How to Fix There Was a Problem Resetting Your PC Quickly

By Sruthy

By Sruthy

Sruthy, with her 10+ years of experience, is a dynamic professional who seamlessly blends her creative soul with technical prowess. With a Technical Degree in Graphics Design and Communications and a Bachelor’s Degree in Electronics and Communication, she brings a unique combination of artistic flair…

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Updated June 11, 2026
Edited by Kamila

Edited by Kamila

Kamila is an AI-based technical expert, author, and trainer with a Master’s degree in CRM. She has over 15 years of work experience in several top-notch IT companies. She has published more than 500 articles on various Software Testing Related Topics, Programming Languages, AI Concepts,…

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Are you struggling with the “There was a problem resetting your PC Error? Here are the step-by-step methods for repairing system files, fixing WinRE, and completing your windows PC reset.

If your computer displays the message “There was a problem resetting your PC. No changes were made,” it might be frustrating. Especially when you want to resolve some Windows errors or make preparations to restart your computer from scratch. This problem appears due to system file corruption, WinRE damage, or update-related issues. However, you can fix this problem without reinstalling Windows.

In this guide, you’ll learn the fastest fixes, why the error happens, and what to do if Reset This PC continues to fail.

Why Does Windows Say “There Was a Problem Resetting Your PC”?

The Windows PC could not be reset” is displayed on screen if the WinRE or system files are corrupted or even missing. This makes it difficult for the OS to access the binaries required to build itself. The error block can easily be fixed by running diagnostic scans such as SFC or DISM  or refreshing the reagentc configuration path typically resolves the error block.

What Does “There Was a Problem Resetting Your PC” Mean?

There Was a Problem Resetting Your PC Fixed

The Windows error – There Was a Problem Resetting Your PC that occurs in Windows 10 and 11 is quite common and is faced by numerous users when they try to reset their PC.

A dialog box stating ‘there was a problem resetting your PC’ appears whenever you try to reset the Windows PC. There are various reasons that can be responsible for such an error, and certainly, you can fix this error by applying fixes in the system files.

There are also variations of this error available, among which some are mentioned below:

  1. There was a problem refreshing your PC, no changes were made
  2. There was a problem resetting your PC Surface Pro 4
  3. There was a problem refreshing your PC, no changes were made
  4. Can’t reset PC Windows 10
  5. Can’t reset PC Windows 11
  6. There was a problem resetting your laptop, computer

Likewise, there are various variations of the error that you may come across, and these issues can be easily fixed using the methods mentioned in the section.

Below are some reasons that are responsible for this Windows Error:

  • Corrupted system files
  • Missing Windows Recovery Environment (WinRE)
  • Failed or incomplete Windows updates
  • Disabled system services
  • Incorrect reset configuration

Recommended Windows Error Repair Tool –  Outbyte PC Repair

Outbyte PC Repair Tool is capable of performing full system scans that ferret out the vulnerabilities that might be triggering the ‘Windows 10 Won’t Rest Error’. For instance, the PC repair tool will check and determine whether certain services like Smart Card, Windows Remote Registry, and Remote Desktop configuration need to be started or stopped.

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Quick Fixes to Try First

Rather than exploring any of the advanced solutions, the below tricks can help fix hidden locks from software and solve basic hardware issues that would help to fix There Was a Problem Resetting Your PC quickly.

  • Restart Your Computer: While this method seems too simple to be true, a reboot actually removes any cache files, frees up running processes, and unlocks system memory addresses. If there was a partially completed Windows update or application installation in the background previously, a reboot is going to finish the job and unlock access to your main hard disk.
  • Free Up Disk Space: Windows Reset function works similar to that of an operating system installer; hence, it needs a large chunk of local storage space for caching images and installing files.
  • Warning Regarding Storage Space: Make sure that there is a minimum of 15GB of storage space available on your C: partition. In case the storage drive is fully occupied, the reset operation will fail by itself and undo any previous action to avoid a system crash.
  • Disconnect External Devices: Occasionally, the machine may become unsure which drive stores the operating system files while recovering from initialization. External storage devices, SD card, printer, or USB expanders may confuse the mapping of the hardware path. Disconnect any non-essential hardware device, leaving only mouse, keyboard, and monitor attached, before proceeding with the resetting procedure.

How to Fix There Was a Problem Resetting Your PC : 7 Ways To Fix

Basically, there are 7 effective ways to fix “There Was a Problem Resetting Your PC” error in Windows 10 and 11. I have explained these methods step by step with screenshots in the following section.

Method 1: Using Advanced Startup Options

#1) Open settings and click on “Update & security,” as shown in the image below.

Windows settings

#2) Now, click on “Recovery” and then on “Restart now” under the Advanced startup option, as shown in the image below.

Restart now

#3) The system will restart. Now, click on “Advanced Options” as shown in the image below.

Advanced options

#4) Click on “Command Prompt”.

Command Prompt

The Command Prompt will open. Type the command mentioned below:

cd% windir% \ system32 \ config
ren system system.001
ren software software.001

Note: Type each line of command after pressing Enter. These commands make changes in system files, so be extra sure and careful while using them.

Method 2: Using Command Prompt

The Command Prompt provides the user with admin access and allows them to make changes in the system files. By using a set of commands on Command Prompt, you can easily reset the system and fix this error.

Follow the steps listed below to fix Windows 10 won’t reset error:

#1) Search for “Command Prompt” in the search bar. Make a right-click on the option and click on “Run as Administrator,” as shown in the image below.

Run as Administrator

#2) Type “dism /online /cleanup-image /restorehealth” and press Enter.

restorehealth

The Image Servicing and Management tool will be activated, and the system will get reset to the previous working image.

Method 3: Perform System Restore

The System Restore is an efficient method that allows users to turn back the system to its older image or the earlier settings saved on the system. First, you need to create a restore point, and then you can restore the system image by following the steps mentioned in the link below to fix the ‘problem resetting your PC’ error.

Suggested Reading=> How to perform System Restore

Method 4: Fresh Install Windows

Another efficient method to fix this error is by installing the latest version of Windows on the system. Installing the latest version of Windows will allow you to fix all the bugs that the system was facing earlier. Download the latest version of Windows and install it using a bootable USB and it might fix Windows 10 there was a problem resetting your PC.

Method 5: Run System File Scan

The System File Scan is a feature provided by Windows which allows its users to run a complete system check and fix any errors if found on the system files. Follow the steps mentioned here to run a System File Scan.

Method 6: Disable ReAgent.exe

The ReAgent.exe is a Microsoft Recovery Agent which facilitates the recovery of the system and allows resetting the PC. By disabling and then enabling ReAgent.exe you can easily fix there was a problem by resetting your PC error.

Further Reading => How to Fix Windows Update Not Installing

#1) Type “Command Prompt” in the search bar, make a right-click on the command prompt. Click on “Run as Administrator” as shown in the image below.

Click on “Run as Administrator

#2) Type “reagent /disable” as shown in the image below.

reagent disable

#3) Now type “reagents /enable” as shown in the image below.

reagents enable

By following the steps mentioned above, you can first disable ReAgentc.exe and then enable it to invoke its functionality if there was a problem resetting your PC.

Method 7: Run Startup Repair

Windows provides its users with a feature that allows them to repair the startup files and fix errors on the system.

Follow the steps mentioned below to run startup repair on your PC:

Note: Restart your PC by clicking on Power> Restart while pressing the shift key.

#1) Your system will restart, and a screen will appear as shown in the image below. Click on “Troubleshoot.”

click on Troubleshoot

#2) This will lead you to another screen. Now click on “Advanced Options” as shown in the image below.

Advanced Options

#3) Click on “Startup Repair”.

Startup Repair

Now your system will start looking for the fixes and repairs and will start making changes. When the process is completed, the system will restart.

What to Do If Reset This PC Still Fails

If the native tools cannot be used, then chances are that your recovery partition may be damaged as well, and you will have to perform a refresh or reinstall the OS using new binaries from Microsoft.

Repair Install (In-Place Upgrade) :

With an In-Place Upgrade, you will be able to refresh your computer by replacing your corrupted Windows files without damaging anything else, like personal data and apps.

  • Download the latest version of Windows or the Windows installation assistant from Microsoft’s site.
  • Mount the ISO image and run setup.exe.
  • Choose the option to Keep personal files and apps and click on Install to fix the broken system folder.

Clean Install Windows From USB If your computer is highly corrupted and fails to start at all, then a complete Windows installation from USB will help you fix the issue.  

Common Reset Error Codes and Solutions

While attempting a factory reset, Windows will present a unique alphanumeric error code or warning message. Knowing what these tags mean helps you quickly address the problem that affects the system.

Error Code 0xc000000f (Boot Configuration Data Missing)

  • This implies that there’s an issue with the Boot Configuration Data (BCD) registry file, including the missing path details for the system to locate the right recovery setup.
  • How to Fix It: Boot up your computer using a USB installation disk of Windows and follow these steps in Command Prompt:

bootrec /fixmbr

bootrec /fixboot

bootrec /rebuildbcd

Error Code 0x80070057 (Storage Parameter Incorrect)

This is a file system error or storage hardware failure. This issue may occur when there are bad sectors detected on your hard drive by the reset tool, mismatch of the storage controller driver, or damage to the structure of the storage partition.

•          How to Fix: Perform a disk check to detect and fix bad hardware storage sectors. Using Command Prompt (Run as administrator):

chkdsk C: /f /r

Recovery Environment Missing (Could Not Find Environment)

The diagnostic message indicates that the Windows system does not have access to the local Winre.wim image needed for a factory reset operation. The link that ties the operating system with the recovery environment is totally disconnected.

•          How to Fix It: You need to guide the Windows system to access the right configuration map. To do so, use Command Prompt as Administrator and execute these two commands:

reagentc /disable

reagentc /enable

If the error persists, use the Cloud Download option during the reset selection menu to pull a fresh recovery image directly from Microsoft’s cloud servers.

How to Prevent Future Reset Errors

Some simple steps to take will guarantee that your Windows RE environment stays operational when you are ready to perform an upgrade.

Keep Your Recovery Partition Intact

The Windows operating system always allocates one specific partition where it saves its backup factory copy.

  • Dont Merge Partitions: Never use external partitioning programs to alter or delete unallocated space.
  • Prevent Loss of Recovery Sectors: Always avoid forcefully deleting system-recovery partitions during system cleanup.

Create a Dedicated USB Recovery Drive

The use of an external recovery drive offers you a boot tool should there be any failure on your internal hard drive, whether physical/mechanical or file system failure.

  • Plug in an empty USB thumb drive (at least 16 GB).
  • Locate Create a recovery drive in the taskbar and run the application.
  • Tick off Back up system files to the recovery drive and then select Next
  • Follow the instructions for burning the recovery files to the USB device.

    Run Regular System Health Checks

    Proactive identification of file degradation avoids any fracturing of windows elements over time.

    • SFC Scans: Regularly perform the scan using the sfc /scannow command in an elevated Command Prompt window.
    • System Monitoring: Review the device performance and health dashboard through Windows Security.

    Fix Windows Recovery Environment (WinRE)

    In case a reset process is unsuccessful, the problem is caused in most cases by malfunction in the separate pipeline for resetting known as Windows Recovery Environment (WinRE). Solving this core problem can solve your issue with resets.

    What Is WinRE?

    The Windows Recovery Environment (WinRE) represents a small-scale OS that resides in a hidden partition on your computer. This environment runs separately from your main computer interface and includes all the necessary diagnostic tools for troubleshooting or performing full factory resets.

    How WinRE Causes Reset Errors

    If the primary OS lose track of WinRE or should the recovery image file (winre.wim) become corrupt or delete, Windows won’t be able to reach the factory deployment source files. As a result, the system will stop working immediately and you’ll receive an error prompt stating “No changes were made.”

    Rebuild WinRE Using ReAgentC Commands

    1. Open Administrator Command Prompt:

    In the Windows search bar, type in “cmd.” Then, right click on Command Prompt and select “Run as administrator”.

    2. Check current WinRE status:

    se the following command and hit enter to determine whether your recovery partition works:

    reagentc /info

    Important: If the “Windows RE status” indicates “Disabled,” you must enable it.

    3. Reset the recovery mapping:

    You can unregister the current (broken) WinRE link by using the following command:

    reagentc /disable

    4. Force re-enable the environment:

    The next step is to ask the system to examine your hard drive and create a new configuration file using the following command:

    reagentc /enable

    After seeing the “Operation successful” message on your screen, simply reboot your machine and launch the factory reset tool again.

    Frequently Asked Questions

    1. Will resetting PC fix driver issues?

    Resetting PC refers to returning the system to the same state or version when it was first purchased, along with all default settings applied to the system. By resetting the PC, the system will reinstall drivers again, which might fix the driver issues.

    2. Why does my computer reset itself?

    There are various reasons which can be responsible for computer resetting itself, and some of them are listed below:
    – Hardware failure
    – Software failure
    – RAM
    – Graphics card
    – External devices
    – Virus or infected files

    3. Will resetting the PC remove the virus?

    Yes, by resetting the PC, you can clear all the data stored on the hard drive, which refers to cleaning all the files along with the infected files.

    4. Will I lose Windows 10 if I factory restore?

    No, the factory restore just means that the files on the system will be erased, and the system will install itself afresh with no files from the earlier version.
    Further Reading => Does a Factory Reset Delete Everything – Complete Guide

    5. How do I restore the PC to factory settings?

    You can easily restore the PC to its factory or default settings and configurations following the steps mentioned below:
    1. Open Settings.
    2. Click on Update & security.
    3. Click on Recovery > Restart now.
    This will keep your data intact but will reset the system configurations to the default mode.

    6. Can I reinstall Windows 10 for free?

    Microsoft allows its users to use Windows 10 free of cost, but it poses some restrictions in the settings, and it also does not allow the users to make changes in the configurations. Whereas if a user has a product key, then he/she can first download Windows for free and then enter the product key to use all the features and functionality without restrictions.

    7. What do you do when your computer doesn’t reset?

    There are various methods and fixes which you can apply if you are unable to reset the computer.
    Some of them are listed below:
    Run System File Checker Scan: The system file checker scan is an efficient method to locate any errors on the system and hence fix them, so you should run the SFC scan first.
    Recover from a Backup Drive: You must create the backup of the data on the system and reset the system or reinstall Windows and backup the data.
    Check Recovery Partitions: There is a possibility that partitions might have got corrupted, which does not allow the user to reset the system, so you must try to recover partitions.
    Scan System for Malware: Perform a system scan that might locate any infected files or malware on the system causing this error.

    Why does “There Was a Problem Resetting Your PC” appear in Recovery Mode?

    “This was encountered in the recovery mode, due to damage caused to Windows RE environment, system files or the entire recovery partition. Another possible reason could be that the required Windows files cannot be accessed by the resetting tool.”

    How do I fix “There Was a Problem Resetting Your PC” on Windows 10 and 11?

    Fixes for Windows 10 and 11 include:
    1.         Startup Repair from Advanced Boot Options menu.
    2.         System file checking through SFC/Scannow and DISM command.
    3.         Checking for Enabled status of WinRE.
    4.         Opt for Cloud Download rather than Local Reinstall.
    5.         Failing which, carry out in-place upgrade through Windows Installation Media.

    Can I reset my PC without losing personal files?

    Yes. There is a “Keep My Files” function within Windows that deletes the installed applications and settings but keeps your personal files. But if the resetting process is giving you problems, better back up first.

    What should I do if Reset This PC keeps failing?

    When the process of Reset This PC fails, try the following fixes in sequence:
    1. Scan using SFC and DISM.
    2. Start using Startup Repair.
    3. Activate or fix WinRE.
    4. Try using Cloud Download.
    5. Perform an in-place repair upgrade.
    6. Go for clean installation of Windows in case of all other failures.

    Conclusion

    “There Was a Problem Resetting Your PC” is one of the most common errors that users face while resetting their system. The error also has numerous variations that also need to be fixed to make the system much more efficient while working on it.

    In this article, we have discussed the ways to fix there was problem resetting your PC no changes were made error. We have also discussed the ways to fix the variations of this error in the article.

    Further reading =>> Methods to fix Message plus app not working

    Research Process

    • This guide is based on reviewing Microsoft’s official resources, hands-on testing on Windows systems, and real-world troubleshooting to ensure the fixes are practical and reliable.
    • Total Time Taken to draft and publish this article: 35 Hours (Approx)

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    1. I have a computer that my friend gave me but he can’t remember his password. We been trying for 3 months now. How do I open the computer?

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