13 Best Facility Management Software [2024 Reviewed]

Review and Assess the Top Facility Management Services to choose the best Facility Management Software to improve your facility maintenance and work orders to run business smoothly:

Facility management software encompasses many aspects and features, including asset tracking and management, maintenance management, preventative maintenance and management, work order management, personnel management, inventory management, and reporting and analytics, to facilitate data-driven decisions.

The software plays a role in managing space allocations, fleets, inventory, bookings, rentals, equipment and asset life cycles, and even asset/equipment energy consumption.

With the software, users can fully track and manage their assets and equipment regardless of location. This enables optimizing asset utilization, planning, e.g. maintenance and usage, scheduling, and even tracking the status.

Facility Management Services – Top Trending

The software is used to increase the efficiency of assets, prevent downtime for facilities and assets, prioritize maintenance tasks, assign maintenance tasks, and plan for replacement.

Through work order management, organizations can create maintenance tasks (e.g. raising work order requests such as repair requests that can be raised by any worker), assign or forward technicians to them, track progress and completion of maintenance tasks, reduce related delays, and optimize maintenance tasks.

The personnel management feature is used to manage the workforce for efficiency and productivity. Inventory management helps reduce costs of excessive inventories and track parts and materials supply.

How do we select the reviewed facility management software?

We considered actual usage and application data, as well as user reviews and other information from the company when reviewing the facility management services. We compare crucially the companies in question to generate our suggestions.

List of the Best Facility Management Software

Refer to this list of remarkable software for your selection:

1. Samsara
2. GoMotive
3. Katana
4. FMX
5. eMaint CMMS Software
6. ToolSense
7. UpKeep
8. MaintainX
9. ML Work Orders
10. ARC Facilities
11. Hippo CMMS
12. ABM
13. Sodexo
14. Cushman & Wakefield
15. CBRE

Comparison Table of Top Facility Management Companies

Detailed reviews:

#1) Samsara

Best for public, municipal, and federal fleets.

Samsara cloud-based mobile app for small to large enterprises is used for digitizing the public, municipal, and federal fleets and operations management. Along with real-time business visibility across facilities, it provides AI safety programs, workflow automation, and integration services.

Founded In: 2015
No. of Employees: 1,001-5,000
Services Offered: connected operations, fleet, and facility tracking technologies.
Clients: E3 OMI, Aegion, City and County of Denver, XPO, Rasmussen Group, Nutrien Ag, DHL, Globe Logistics, Certaru, etc.
Revenue: $848 million

Features:

• Telematics – real-time GPS tracking for vehicles, trailers, and equipment. Also includes sensors for monitoring loads and sending alerts. Also includes routing and dispatch management tools for real-time routes and stops analyzing, planning, and performance evaluation.
• Real-time dispatching for assigning work orders.
• Custom reporting for instance, over the trip. Data on facilities, equipment, and drivers.
• Fleet maintenance tools for real-time diagnostics. Includes tools for fuel management, streamlining maintenance workflows, performing inspections, customizing maintenance alerts, etc.
• Real-time updates and information for instance about schedules, new work orders, customer requests, etc.
• Analytics – for instance distance traveled, vehicle usage, etc. Driver management analysis included.

Pros:

• Video-based fleet safety program.
• Advanced edge computing analysis of live scenes to detect objects in real-time for instance on the road during fleet operations.
• Automate over 30 reports to track efficiency, safety, compliance, maintenance, asset utilization, etc. Also features vehicle automatic diagnosis reports.

Cons:

• Pricey and has no installation support.

Pricing: Average of $27 – USD 33 per user, per month.

#2) GoMotive

Best for AI-Based Fleet Management Applications.

With GoMotive, you get a comprehensive suite of solutions and hardware that together work to streamline fleet management operations. The apps are powered by an intelligent AI that leverages machine learning models to automate several key tasks related to fleet management. This includes ensuring driver safety, live GPS tracking, ELD compliance, and more.

Founded In: 2013
No of Employees: 1001-5000
Services Offered: Fleet Management, Fleet Maintenance, Compliance Assurance, Tracking and Telematics, Driver Safety.
Clients: Landstar, Komatsu, KONE, Western Express, Vestis.
Revenue: $150 Million

Features:

• AI-powered fleet and driver safety solutions to prevent accidents and avoid costly litigations. 
• Automated compliance management with seamless monitoring of CSA scores and HOA insights. 
• Real-time visibility with tracking and telematics. 
• Reduce fleet expenses and cut losses by integrating the fleet software with spend management data. 
• Optimize routes and keep customers informed regularly. 
• Manage maintenance schedules and simplify fleet inspections. 

Pros:

• Use of intuitive AI
• Excellent live tracking capabilities. 
• Mobile app

Cons:

• The documentation can be tough to navigate through. 

Price: Contact for pricing.

#3) Katana

Best for: Wholesalers, manufacturers, retailers, and distributors.

With Katana, you get cloud-based software that can help you get a live view of your inventory, regardless of where it is located. From raw materials to finished goods, the software can be used to monitor stock levels across multiple facilities. The software lets you set up reorder points, which in turn help in maintaining optimal availability of stock.

Katana especially shines at various aspects closely associated with the streamlined management of warehouses. For instance, you can use the software to scan barcodes in a bid to accurately count stock. The software also helps you track batches and serial numbers to avoid oversight and manage expired items. 

With its real-time inventory and warehouse management capabilities, the software can help companies know exactly where an item is when needed.

Founded In: 2017
No of Employees: 101-250
Services Offered: Inventory management, purchase and sales order management, warehouse management, cloud accounting.

Clients: Wabanaki Maple, Peace Collective, Delta Development Team, Kron Technologies
Revenue: $8.2 million.

Features:

• Get real-time insights into inventory across multiple locations. 
• Optimize warehouse workflows
• End-to-end material traceability. 
• Inventory planning and forecasting. 
• Sync inventory data with accounting. 

Pros:

• Easy to set-up
• Seamless integrations with third-party apps. 
• Good support and documentation. 
• Real-time data-driven insights. 

Cons:

• Can be expensive for some users. 

Price: Katana offers the following subscription plans:

• Starter: $179/month
• Standard: $359/month
• Professional: $799/month
• Professional Plus: $1799/month

A free demo is available upon request. All plans are billed annually

#4) FMX

Best for school districts, universities, colleges, and government-owned and municipality facilities.

FMX cloud and web-based software are used for asset, fleet, facility, scheduling, and maintenance management. All assets and facilities, including spare parts, can be tracked and monitored for status, performance/efficiency, repairs and maintenance, efficient scheduling, and streamlining with other assets/resources.

The software automates repetitive tasks and connects departments to simplify communication and task management. From a single dashboard and on mobile devices, users can create and manage work orders, assign and monitor work order requests, and track costs and time spent on individual orders.

They can schedule maintenance tasks, assign maintenance work, and send reminders when maintenance tasks are due. It can be used to plan workforce and other resources.

Users can keep track of their fleets and their schedules. It mainly focuses on K-12 districts, colleges, universities, and government-owned buildings and municipalities.

Features of their facility management services:

• Event Scheduling: Users can create event schedules and streamline scheduling tasks.
• Cost-effective management helps to save money related to aging, failures, improper schedules, and resource planning.
• Inventory supply management. Work orders and PM tasks can be linked with inventory.
• Booking, rental, and reservation tracking and scheduling.
• Reporting and Analytics: Use analytics to identify trends, plan, and make other data-driven decisions.
• Workflows and job management.

Pros:

• Customization: Fields in different categories allow for customizing and this facilitates efficient organization of work.
• Integration with Building Automation (BAS) Software.

Cons:

• Obvious limitations of cloud-based software such as no offline usage.

Pricing: From $125 and based on quotes. Free trial available.

#5) eMaint CMMS Software

Best for mid-market to enterprise companies in the manufacturing sector.

eMaint is used in the management of all types of facilities, assets, and equipment. Not only does it make it possible to store information about these easily, but it also facilitates the scheduling of maintenance tasks for any of them, for instance, based on usage and time intervals.

Work orders can be created and managed, as well as annotated with documents such as manuals. The work orders management feature in the software enables tracking and managing when and where tasks are to be completed, tracks who has created and authorized tasks, and makes it possible to assign tasks to personnel.

Indicating and tracking the necessary tools and parts is also helpful for a specific task. Users can overlay images on rooms or equipment with interactive plans. Other information, such as contacts, can be added to the images as reference points.

Features:

• Predictive and preventative maintenance.
• Building management system data integration.
• Multi-site capabilities.
• Customizable inventory management reports that capture work order history information and performance metrics and track costs. This helps in budgeting and forecasting.
• Safety and compliance management. Track safety procedures and maintain records of safety inspections. Records and documentation are also kept for auditing.
• Mobile app

Pros:

• Integration with BAS, accounting software, SCADA, and ERPs.
• Customizable KPIs and workflows.
• Scan barcodes right from the mobile app.
• Sensor support, including proprietary sensors.
• Offline mode.

Cons:

• May appear complex to small companies with simpler needs.
• Expensive

Pricing: $69/user/month.

#6) ToolSense

Best for teams handling operations, maintenance, and repairs for many equipment and facilities.

ToolSense combines asset management, maintenance management, work order management, and inventory management in a single software package. Workers can issue work orders (e.g. repair requests) that are directed to specific employees immediately.

They can track the completion of the orders, and work order histories, and use analytics to make data-driven decisions. The software also enables the integration of suppliers into the same platform, hence easing communication and collaboration with such.

In terms of facility management, it handles location, warranty, and maintenance timelines.

Features:

• IoT and sensor support for interconnecting devices and machines. For instance, for connecting fleet, assets, and hardware. Also provides GPS route tracking for vehicle management.
• QR code and QR code scanning system for machine identification. For instance, users will just need to scan machine code using a smartphone to report failure. QR code is assigned to each machine and equipment to track locations, track runtimes, and issue work orders into the asset management system.
• Analytics e.g. work orders per week and average work orders per month.
• Employee and department collaboration with communication and scheduling.
• Reservations, inventory, reorder, manufacturing inventory, retail inventory, job, disposal, dispatch, contract/license, calibration, supplier, vendor, user, and technician management.

Pros:

• Integration with accounting, CRM, EPM, and third-party IoT systems. API is also provided.
• Easy issue reporting via QR code and RFID tag scanning. IoT enables easy and modern connections between machines and devices.

Cons:

• Low customization potential. For instance, customization of workflows on mobile apps.

Pricing: 30-day trial available.

#7) UpKeep

Best for mobile-fast-only facility management.

UpKeep is mobile-fast meaning it enables users to create, issue, and approve work orders on their smartphones, via web app, email, or on a desktop. It incorporates push notifications on mobile for technicians who need to attend to work orders, or for pending facility maintenance and repair tasks.

Requesters also get notified when the status of the request changes. Managers can mark priority levels for repairs. It also automates workflows, for instance, enabling to assign work orders to technicians based on location or asset types, reordering parts when a certain threshold value is reached, etc.

It also features a DataHub through which users can integrate data from their asset maintenance solutions, like CMMS and ERPs, or capture real-time sensor data from PLCs. They can transform it into a common standard and then customize it the way they want.

This, for instance, enables tracking of asset health using a health score, measuring asset risk, etc. The standardized data can be loaded to other systems, such as storage, advanced analytics, and audit.

Features:

• Reports and data visualizations. Track metrics, such as number of work orders completed, etc.
• Documentation of inspections. Create inspection tasks and add them to work orders or checklists. Use building maintenance software to record meter readings, temperature, etc. Reliable data collected through the user’s smartphone can help plan for PM schedules.
• Work order management, preventative maintenance, asset management, parts, and inventory are all important components.
• UpKeep Edge for remotely monitoring assets using sensors and IoT for purposes of maintenance. It uses sensors such as temperature, vibration, etc to monitor facilities and implement alerts.
• Analytics. Users can also generate reports e.g. work order history reports.

Pros:

• Integration and centralization of data with SAP, Oracle, Netsuite, and 20 other ERPs. The standardized data can then be sent out to 10+ BI solutions integrated into UpKeep e.g. Microsoft Dynamics, Looker, Tableau, etc. It integrates with 500+ other platforms.
• Modern ways of tracking and monitoring resources and facilities.
• The use of photos and videos to enrich work orders helps users explain problems better e.g. in maintenance works.
• Highly customizable based on needs.

Cons:

• Cost on the higher end for small businesses/companies.
• Issues reported with administrative and user permission access. For instance, tasks created by a user can be visible to all others.

Pricing: Starting at $20/month for Lite, $45 for Starter, $75 for Professional, and custom pricing for Business+. 30-day free trial available.

#8) MaintainX

Best for asset management, connected worker program, in addition to facility management solutions.

MaintainX allows technicians to create work orders enriched with photos and comments about what needs to be repaired and maintained. It features searchable work order history and audit trails. Besides, employees can use pre-filled templates to create work orders easily and quickly.

In addition to creating work orders, users can manage them with dynamic SOPs that change based on user input. Users can add an asset to track based on location, description, serial number, year, teams in charge, QR/bar code, asset types, vendors, and parent assets.

Features:

• IoT sensor integrations for monitoring and tracking assets and equipment.
• Connect with other like-minded users through the MaintainX Community to learn, share, and get or give inspiration.
• Analytics. Reports can be exported to PDFs and CSVs. Reports examples include created vs. completed, reactive vs. repeatable, status, and priority.
• Work order management, scheduling preventative maintenance, tracking inventory, and monitoring assets.
• Improve communication and collaboration among teams through messaging and creation, assigning, management, and tracking of tasks on a single platform.

Pros:

• Integrations with ERPs, IoT sensors in the Premium plan, BI platforms, and more.
• Affordable for beginner users from $0.
• Live chat support alongside other methods of support.

Cons:

• Inconsistency in features across different pricing plans.

Pricing: $0/user/month. Essential $16/user/month. Premium is $49/user/month. Custom pricing for Enterprise plan.

#9) ML Work Orders

Best for K-12 school districts.

ML Work Orders, which is best customized for k-12 facility space, features asset management, inventory management, preventative maintenance management, planning, and scheduling. It also includes labor and expense tracking features and enables users to centralize data relating to all maintenance works.

Maintenance staff can see maintenance requests and schedule high-priority work orders first. They can also easily track time management per work order. Besides assigning work orders to people, the latter can also update the status of work orders easily using emails.

The custom routing paths feature enables customization of approval paths based on or according to work order, type, and/or specific facility. This reduces processing and completion times for work orders.

Features:

• QR code generator for asset tracking. Also store all information about an asset, including cost, vendor information, and serial numbers. Related files can also be uploaded to an asset.
• Automated alerts when inventory levels go low, for inventory management.
• Track all costs related to asset maintenance and management. You can also generate reports for expenses, labor hours on each work order, and budget codes. Also, track total expenses, for instance, spent on each asset management.
• An API is used to push and pull data from other software programs.
• Use Capital Plans to compare and optimize funding scenarios, use ML Projects to manage construction projects, use ML Drawings to edit and customize floor plans, and use ML Binders to store and organize district facility drawings.

Pros:

• Integration with athletic league scheduling applications based on the user’s district geographic location. They include Snap Manage, Activate, BigTeams, DragonFly Max, Eventlink, ArbiterSports, etc.
• Professional services include performing technology planning surveys and consultancy, as well as conducting facility asset surveys and related consultancy.
• Many users rate it as easy to use.

Cons:

• Each work order receives more than one email confirmation.

Pricing: Contact the company for quotes.

#10) ARC Facilities

Best for getting ready with facility management documents off and on-site.

ARC Facilities software solution is for construction experts facility managers and their employees who do not want to spend hours in search of documents such as drawings, construction documentation, O&M information, and emergency and safety information.

The software can also link to BMS solutions to access plans, closeouts, and maintenance records, among other building information, such as those that help perform maintenance tasks. The facility management service has this add-on plus asset management and maintenance scheduling capabilities.

Features:

• Space and occupational management, asset tracking, preventative management automation, project management tools for planning and executing, monitoring projects, and building information modeling to enhance stakeholder collaborations.
• Map out asset locations on the app. Also, get a list view of your facility’s as-built drawings. You can use a color-coded map view to layer renovation documents on your floor plans.
• View details and information about an asset/equipment, such as make and model. QR code-based equipment and asset scanning. Scanning can access O&M information for the equipment. Allows to manage and repair them on the go.
• Share data with team members and emergency responders. Access shut-offs, emergency equipment, contact lists, and other information that you can share with emergency responders.
• Access emergency evacuation routes during emergencies.

Pros:

• Email integration. In addition to other external integrations such as with AutoCAD, Autodesk Revit, and PDF editing tools. Also features an API. Also supports third-party plugins and add-ons.
• Comprehensive features and industry-specific solutions/features, such as those catering to healthcare and education industries.

Cons:

• Limited pre-defined templates.

Pricing: Contact the company for quotes.

#11) Hippo CMMS

Best for automated inventory control and tracking.

Like most CMMS, Hippo features automated inventory control and tracking. The software sends alerts when inventory hits critical levels.

It also implements templates to capture critical data and maintenance knowledge so that when a staff retires or leaves, the company still retains the knowledge. Templates can be used alongside work orders and contain all the information the techs need to close out the work orders quickly.

Features:

• Facility tracking, facility management and repair work orders, preventative maintenance and inspection scheduling, inventory management, facility vendor management, etc.
• Central database and easy-to-read dashboards that allow anyone to see their role in completing a work order or task.
• Analytics and reporting. This facilitates data-driven decisions.

Pros:

• The software provides user analytics that help in CRM.
• Easy work order creation via templates that also reserve knowledge and skills.

Cons:

• Integration is a challenge when linking to third-party software.

Pricing: Contact the company for quotes. Depends on the service type and features.

#12) ABM

Best for building and related engineering and maintenance services.

ABM is not per se a CMMS but provides a variety of services among them integrated facility management and building maintenance and engineering services related to infrastructure maintenance, repairs, and upkeep.

The maintenance and engineering services are streamlined with the company’s facility occupational safety, operational, efficiency, and other expectations.

The company is also involved in health building risk assessment for facilities, technical training, management expertise, self-performed specialized services such as restoring HVACs and electrical and lighting maintenance, and janitorial services such as cleaning, packing, and transport facility management.

Features:

• Infrastructure consulting services including commissioning, retro-commissioning, on-site engineering and operations, expert assessments, maintenance procedural improvements, and upgrades to integrated building systems.
• Off-street and on-street parking facilities management.
• Manual preventative maintenance, including repairs and cleaning of facilities.

Pros:

• Energy savings programs.
• Assistance in funding infrastructure projects including PACE, capital lease financing, energy-as-a-service, and other financing structures.
• Responsible supplier program, sustainability, and environmental sustainability programs, etc.

Cons:

• No details on pricing.

Pricing: Contact the company for any quotes. Depends on service.

#13) Sodexo

Best for a one-stop shop for all facility management-related services.

Sodexo provides integrated facility management services including janitorial services, HVAC services, building and general maintenance services, one-stop technical services, building work, asset management, property management, space management, energy management, and project management.

It also provides front-of-house services that include call centers, visitors, meeting room management, helpdesks, and car park management. The maintenance services are digitized through smart technological applications and IoT and sensor technologies.

Other services include on-site security management services, grounds maintenance, document management, waste management, laundry, transportation, health and fitness, and conference center management.

Founded In: 1966.
No. of Employees: 430,000.
Services Offered: catering and facilities management services.
Clients: Ohio personal and detergents manufacturing agency, a New Orleans offshore hotel, etc.
Revenue: $27.5 billion

Features:

• Businesses can monitor and manage assets, including infrastructure, production, communications, transportation, and buildings from the IBM Maximo. Technicians also used this to access and complete work orders.
• Operates a command center per country for service request administration, first-level fault identification, work order administration, automated services, reporting on subcontractor management, etc.
• Wando dashboards empower users with information related to the services provided. Users can provide feedback, etc. D635 web-based system can also access services.
• Cashless POS for maintaining documentation for every transaction.
• Businesses can use Pluxee to track and reduce travel and mobility expenses.

Pros:

• Expert risk assessments on facilities.
• Data provision
• A one–stop shop for most services related to repairs and maintenance of different facilities.

Cons:

• No clear distinction on what facility management services are included in which pricing plans or service modules.

Pricing: Contact the company for quotes. Depends on the service desired.

#14) Cushman & Wakefield

Best for occupancy, construction project management, and janitorial service management.

Cushman & Wakefield in Ramapuram provides facility management services including property management and maintenance (both preventative and predictive), productive maintenance, janitorial services, cleaning and maintenance of controlled environments, and landscaping.

It also provides project management services that include design, construction, occupancy planning, and sustainability.

Features:

• Asset management, including agency leasing, capital markets, and project development services.
• Supplier management programs. Includes customer access to suppliers.
• Workplace consultancy services to optimize and improve workplaces.
• Sustainability services include strategy, ESG compliance programs, climate risk management, impact assessment and reporting, etc.
• Advisory services, e.g. supply chain and logistics advisory services, capital markets advisory services, etc.
• Data-based approach to providing and managing services to clients. For instance, they employ GIS and AI technologies for provisioning proprietary data.

Pros:

• Support, such as marketing, accounting, financing, etc through professional support services. Advisory services also include capital markets investment advisory; equity, debt, structured finance advisory, and investment sales advisory.
• Provides a comprehensive solution for all facility management needs.
• Runs several ESG, ethics, and sustainability programs.

Cons:

• A mixture of services means customers in search of facility management services may have difficulty knowing what modules are included.

Pricing: Contact the company for quotes. Pricing depends on service.

#15) CBRE

Best for building, occupancy, and real estate property management.

CBRE provides a technology-led retail and multi-site facility management service model that helps clients access the data they need to manage their expenses and optimize performance and processes. The company’s line of services includes property management, interior and exterior maintenance services, and capital projects management.

Part of facility management services include those helping clients with site selection, workplace solutions to help clients build and retain talent, risk-mitigating transactional services, lease administration services, portfolio strategies, occupancy management, and office planning and related space management solutions.

Features:

• Fund and property accounting, integrated facilities management, landlord leasing, and occupancy management.
• Design and build services including related cost advisories, project management, supply chain sourcing, move and decommission, and construction risk management services.
• Investment advisory throughout the entire investment lifecycle. Provides advisory for property sales, debt & structured finance, and real estate investment banking solutions. Also provides strategic investment consulting.
• Forecasting and analytics. For instance, provides proprietary data on real estate performance and economic markets.
• Sustainability strategy, planning, and reporting solutions to help clients achieve net zero emissions, decarbonize, etc.
• Property listing.

Pros:

• Dedicated account management teams that also provide support to clients.
• Actionable analytics powered by 15 years of industry data points.
• Extensive supply chain network comprising CBRE technicians, 25,000+ service providers, and 50+ CBRE supply chain professionals. Customers can count on the company for customizable service delivery.

Cons:

• No information on which services fall in which service modules or whether services are available in different modules.

Pricing: Contact the company for quotes. Pricing depends on which services.

Frequently Asked Questions

Conclusion

This tutorial discusses facility management software. We analyzed 13 companies as among those leading in the sector. Facility management cuts across other multiple sectors, including asset management, inventory management, and connected work programs and most facility management services will have these aspects. The main difference is how they achieve those ends.

While pricing is crucial in determining the best facility management software, we found other important factors being inclusion and integration of the latest technology, real-time monitoring of assets and operations, mobile access, and inclusion of related services such as advisory as add-ons.

FMX is suggested as the best solution and although the solution is targeted to school districts, universities, colleges, and government-owned and municipality facilities, it is well applicable to any company especially large-size companies given the expanse of its features.

There are a lot more users of the software who can benefit by using FMX related to facility management features, including event management, workflow automation, and job management.

Research Process:

• Total Software Initially Listed for Review: 30
• Actual Facility Management Services Reviewed: 13
• Time Spent in Review: 2 days