Connect system will help you to solve the customer issues.

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#4) Zoho Desk

Best for Portal Customization.

Price: Zoho Desk offers 4 pricing editions. First, there is a plan that can be opted for free. The standard plan costs $14 per user per month, The Professional plan costs $23 per user per month and the enterprise plan costs $40/per user per month.

With Zoho Desk, you get to build a client portal that can serve as an extension of your business website. To help you with portal customization, you get quite a robust CSS and HTML editor. You can add your theme and logo to make the portal match your brand’s aesthetic.

You also get the privilege to set up a multi-lingual and multi-brand help center. The client portal supports several languages to make this possible. The software also makes it very simple for clients to submit tickets directly from the help desk via customized ticket forms.

Features:

• Portal Customization
• Multi-Lingual Support
• Real-Time Analytics
• Direct Ticket Submission
• Customizable Ticket Forms
• Excellent privacy and security

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#5) Clinked

Best for file sharing capabilities.

Price: Clinked provides four pricing plans, Starter($83 per month), Collaboration ($209 per month), Premium ($416 per month), and Enterprise (Contact them).

Clinked will allow you to communicate instantly and share information.

It provides collaboration features for your team members and customers. It provides many features such as uploading files of any size, permissions for files and folders, and much more. It can be used as an FTP alternative.

Features:

• Depending on the plan you have selected, Clinked provides storage. It can provide storage from 100 GB to unlimited.
• It provides many features for teams like Shared calendars, discussions, and Group Chat.
• It provides you with an option to have a private cloud on multiple locations worldwide.
• Accessible from mobile devices as well.

Website: https://www.clinked.com/client-portal

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#6) Onehub

Best for file sharing capabilities.

Price: Onehub has three pricing plans i.e  Team, Business, and Enterprise.

The price for the Team plan will be $29.95 per month. Price for the Business plan will be $99.95 per month. You will have to contact the company to know more about the price of the Enterprise plan.

Onehub is a cloud-based solution for file sharing.

It provides businesses with cloud storage to securely share files, data, and information. The system provides all the possible file-sharing capabilities plus features like collaboration & communication, activity tracking, and workspace customization.

Features:

• Workspace customization.
• It allows you to upload multiple files at the same time.
• It allows you to set permissions and different levels of it for the content.
• 30 types of files can be previewed from the desktop and mobiles.
• It tracks every activity in the workspace.

Website: https://www.onehub.com/solutions/client-portal

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#7) Huddle

Best for File sharing and collaboration capabilities.

Price: It is free for your clients and partners.

Huddle pricing plans start at $10 per user per month. It has three plans: Huddle Starter, Huddle, and Huddle Plus. To know more about the pricing details, you can contact the company.

Huddle is a free client portal that can be accessed through a web browser.

The system will allow you to share the file and data, communicate or discuss with the clients, and track the activity. Using Microsoft Office online, you can review and co-edit the documents with your clients.

Features:

• The system allows you to upload and download files up to 10 GB in size.
• It can be integrated with G-Suite and Microsoft Office.
• It is accessible on mobile devices also.
• It allows you to request up to 500 files at a time.

Website: https://huddle.ideagen.com/solutions/client-portals

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#8) Client Portal

Price: Single site license is $199 per year. The price for the multi-site license is $399 per year.

Client Portal.io is a WordPress plugin that will help your clients in keeping track of their projects. As it is a plugin, it will easily fit with your website. This portal will work in three simple steps i.e. create the portal, give your client access, and keep on updating the modules.

Features:

• It provides document collaboration through Google Docs.
• It offers team communication through Slack.
• Easy to add or remove the modules.
• Simple and clean designs for your websites.
• Dropbox will help you in keeping the files in sync.

Website: https://client-portal.io/

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#9) Supportbee

Best for Email ticketing.

Price: Supportbee has two pricing plans. One for startups and the other for enterprises. The price for the Startup plan is $13 per user per month. The price for the Enterprise plan is $17 per user per month. A free trial is available for 14 days.

Supportbee is a ticketing system. Because of this system, you will be able to manage everything at one place. The system will convert, emails from the customer into support tickets.

Features:

• Ticket assignments.
• It will allow you to send emails with file attachments of size 20 MB.
• You can receive the file as an attachment up to the size of 100 MB.
• It provides HTML email rendering.
• The system will allow you to send support tickets to someone outside the system through ‘Forward’, ‘Cc’, or ‘Bcc’.

Website: https://supportbee.com/customer-portal-support/

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#10) Mendix

Best for Rapid application development.

Price: Mendix has three paid plans.

Single App ($1875 per month), Pro ($5375 per month), and Enterprise ($7825 per month). It gives free access to the community version. This version is for designing and building small applications, demos, and prototypes.

Mendix is an application development platform. It supports low code development. It is used to develop mobile and web applications. This platform helps businesses in building their client portals.

Pro and Enterprise plans will allow you to build an unlimited number of applications.

Features:

• Deployment on-premises and in the cloud as well.
• It provides an automated backup facility.
• Agile project management.
• Visual modeling tools.
• Reusable components.

Website: https://www.mendix.com/customer-portal-software/

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#11) Paypanther

Best for CRM and Project Management.

Price: Paypanther has three pricing plans i.e. Solo ($24 per month), White Panther ($39 per month), and Jaguar ($89 per month).

Paypanther is a business management software. It provides a cloud-based solution to small and medium-sized businesses. For business management, it provides online invoicing, project management, CRM, and document management.

Features:

• The system can be integrated with Google Calendar, Gmail, PayPal, MS Office 365, QuickBooks, MS Word, and MS Outlook.
• Dedicated account manager and support team.
• Unlimited number of invoices with your logo.
• Tasks management.
• Tracking of expenses by category.
• Tracking of time.
• Project management.
• Online payments.

Website: https://marketplace.appdirect.com/en-US/apps/56735/paypanther/overview

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#12) Lucion

Best for File organization.

Price: Lucion has three pricing plans for FileCenter.

They are FileCenter Std ($49.95), FileCenter Pro ($149.95), and FileCenter Pro Plus ($249.95). Currently the price for the product FileCenter Pro is $99.95 per user per year. With this plan, you will get 50 GB of storage and unlimited guest access. A free trial is available for 15 days.

FileCenter is a document management software by Lucion. This secure file-sharing client portal is best suitable for small businesses. It can create a PDF and update it. The system is accessible on desktop, laptop, tablet, and phone.

Features:

• It allows personalizing the portal with logo and color schemes.
• The client portal provides seamless integration with the FileCenter document management system.
• Send and receive files to/from clients.
• The system allows you to set the expiration dates for the shared files and folders. This can be done even after sending or sharing data.
• Lucion provides unlimited guest access.

Website: https://www.luciongroup.com/

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#13) Nifty

Best for All teams and projects looking for an easy-to-use tool that scales with their requirements from simple to complex without a learning curve.

Price:

• Starter: $39 per month
• Pro: $79 per month
• Business: $124 per month
• Enterprise: Contact them to get a quote.

All Plans Include:

• Unlimited active projects
• Unlimited guests & clients
• Discussions
• Milestones
• Docs & files;
• Team chat
• Portfolios
• Overviews
• Workloads
• Time tracking & reporting
• iOS, Android, and Desktop apps
• Google single sign-on (SSO)
• Open API

Nifty is a new-wave project management tool that reduces project development cycles and improves team productivity by combining collaboration, communication, and automation in one easy-to-use platform.

The result is milestone-driven progress automation that keeps teams and project stakeholders aligned and organizational goals on schedule.

Features:

• Project Portfolios: Portfolio dashboard to group projects by team, department, clients, or folders.
• Built-in Automations: Assign users to new tasks automatically, turn task lists into milestones to automate their progress based on task completion, and create documents from discussions to auto-invite all members.
• Client Permissions: Hide tasks and milestones from Guests & Clients
• Advanced Features: Recurring tasks based on date and status, task and milestone dependencies, open API, project overviews
• Onboarding: Excellent live chat support, lots of tutorials, and video guides for a seamless onboarding experience.

Website: https://niftypm.com/

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#14) Kahootz

Best for Securely collaborating with clients based across multiple organizations and geographies.

Pricing: With Kahootz you only pay for the users you need, and for the time you need them. There are no wasteful license bundles or hidden service fees.

You can get started from as little as $6.42 per user/month (when paid annually in advance) and can upgrade your license to Professional or Enterprise as and when you need to. All pricing plans include unlimited workspaces, helpdesk support, and access to all features.

With little IT training or consultancy required, your teams can quickly set up new workspaces and begin collaborating with clients in minutes. To ensure your data is safe, Kahootz’s security credentials are independently audited to the high requirements of enterprises and government departments such as the UK’s Ministry of Defence.

Features:

• Document management – including version control, direct editing, and approval workflows.
• Gain client feedback using surveys.
• Allow clients to vote on product enhancements with databases.
• Stringent controls to manage the content your clients can see.
• Build an online community with topic-based forums and blogs.
• Fully customizable to fit with your brand and business processes.

Website: https://www.kahootz.com/extranet-software/client-portal-software/

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#15) SuiteDash

Best for an All-in-One software solution for most businesses.

Price: Amazingly, SuiteDash does not charge based on the number of users, but instead gives you Unlimited Staff/Team, Unlimited Clients, & Unlimited Projects on every pricing plan.

Pricing for the Pinnacle plan is $99/month or $960/year, and on this pricing plan, you get every level of White Labeling, including a fully customizable Login page on your URL.

The Thrive pricing plan is one step below and is only $49/month, and the Start plan can get you going at just $19/month.

More than just Client Portal Software, SuiteDash is a fully integrated cloud-based platform that will completely satisfy the software needs of most small to medium-sized businesses.

Unfortunately, many business owners have become incredibly frustrated with software because they’ve spent far too much time & money trying to learn multiple systems, and then get those multiple systems to work together. SuiteDash solves this problem by combining the most commonly used business tools into one.

Features:

• Full-featured CRM & Client Portal
• Fully White Labeled solution – Your brand takes center stage.
• Project & Task Management
• Powerful File Sharing & Collaboration Tool
• Estimates, Invoicing & Recurring Subscription Payments
• Email & Drip Marketing Tool
• Privacy Compliant Messaging
• Real-time Live Team Chat
• HIPAA & GDPR Compliant

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#16) LiveAgent

Best for streamlining communication channels and improving workflow efficiency.

Pricing: It is offered at a freemium pricing model. All paid plans include customer portal and knowledge base capabilities, ranging from just $15 – $39/mo per agent.

LiveAgent is a cloud-based customer service solution. With LiveAgent, you will be able to provide your users with multiple knowledge bases and customer portals. Create stunning FAQs, forums, how-to articles, and more with LiveAgent’s fully customizable WYSIWYG editor.

Features:

• Create multiple internal and external knowledge bases and customer portals.
• Utilize live chat, ticketing, call center, & social media integrations.
• Create automation rules to improve your workflow efficiency.
• 24/7 support
• Available in over 40 language translations.
• Fully functional Android and iOS apps.

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#17) ManageEngine

Best for Automating tasks about passwords, registrations, user information, etc.

Price: You’ll have to contact ManageEngine’s team for a custom quote.

ManageEngine also makes it to our list because of the personalized client portal it offers. The portal you get makes the task of creating tickets or communicating with technicians hassle-free for your customers, thus resulting in enhanced client satisfaction.

Customers also get the privilege of raising tickets from their website by linking it to the client portal that ManageEngine provides.

Features:

• Fully customizable
• Automate routine tasks
• Categorize, tag, and group solutions
• Provide client access to the knowledge base
• Automatically suggest KB articles when a request is noted.

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Conclusion

To conclude let’s see the summary of what we have seen in this article.

Suitedash provides many features from CRM and Project Management to online payment. Zendesk is a cloud-based customer service solution that provides the best ticketing system. Clinked and Onehub are well known for file-sharing capabilities. Huddle is also good for file sharing and collaboration capabilities.

Client-portal is a WordPress plugin and it easily fits with your website. Supportbee is the best solution for email ticketing.

Mendix is an application development platform using which businesses can create their client portals. Paypanther is the best CRM and Project management system. Lucion provides client portal solutions for small businesses.

Further reading =>> Top CRM for Real Estate Software

The starting price for Zendesk is $89 per month and it allows you to pay monthly, or annually. The price for Clinked is $83 per month and it allows you to pay monthly, yearly, or two yearly.

The starting price for Onehub is $29.95 per month. Huddle price starts at $10. The price for Client-portal depends on the license, the price for a single-site license price is $199 per year.

We are sure that this article will guide you in choosing the apt Client Portal Software!!