Top 10 Mobile & Web App Maintenance & Support Services 2024

Looking for application development and maintenance companies? Compare the list of top-rated providers of Mobile & Web App Maintenance & Support Services:

Not all mobile & web apps are created equal. Software and app development companies follow different update patterns and provide different mobile & web app maintenance & support services. Similarly, each app requires a different update type based on its current state. A common way to see this is through an app’s version number.

For example, 3.1.2 could mean 3 major versions, 1 minor version, and 2 revisions. However, this is not always the case with all app versions.

That said, app updates will always have either major updates (huge tweaks), minor updates (small feature improvements), or revisions (performance enhancements).

App maintenance is an ongoing process and helps to keep the app in good health, compatible with new devices and operating systems, and keep up with the competition.

Depending on an app’s usage, maintenance service can be preventive (to follow new trends), adaptive (for compatibility), corrective (to fix residual errors), or emergency (to fix bugs).

App Maintenance Services

Since the process of finding application development and maintenance companies can be time-consuming, we’ve curated a list of top-rated mobile & web app maintenance & support services providers to speed up your search.

We’ve included everything you need to know, such as the top maintenance services they provide, the top technologies they use, pros and cons, and our verdict. Also, we have put together a comparison table highlighting our top picks for your quick perusal.

Who is this article for?

This article is for app owners, companies, and organizations that have mobile or web apps for their businesses and are looking for mobile and web app maintenance and support services. This article covers all aspects of app maintenance you need to know to guarantee user satisfaction and business success.

Benefits Application Support Services

Apps can better meet user demands when they receive frequent updates. Maintenance’s main objectives are to reduce costs, enhance quality, ensure compliance, and promote agility.

The following are the benefits:

• Improve User Experience: If users are not happy with your app, they’ll look for an alternative. Regular maintenance ensures that you care for your users and help meet their expectations.
• Resolve Technical Issues: A quick update to fix any issues reported by users will prevent uninstalls and make everyone happy. Don’t lose customers because of common problems such as downtime or bugs.
• Enhance Security: Your users must feel safe when using your application. Security updates help prevent hackers and malicious bots from attacking your app and causing cyber threats to your users.
• New Operating System: iOS and Android always upgrade their versions to close security weaknesses and enhance usability. You must update your app to the latest operating system to maintain optimum performance.
• Keep up with the Competition: New trends and devices are rapidly added to the market and frequent users are always on the lookout for them. Your app must satisfy users’ expectations as well as be compatible with the latest mobile devices.

Refer to this video to understand how to ensure your app has long-term success:

How to choose the best mobile & web app maintenance & support services

Mobile and web app development is just the beginning of an app’s journey. Regular app updates, new features integration, and bug fixes are crucial, and choosing the right application support and maintenance services provider is critical.

Consider the following before you decide:

• Do your homework well: Do intense research, read as many reviews as possible, and find out whether their customers are satisfied with their services and working relationships. Is their project management and engagement level impressive?
• Go through their portfolio and case studies: You want to find out how good their work is and what their customers say about their style of working. Make sure to read between the lines and understand their nature.
• Work experience: Now that you have gone through their portfolio and read customer case studies. Do they have experience with your app technology that satisfies your specific needs? Look into their app maintenance service experience and see whether their level meets your requirements.
• Check the company’s reputation: Do they sign an NDA and protect your ideas and user data? What’s their trust level and what do people say about them? You do not want to compromise the privacy of your applications.
• What’s their customer support like? Customer support is essential. Poor communication and unresponsiveness will cost you time and money.
• Check their maintenance plans: Once you’re satisfied with all the above, check their maintenance plans and see whether it’s something you can afford or you’re comfortable with. Note that many companies require you to request a quote and will give you a price based on the details you provide.

How we Selected these Companies

We looked into the following aspects before picking a company:

• Experience level
• It’s workforce
• Flexibility, engagement, and communication skills
• Project management capabilities
• Their portfolio and user reviews/testimonials
• Turnaround time
• Top app maintenance services
• Whether they employ the latest technologies

List of the Best Mobile & Web App Maintenance Companies

Here is the popular list:

1. ScienceSoft
2. Vention
3. AppsChopper
4. Cynoteck
5. DevTechnosys
6. Openxcell
7. Mobindustry
8. Mobisoft
9. SparxIT
10. Simpalm

Comparison Table of Best App Maintenance Services

Detailed Reviews:

#1) ScienceSoft

Best for enterprises and partners.

ScienceSoft has been providing IT services since 2002 and has 34 years providing IT consulting and software development services. The company has its headquarters in the United States and operates internationally with main target markets in North America, Europe, the UK, and the Gulf.

If you’re looking for a robust company for application management services, ScienceSoft is a perfect option. The company boosts 750+ IT professionals and covers over 30 industries. The best part is that 22% of its professionals are at the senior level.

But that’s not the catch. ScienceSoft has developed partnerships with big names such as Microsoft, Oracle, IBM, Adobe, Salesforce, and Amazon in the technology industries.

With strong expertise in IT innovations such as Big Data, Artificial Intelligence, Data Science, the Internet of Things, Blockchain, and Computer Vision, among others, you can trust them to handle your app maintenance.

When it comes to IT service management, ScienceSoft has been providing application support and maintenance services for 15 years. Its team of 150+ mobile experts is highly skilled in developing new features such as AI, IoT, AR, and biometrics, among others.

Founded In: 1989
Employees: 501 – 1000
Revenue: est. $124M per year
Locations: North America, Europe & the UK, The Gulf
Headquarters: McKinney, Texas, U.S.A
Clients: Alta Resources, Give Back Wireless, bioAffinity Technologies, SAL Saudi Logistics Services, Supponor, Paramount Workplace, InfoMentor Ltd, Dayarat Trading Co., Travision AS, etc.

What we like: Professionalism and high skill level – a combination that’s rare to find. ScienceSoft is one of those companies that provides fast development without compromising quality.

We also love their pricing model not being a one-fit-all type. Instead, they have a fixed price policy, time and material, consumption-based, and monthly subscription fee.

Top Services:

• Mobile App Evolution: Developing new features and modules, providing updates, and app re-architecting and code refactoring.
• Security Management: Vulnerability assessment and documentation, penetration and security testing, all-around mobile app security monitoring, and mitigation of uncovered vulnerabilities.
• Performance Management & QA: Monitoring of applications, mobile testing, app code, server, and database optimization, usability and accessibility testing, and UX auditing.
• Compliance Management: Monitoring changes requirements of Google Play and App Store, diagnostics of the apps’ compliance with Android & iOS guidelines.
• Fixing issues related to app/server configuration.
• Providing proactive user assistance.
• Solving basic usage issues.
• Solving mobile app issues via comprehensive code changes.

Main Technologies:

• Programming Languages: Java, Swift, Kotlin, HTML, CSS, JS, Objective-C
• Frameworks: iOS SDK, NetBeans, Xamarin, Flutter, Xcode, Android Studio, etc.
• Back-end programming language: Python, PHP, GO, node, Microsoft.NET
• Databases: SQL Server, MySQL, MariaDB, SQLite, MongoDB, etc.
• DevOps: Docker, Kubernetes, MESOS, OPENSHIFT, etc.
• App monitoring: AppMetrica, App Center, ZABBIX, DATADOG, etc.

Pros:

• Responsive customer service
• Complete work at the scheduled time
• Provide resources as quickly
• Have a robust project management process
• Provide custom solutions to unique problems
• Use the latest technologies
• A large company with over 150 mobile experts

Cons:

• Nothing worth mentioning

Our review: ScienceSoft is a reputable company that provides top-notch application maintenance and support services to its clients. You can barely go wrong with a company that has been in the industry for 34 years. Besides, you get everything under one roof as they offer a wide range of services.

Pricing: Request a customized quote. Below is what to expect:

• Mobile app evolution: Time & Material with a cap (hours and efforts spent)
• Security Management: Monthly subscription fee
• Performance Management & QA: Time & Material with a cap (hours and efforts spent)
• Compliance Management: Monthly subscription fee

#2) Vention

Best for startups and established companies of all sizes and stages, seeking quick, quality development that guarantees development within budget and peace of mind.

Vention is a premier provider of custom software development, boasting over 20 years of experience, 500+ satisfied customers, and consistent five-star ratings across various review platforms.

With expertise spanning 30+ industries, Vention offers a range of collaboration models (including staff augmentation, dedicated teams, project outsourcing, and CTO services) tailored to meet specific goals and requirements. This adaptability enables clients to quickly scale their teams, swap engineers for a better match, or modify team expertise according to project demands.

The company’s technology stack is constantly updated to meet evolving business needs and adhere to the latest compliance standards, ensuring a secure path to increased profitability and operational efficiency. Vention emphasizes using cutting-edge technologies such as AI, blockchain, AR/VR, and IoT to unlock new competitive edges and foster strategic growth for its clients.

The company has contributed to 20+ client IPOs and assisted in more than $15B in client acquisitions, often starting from just MVPs, signaling their ability to meet any software development challenge.

The best part is that unlike many tech providers limiting client-team communication, Vention encourages complete transparency in the team’s day-to-day work and advocates for direct conversations, nurturing a strong team bond and driving the best possible results.

Founded In: 2002
Employees: 3,000+
Revenue: est. $100M per year
Locations: North America, the UK, DACH & Europe
Headquarters: New York, NY, USA
Clients: ClassPass, Slice, Coca-Cola, SeatGeek, Thirty Madison, Postman, PayPal, Brex

What we like: The company offers the same perks as an in-house model (speed, high quality, peace of mind, alignment with your business targets), but it is more cost-effective, covering all employee benefits and operational fees. It’s a win-win scenario.

Top Services:

• Versatile app development: Capability to develop any app (regardless of complexity or industry) tailored to meet your unique business objectives.
• Optimization and testing: Consistent app performance checks, detailed testing, and refinement of code, infrastructure, and database for peak efficiency and user satisfaction.
• Security management: In-depth security evaluations, penetration tests, and quick vulnerability resolutions to safeguard your app.
• Compliance assurance: Regular updates in line with App Store and Google Play standards.
• Configuration support: Rapid troubleshooting of app and server configuration issues for uninterrupted service.
• Focus on user experience: Proactive support measures to enhance user engagement and preemptively tackle user issues.

Main Technologies:

• Frontend: React, Node, Next, Angular, React Native, Ember, Vue
• Backend: .NET, PHP, Java, Golang, Node.js, Python, Elixir, Scala
• Mobile: iOS, React Native, Xamarin, Android, PWA, Flutter
• Cloud: AWS, Azure, Kubernetes, Google Cloud, Oracle Cloud, serverless
• Testing: Selenium, Cucumber, TestNG, SpecFlow, TestComplete
• Databases: MySQL, Oracle, DynamoDB, PostgreSQL, MongoDB
• 3rd party integrations: Multimedia APIs,  social media, booking APIs, Google Maps, payment gateways, etc.

Pros:

• Web and mobile applications designed to captivate your users.
• Enhanced project oversight and coordination via best-in-class project management frameworks.
• Custom solutions that meet specific challenges and needs.
• Integration of the latest technologies like AI, blockchain, and IoT for innovative outcomes.
• Rigorous focus on security and compliance.
• Flexibility to effortlessly scale your team size according to project demands
• Seamless communication .
• Option to interview developers to ensure the perfect team fit.

Cons:

• Nothing worth mentioning.

Our review: Vention is a trusted company renowned for providing top-tier engineering, application maintenance, and improvement services. Boasting 20+ years of experience, Vention guarantees that your web and mobile applications will attract downloads, engage users, and ultimately boost revenue.

The company offers unparalleled customer service that’s results-driven, detail-oriented, and dedicated to your business’s unique challenges and goals. 

Pricing: Pricing is available upon request. Each quote is carefully adjusted to address your requests and needs in the most cost-effective manner.

#3) AppsChopper

Best for startups.

AppsChopper is an application support and maintenance company based in the U.S. with offices in New York, Boston, and Walpole. Apart from app maintenance, the company also offers services such as adoption strategies, mobile app and web development, UI/UX design, and emerging tech.

Just like ScienceSoft, AppsChopper uses high-end technologies such as IoT, Flutter, Wearable, iOS, Android, Blockchain, React Native, AR/VR, AI, etc., to develop products for its clients.

With such technological innovation, you not only get app maintenance services but also powerful upgrades and feature additions. With an average review rate of 4.8/5 from 40 reviews on Clutch and 4.9/5 from 17 reviews on g2.com, AppsChopper is truly a company to work with.

While the company is best for startups, they’ve worked with big brands such as Huawei, Intel, HP, Unilever, Duracell, and Philips, among others to develop apps.

You can find this company useful if you’re in any of the following industries, travel, retail, healthcare, and social networking.

Founded In: 2011
Employees: 51 – 200
Revenue: est. $17.5M
Locations: New York, Walpole, MA, Boston, MA
Headquarters: New York, NY, United States
Clients: ShotKam, Buffalo Wings, Shammy, Bellybump, Balance Benders, Absolute Vintage, Skilltaly, etc.

What we like: AppsChopper has a solid app maintenance process. We find this to be very useful as it ensures all the boxes are checked and every project gets the treatment it deserves.

The process includes app analysis to understand its unique requirements, knowledge and asset transfer, app testing, app re-engineering & troubleshooting, app integration and migration, app debugging, and verification & validation. In addition, its team is highly knowledgeable and skillful in the services they provide.

Top Services:

• Monitor App: Mobile app health analysis, performance monitoring (server, usability, backups, crash review, analytics monitoring, feedback, etc.)
• Upgrade App: Upgrade with latest technologies, maintain UI and UX, maintain control system, refactor deprecated code, performance optimization, etc.
• Bug Fixing: Review code quality, make important security changes, analyze products, and enhance security to prevent malware.
• App Enhancement: Improve future extensions, enhance usability, boost performance, enhance incremental, app porting, server modification, and app testing.

Main Technologies:

• Mobile Technologies: Swift, XCode, Kotlin, Objective C, Android SDK
• Web & Hybrid: MEAN, MERN, HTML/CSS, AngularJS, Vue.JS, Backbone.JS, Flutter, Ionic, Node.JS, CodeIgniter, etc.
• Backend & Databases: Django, Go, PHP, Grails, MySQL, MongoDB, PostgreSQL
• UI/UX: Sketch, InVision, Photoshop, Illustrator, Flinto
• App Analytics and Payments: Google Analytics, Flurry, Apple Pay, Stripe, Braintree

Pros:

• Excellent communication skills
• Highly knowledgeable team
• Efficient and transparent workflow
• Flexible and responsive to changes
• Custom solutions to fit different projects
• A friendly team and easy to work with.

Cons:

• Nothing to dislike about AppsChopper

Our review: AppsChopper provides the perfect mobile app maintenance services for startups and small businesses. Their team is patient, dedicated, and highly professional. They have a strong knowledge base and work ethic, making it easier to work with them.

The team takes the time to understand project requirements, do research provide valuable information, and are flexible to integrate feedback. We’d highly recommend them to anyone.

Pricing: Request a quote

#4) Cynoteck

Best for small, medium, and large companies.

Cynoteck is a top-rated mobile development company that offers authentic and reasonably priced mobile application support and maintenance services.

The company has been around since 2008 and secured several top awards and recognitions for providing exceptional tech products and services. It was recently recognized by GoodFirms as a top mobile app development company.

When it comes to partnerships and certifications, the company has been a consistent Microsoft partner since 2012 (as a small business partner) and received Gold Partner Status in 2018. Additionally, Cynoteck is a member of the National Association of Software and Service Companies (NASSCOM) and has Bronze Partner Status with Adobe.

Cynoteck has experience offering app development and maintenance services for multiple industries such as healthcare, real estate, retail, eCommerce, manufacturing, legal, and utility. While these are its major industries, you can still get an outstanding app with cutting-edge technology when you choose their application support and maintenance services.

The Minnesota U.S.-based company (with offices in UAE and India) has a 5/5 overall review rating on Clutch, something you’ll rarely see with many technology companies.

Founded In: 2008
Employees: 201 – 500
Revenue: est. 124M
Locations: United States, India, UAE
Headquarters: Minnesota, U.S
Clients: Universal Logger, CorneaCare, Farmer App, TUPYX, Requestky, Retro, Maximum Yield, SCL, Xerillion, etc.

What we like: Cynoteck has an insane turnaround time. They roll out new app features every 3 to 7 weeks. They don’t just do this to impress you as a client but to ensure high app availability and security rates are met.

What’s more fascinating is their high level of responsiveness and willingness to deliver optimum results. Besides, you’ll be blown away by their transparency and how they collaborate with clients.

Top Services:

• Application Maintenance and Enhancement: Organize, schedule, and track app maintenance activities.
• Mobile App Performance Tuning: Inspect how applications perform across different devices and make sure it is responsive.
• Mobile App Security Analysis: App data protection and code examination to ensure error-free and top security standards.
• App Testing and Debugging: Thorough app evaluation using high-end innovation testing techniques and code troubleshooting to ensure optimum performance.
• Mobile Application Re-Engineering: Full-time monitoring, maintenance, and support for time-sensitive apps.
• App Monitoring: Feedback monitoring, analytics monitoring, server monitoring, performance, and crush monitoring.

Pros:

• Cost-effective services
• Highly skilled developers
• Excellent communication
• Complete projects within a set time
• The team is flexible and understanding
• Good project management style
• Great customer service

Cons:

• Nothing for a 5-star rated company

Our review: Look no further if you want top-notch and cost-effective app maintenance services. You’ll interact with a team of experts who know what they’re doing and are willing to help you achieve your business dreams.

Pricing: Request a quote

#5) DevTechnosys

Best for mobile app maintenance for companies of all sizes in all industries.

Dev Technosys is a reputable company in the mobile app and web development industry. It provides high-quality services and this is easily seen in its overall review rating (4.8/5 from 149 reviews at Clutch). The company has over 12 years of experience providing unique tech solutions and you can verify this through their portfolio page.

The ISO 9001:2008 certified company boasts a workforce of over 70 passionate and highly skilled professionals. With over 950 successful web and mobile development projects under their belt, you’re assured of getting the best services from them.

Whether you’re looking for application maintenance services or want to build an application from the ground up, Dev Technosys experts will help you achieve it.

Dev Technosys is not just loved by its clients but has also received awards and is recognized as a top company. GoodFirms recognizes the company as a top mobile app developer. Designrush, on the other hand, recognizes it as a top software development company and Business of Apps says it’s one of the top mobile app development companies.

When it comes to application management services, the company employs high-end methodologies to keep its clients’ applications running without problems. You can get any application support from app monitoring to operating system & library upgrades.

While some mobile & web app maintenance and support companies offer domain-specific services, Dev Technosys is available to help anybody from any industry, thanks to their expertise and industry experience.

Founded In: 2010
Employees: 51 – 200
Revenue: est. $15M – $20M per year
Locations: United States of America, United Kingdom, United Arab Emirates, New Zealand, India.
Headquarters: Lal Bahadur Nagar, India.
Clients: Dolly, GoShare, OrangeHRM Advanced, EasyWork, Betterhalf – Shadi & Matrimony, Jeevasathi.com: Matrimony App, Simply Yoga – Home Instructor, Yoga-Go, Daily Yoga, etc.

What we like: Just like AppChopper, Dev Technosys also has an impressive app maintenance approach. They follow a very simple yet robust process. This is the order: project analysis, strategy & planning, adding new modules, app re-engineering, app testing & launch, and finally project deployment.

But that’s not all. Dev Technosys is very solid when it comes to the quality they provide, speed (they typically get work done in 90 – 120 days), flexibility, and engagement.

Top Services:

• App Monitoring & Support: Deep business application analysis to identify flaws and improve performance.
• Application Security Management: Regularly check for security breaches and update security tools and documentation.
• UX/UI Improvements: UX/UI updates to keep up with the changing trends.
• Bug Fixing: In-depth testing to ensure the app is error-free.
• App Re-engineering: App recreation as per the latest industry protocols.
• App & Web Maintenance: Full mobile application and website maintenance and support services.
• Latest Features Addition
• Code Maintenance
• OS & Library Upgradation

Main Technologies:

• Programming: Ruby, Python, JavaScript, Java
• Frameworks: Angular, Django, Python, Node.JS
• Database: MySQL, PostgreSQL, Microsoft SQL, and MongoDB
• Libraries: OpenNN, Neuroph, Sonnet, and TensorFlow
• Tools: Xamarian, IntelliJ IDEA, Docker, and XCode
• Others: Swift, AWS, Kotlin, Java

Pros:

• Excellent communication
• High level of professionalism
• Excellent project management
• Very responsive and flexible
• Competitive Pricing
• Quick turn-around time
• Great engagement with clients during projects

Cons:

• Time differences and language barriers could be a problem for some

Our review: If you’re looking for a combination of quality, speed, and flexibility, then we recommend you try Dev Technosys as your application maintenance and support provider.

Pricing: Ask for a quote.

#6) Openxcell

Best for enterprise and mid-market.

With 500+ software engineers & tech staff, over 1000 successful projects, and 12 years of development experience, Openxcell is a great choice when you’re looking for a great company to offer you application management services.

The company is well known for its expertise and the smart solutions it provides to big industries such as healthcare, education, eCommerce, sports & gaming, and logistics. If you’re looking for skilled professionals in AI, Machine Learning, Cloud Computing, and IoT to help you integrate new features in your web or mobile app, look no further than Openxcell.

Openxcell is based in India and has offices in the United States of America, Canada, the United Kingdom, and Australia. Since its inception in 2009, the company has received several recognitions and won multiple awards in the software and application development industry.

Besides, the company is CMMI level 3 certified, a NASSCOM partner, and has its SAAS-based inventory management software.

Whether you are looking for mobile app maintenance services or web app maintenance services, Openxcell experts have the right solutions for all your needs. You can enhance your iOS, Android, or web app efficiency and grow your business with their high-end application maintenance services.

Founded In: 2009
Employees: 201 – 500
Revenue: est. 121.9M
Locations: India, U.S.A, Canada, U.K, and Australia
Headquarters: Las Vegas, Nevada.
Clients: DRR Rescue, Mintage Media, Car Pooling App, Plugg App, Swipe My Ride, CoolTVNetwork, Swayit App, my, Interactive Elementary, GRNSTR, etc.

What we like: Openxcell is a solid company with modern development facilities. Their large pool of software engineers enables them to take on any project and produce unique solutions. The company has 24/7 dedicated support staff that makes communication and getting help a breeze.

What’s best is their expertise in a myriad of technologies to build just about anything. Besides, their portfolio is also huge and showcases their ability to tackle any kind of project that comes their way.

Top Services:

• Ongoing app enhancement
• Backup & recovery
• Performance monitoring
• Security & compliance review
• Technical support
• SLA-Driven support

Main Technologies:

• Languages: Java, Golang, Dart, Python, C/C++, Solidity, HTML/CSS, Kotlin, PHP, JavaScript, Swift, Ruby on Rails
• Frameworks: Android, iOS, Spring Boot, Vue.JS, Backbone.JS, Salesforce, .NET, Ionic, Drupal, Next.JS, Flutter, WordPress, React Native, Django, NodeJS, Magento, etc.
• Databases: MySQL, NoSQL, MongoDB, FireStore, Oracle, Microsoft SQL Server, PostgreSQL

Pros:

• High-quality services and products
• Excellent scheduling
• Cost-friendly services
• Highly knowledgeable & skilled developers and IT staff
• Creative and flexible team
• Responsive team
• Great communication
• Quick turn-around time

Cons:

• Lack of enough details about the app maintenance services they provide.

Verdict: If you want to save on cost and time while scaling up fast, then Openxcell is your ideal option. Their portfolio and overall review rating on GoodFirms and Clutch are enough evidence that they can be trusted with any app maintenance services.

Pricing: Request a quote

#7) Mobindustry

Best for legacy systems for enterprises.

Mobindustry is one of the best application maintenance companies that provides support and maintenance for mobile apps, web apps & portals, and SaaS. When you choose to work with the company for any of your projects, you will get competent developers with 2 to 10 years of experience based on the nature of your project.

It is one of the few companies known to offer enterprise expertise in modernizing legacy systems. Regardless of your project, you will get in-depth code audits, continuous integration, agile methodology, and quality control & transparency.

The company has over 10 years of experience building and maintaining top-notch web and mobile applications. Mobindustry offers its application support and maintenance services in three different ways. Fixed-price maintenance is based on a client’s scope, annual support & maintenance, and a dedicated team or developer for a fixed price based on a client’s scope.

While Mobindustry provides mobile application support services to all, the company specializes in the following niches: car sharing, healthcare, scooter sharing, fitness influencers, retail & eCommerce, and gyms and fitness studios. You’ll be better placed if you run your business in any of the listed niches.

Founded In: 2010
Employees: 11 – 50
Revenue: est. $100K – $5M
Locations: Ukraine (Dnipro & Kharkiv), Estonia (Tallinn), U.S.A (Wilmington)
Headquarters: 34B Volodymyra Velykogo Street, Dnipro 49000 Ukraine
Clients: Sanbuk, Tomeeto, Allo Ukraine, Amcon Soft, Fitco, Zapier, Contracts Rx, DPD Group, etc.

Top Services:

• Bug Fixes thorough testing to eliminate bugs and minimize them in the future.
• App Updates timely and valuable updates plus descriptions updates.
• New Feature Implementation integration with new features to grow your business.
• OS and Library Updates upgrades to new operating systems and libraries that come out each year.
• Code Maintenance cleans up poor code to enhance the product’s life.
• Data Migration if you need help moving data from one software product to another.
• Application Security Management regularly checks apps for vulnerabilities, updates security tools, and keeps documentation clean.
• Performance Enhancement app optimization to ensure it doesn’t slow down.
• App Monitoring Services regularly check the app’s code quality and security.
• UI/UX Improvements recommendation and implementation of UI/UX best practices.

Pros:

• Transparent and timely communication
• High problem-solving skills
• Very responsive to requests
• Flexible developers
• They provide cost-effective services

Cons:

• The language barrier and time difference could be a problem for some

Verdict: Mobindustry has a great team from mobile app developers and project managers and Business analysts to quality assurance specialists.

Having such a team provide application maintenance and support for your app is a big advantage. You’re sure to get high-quality consultation & software maintenance services that best fit your business requirements.

Pricing: Request a quote

#8) Mobisoft

Best for enterprises.

Mobisoft has more than 12 years of experience as a digital product development company. The company has its headquarters in the U.S. and offices in India and Canada. Its core business includes emerging technologies, product engineering, innovation, and advisory.

If you like pre-built solutions or want to save your company time and money, Mobisoft has quite interesting ones in the following areas: Transport & Logistics, On-Demand, Healthcare, Booking, E-Governance, Retail & eCommerce, Enterprise, Scanning solutions, and social & communication.

Mobisoft will be a great option for you if your business falls in one of the following industries: Retail & eCommerce, Sports & Entertainment, Healthcare, Transportation & Logistics, and Learning & Training.

Just like Mobindustry, Mobisoft has a flexible mobile app maintenance & support services model with three options: Annual maintenance, Scope-based maintenance, and Full-time/part-time. These options are great as they fit different needs and allow for a seamless maintenance process.

The company can help you with any of the following mobile app maintenance: feature extension, enhancement, new features, app upgrade, and analytics monitoring.

Founded In: 2010
Employees: 201 – 500
Revenue: est. $33.1M
Locations: U.S.A, Canada, and India
Headquarters: Houston, TX, U.S
Clients: MotoGari, Baiduri Finance app, moovmo, FastMovers, BusyBoda, A Last-mile Delivery App, MyLilStory, MyHouseCall, etc.

Top Services:

• App Monitoring Services: Server monitoring, app crash monitoring, analytics monitoring, security review, performance monitoring, 3^rd party integration update, App store management, source code repository & versioning, etc.
• App Upgrade Services: Mobile app performance optimization, fixing errors, refactoring deprecated code, major upgrades, and additions, support new library versions, etc.
• Mobile App Maintenance & Enhancement Services: Feature extension, release plan & management, performance, security, and usability enhancement, continuous testing, app porting, etc.
• App Support, Maintenance & Optimization: Responding to customer queries, integrating complex corporate systems, providing enterprise training programs, and deploying the apps to the app store/enterprise store.

Pros:

• High engagement and collaboration
• The team is very responsive
• Easy to work with
• Pre-built solutions to save you time and money
• Rapid application development
• Robust security measures

Cons:

• Not ideal for small companies

Our review: Mobisoft is not only loved by clients but also by its employees. Infotech has an average employee review rating of 4.4/5 on Glassdoor and an average customer review rating of 4.9/5 on Clutch. If you’re looking for enterprise application management services, then we recommend you check Mobisoft.

Pricing: Request a quote

#9) SparxIT

Best for small, medium, and enterprise organizations.

SparxIT is among the top-rated companies that provide application maintenance services. With a dedicated team of 200+ professionals, the company renders comprehensive mobile app support and maintenance to both small, medium, and enterprise businesses.

The company has been around for the past 13 years and has worked with leading global brands such as Intel, Cisco, Pfizer, Huawei, Hisense, Suzuki, Microsoft, and HP. Besides, it’s a Microsoft Silver Partner and a member of NASSCOM.

Over the years, SparxIT has been providing progressive mobile and web app development solutions to its clients using the most recent technologies. The company’s unique proposition is how it has been able to provide offshore services to its clients across the globe without issues.

With the ability to use the latest technologies such as Web 3.0, the company can provide unique and creative solutions to problems. It mainly focuses on the following industries: FinTech, EdTech, Healthcare, eCommerce, SaaS, Travel, Logistics, Entertainment, Wellness, and social media.

Regardless of the industry you’re from, the company provides reliable and cost-effective pre-launch and post-launch mobile app maintenance services.

Founded In: 2007
Employees: 201 – 500
Revenue: est. $66.3M
Locations: India (Noida & Jaipur), UK (London), USA (New York), UAE (Abu Dhabi)
Headquarters: Noida, India
Clients: Gift Wallet, Wellthy Care, ICS Coaching Center, Kwiki, DreamNPlay, Buzzwork, Restyle, Xpaging, CopIT, etc.

Top Services:

• Application Maintenance: Version upgrades, functional enhancements, and security patches.
• System Monitoring: Server & app monitoring, backup & recovery, and event log management.
• Mobile App Upgrade: Upgrades based on changing market strategies.
• Pre-Launch Mobile App Maintenance: Setting file permissions, checking RSS feeds, protecting root accounts, etc.
• Post-Launch Support & Maintenance: App upgrades, routine maintenance, and security updates.
• Bug Tracking & Fixing: Maintaining source code, index auditing, patch & release maintenance.

Pros:

• Excellent and effective communication
• Highly collaborative team
• The company has a highly knowledgeable team in iOS & Android app development
• They’re dedicated and keep the client in the loop of the entire process
• Ability to train the novice on technical concepts
• Deliver high-quality services and products

Cons:

• Their cost estimation could be better

Verdict: Whether you’re a small business, medium-sized enterprise, or a Fortune 500 company, SparxIT will provide you best mobile app maintenance and support services to ensure your apps run efficiently, are up to date, secure, and on top of the market.

Pricing: Request a quote

#10) Simpalm

Best for startups, NGOs, and enterprises.

Simpalm has over 350 successful projects under its belt. It provides its services to U.S.-based clients in both the B2C and B2B domains. The company is good at building mobile apps and websites for fintech, startups, retail, logistics, entertainment, social media companies, and production firms.

You can choose your preferred pricing from their 3 engagement models – fixed cost (if you have a clearly defined project scope), time & materials (if your scope is not well-defined), and dedicated teams ( if you need dedicated software engineers).

Regardless of the engagement model you choose, the company uses the following app maintenance & support process:

• Creating User Resources: The support team prepares the following at this level: guiding materials for users, product & technical information, manuals & FAQs, chatbots, a knowledge base with easy search, and continuous maintenance of all materials.
• Solving Basic Usage Issues: The client is responsible for most of the things at this level. This includes receiving and registering requests submitted, solving basic user issues in less than 20 minutes, and providing issue status updates according to an agreed SLA till resolution.
• Resolving Infrastructure Issue: The Simpalm team handles this level by optimizing software installation, looking into issue root causes, creating app environment & user accounts, and resolving the most critical issues quickly.
• Resolving Issues via Code Change: This level is handled in a staging environment: identify & fix complex issues through code and database changes, resolve root causes, roll out the most detailed hot-fixes & patches within a day, fix customization issues, and perform root cause analysis.

Founded In: 2010
Employees: 51 – 200
Revenue: est. less than $5M
Locations: Chicago, Rockville, Tysons.
Headquarters: Rockville, Maryland
Clients: Bamboo rewards, Redbox, Fitright app, Window Nation, Together App, Audiobooksnow, Collabri, Zipid, etc.

Top Services:

• App Monitoring: Monitor app performance, track server data, analyze user feedback, and conduct security evaluations.
• Bug Fixing: Regular maintenance (handling patches, fixing crashes, handling source code, and keeping the app bug-free).
• App Enhancement: Enhancement services for iOS, web apps, Android, and Cross-platform.
• App Support: Providing customer support, deploying apps to app stores, keeping apps user-friendly, enhancing features and app productivity, and updating regular functionality.

Pros:

• The company delivers products on time
• Unmatched quality of services and products
• Excellent project management skills
• Very good project communication and client education
• Strong technical capabilities and reliable

Cons

• Nothing worth mentioning

Our review: We’d recommend Simpalm to anyone looking for a niche mobile app development company. They have a very solid working process and deliver high-quality products and services.

Pricing: Request a quote

Frequently Asked Questions

Conclusion

Choosing the right application support and maintenance company can be overwhelming. It can also be a difficult task to find a company that meets your app maintenance-specific needs.

We’d recommend ScienceSoft to anyone looking for app maintenance for an enterprise. ScienceSoft boasts high professionalism, skill level, and a wide pool of expert mobile app developers. If you’re a startup or a small company, we recommend you check out AppChopper. You’ll love their app maintenance process alongside flexibility and efficiency.

Lastly, if you want a company that works with both small, medium, and large companies, then Cynoteck is your best shot. The company has an incredible turnaround time, offers cost-effective services, and has excellent overall customer reviews.

There you have it. A detailed list of the top mobile & web app maintenance & support services. Hopefully, the list has saved you time and will help you make the right choice.

Also, read => Application Performance Monitoring in DevOps

Research Process:

• Time taken to research and write this article: We spent 28 hours researching and writing this article so you can get a useful summarized list of tools with a comparison of each for your quick review.
• Total tools researched online: 36
• Top tools shortlisted for review: 9