UserTesting Review: Can You Really Make Money With

An In-Depth Review of UserTesting: How Testers Can Make Money With

User testing is a technique employed in design to get a website, product/MVP (Minimum Viable Product), feature or a prototype assessed through the real users.

User testing is crucial as it lets the design team find any discord in the user experience that they are designing so that any issues can be addressed and rectified before the final product goes live. Identifying and fixing issues at the earlier stages indeed cuts down the long-term cost.

Can you really make money with UserTesting.com_ (1)

In order to set up user testing, a test plan needs to be set up first, then the participants are recruited (they should be the representatives of the actual user base), they are asked to perform certain tasks on the product or service, results are recorded and analyzed by the UX experts to produce findings and recommendations.

Ideally, user testing should be done in every project as it helps in reducing risk, improving the process and thereby saving business costs.

What is

There are some third-party vendors that offer user testing services. is one such platform.

It is a usability customer experience testing platform that gets on-demand feedback about a product or service from its target market through which the companies can protect their brand and eliminate bad user experiences.


This service can be used by marketers, UX & Usability professionals, Executives, eCommerce managers, product managers, entrepreneurs, game developers, search engine experts, mobile app developers, designers, and developers to get their product tested from the real users, acquire feedback and remove issues from the product before its final launch.

How Does UserTesting Work?

All over the world, they work with several companies that want to hear honest feedback from real users regarding what they think about their digital products.

Thus, you as a tester on will help companies in creating a better digital experience by telling them what you think would work best on their website or app, what could be better and why you feel so. You also earn money while doing so.

For the Companies

As an organization, you can go to their website and request a trial of their testing services. You need to fill up a form including details about your business use case, name & contact information, work email, company name, number of employees, and country.

If you find their services useful, you can engage them for the user testing of your website or web app. Depending upon the business use case, they help the companies in targeting the right customers from whom useful feedback can be obtained and insights about the user experience can be discovered.

After getting the feedback on user experience and receiving answers to critical product development questions, you can share the learnings across the organization.

This website is in existence since 2007. As a business organization, you can consider it as a good choice if you are looking for a user testing tool. The user satisfaction for this tool is quite high and it has a good number of positive social mentions.

They offer two kinds of accounts i.e. Basic (aka individual plan) and the Pro (aka enterprise solution) version.

For the basic account, the test participants will be directly chosen by the user testing panel. For the pro account, you have the option to choose your own participants. The basic account will cost you $49 per video and you can run up to 15 video sessions per year. The individual plan offers basic testing capabilities and access to the test templates.

The pro account will have custom pricing. It offers a free trial along with advanced testing capabilities, quantitative metrics, customer experience analytics, administrative controls, and an enhanced video player.

For the enterprise clients, it also offers longitudinal studies where you are shown up with periodic reports regarding how the user experience of your product is changing over time and how you measure up to the competition.

Creating and executing tests is quite simple as You will get audio-video with customizable post-test survey questions. You can create tests for tab, mobile, & desktop and check your audience response. The test results are quickly shared with you. The test reports are well-designed.

You can switch to the instances in the recording where the user started facing difficulty, measure the time taken in performing a task and calculate the NPS score.

Some of its close competing tools include Optmyzr, Moz Pro, Picreel, SE Ranking, and Segmentify.

For the Testers

When we say, they target the ‘right or exact customers’, these customers are no one else but you i.e. someone from the testers panel who fits best to perform the test.

If you are engaged as a tester with, then you will be presented with tests based on your profile and demographics, and, the tests will also be having screening to check if you are the right person to give feedback.

For Example, if there is a test related to an online shopping website, you will have to first go through a screener that will ask you questions like how frequently you shop, what websites do you use for shopping, etc.

If your answers match with the requirements for the kind of tester they are looking for, only then you will be allowed to take up the test, else the test will move out of your bucket.

For the tests that you take up, you should be really good at speaking English. During the test, you need to provide feedback regarding your user experience with the tasks that you are performing on the website, and at the end, you need to answer some questions depending upon the website or app that you tested.

There is some other type of tests as well, where you need to undergo conversations with the client about the user experience and what you feel about the website.

Recommended reading => Top Sites to Get User Testing Jobs

Is UserTesting A Scam Or Legit?

User Testing is a legitimate website where you can really earn some money on completing the testing tasks. It is not at all a scam. It also does not ask you to pay anything to get enrolled as a tester.

It is a very honest app. They have a very straightforward and transparent process for enrollment and work. In order to become a tester, you need to submit a sample test which is then reviewed by the User Testing team. If your test gets approved, then you become a tester on this platform.

All the payments are done through a PayPal account. There is no other mode of payment.

Suggested Read =>> PayPal Alternatives

Can You Really Make Money with UserTesting?

Yes, you can really make some money with

Their website says that you can earn up to $60 per test.

However, this website is okay to make some extra money in your spare time, but it can’t be considered as a continuous and primary source of income. Because, the amount of work you will receive is quite limited and it depends upon a lot of factors like in which region you are situated, what is your quality rating, etc.

The good thing is that the website itself does not make any false promises. It’s clearly mentioned on their website that you can make some extra money through UserTesting but it’s not going to make you very rich.

They also clearly state that the opportunities you will receive will depend upon many factors including your demographics and quality rating.

How do You Make Money with UserTesting?

To get enrolled as a tester, you need to take up a sample test and if it gets approved by the panel, you will be a tester on You will receive tests based on your profile.

Almost every test has some screening questions which you need to answer to qualify for the test. There is no right or wrong answer to the screening questions. If your responses match what they are looking for, then you will be allowed to proceed with the test. Otherwise, you will be disqualified from the test.

For each successful test that you perform, you will be paid some money depending upon the kind of test.

How Much Can You Earn? What are the Rates?

The payment for each test varies depending upon the type and duration of the test. Generally, the pay for each test varies between $3 to $60. The average payment is $10 per test.

They pay $10 for every 20-minute video you complete. For this, you need to visit a website or an application, follow instructions and finish a set of tasks using your computer or mobile phone and then give loud feedback about the user experience.

Your English should be strong enough to share feedback clearly. These tasks generally take around 10-20 minutes to be completed. The payment is through a PayPal account. So, you should have a PayPal account and be situated in a country that accepts PayPal transfers.

The payment is done after 7 days of completing the test.

How can I become a Website Tester?

It is mentioned on their website that accepts testers from Africa, Middle East, India, Asia Pacific, Europe, Latin America and the Caribbean, the United States, and Canada.

In order to become a website tester, you need to sign up at by just giving your email address and completing a sample test.

Once the sample is approved, you will be going through the complete signup process where you will have to provide your profile details, PayPal account details, etc. and after that, you can pick up the real tests and start making money.

Having a PayPal account is a pre-requisite as you will be required to mention your PayPal account details at the time of profile creation. So, if you do not have a PayPal account, I would suggest you create one once your sample test is approved by

Tips for Getting Selected on

Enlisted below are some tips to quickly get selected for User Testing:

  • When you submit the sample test, make sure that its audio quality is good.
  • You should be good at English. It is not necessary that you have an extraordinary vocabulary, but what is more important is that you speak clearly and fluently. You should have the ability to freely express your thoughts.
  • Sit in a calm, noise-free room and have good quality audio (preferably headsets).
  • Close all unnecessary windows that you do not want to get recorded in the sample video.
  • Speak loudly and clearly. Keep on speaking about the tasks that you are doing.
  • Give exhaustive feedback and comments about your user experience.

How Many Tests Can You Do On UserTesting?

The number of tests you receive largely depends upon the business needs. It usually varies. You can expect 1-2 tests to appear daily on your dashboard.

Another factor that impacts the number of tests that you receive is your rating (testers with 5-star ratings tend to receive more tests), profile, and devices you own.

In my case, on average, I used to receive 2 tests daily in my initial days after signing up. However, I could not clear the screening round for any of the tests.

Age Criteria, Pros & Cons of UserTesting

You should be a minimum of 18 years old to enroll as a tester.


  • The transparent, user-friendly and systematic process of work.
  • Smooth Sign up process.
  • Quick response regarding your selection status i.e. takes only up to 48 hours to know if your sample test is approved or disapproved.
  • Standardized mode of payment. They do process your payment only through PayPal account.
  • Clear and well-defined guidelines regarding performing tests. The tasks that you need to perform are very well explained.
  • Helpful tutorials before beginning with real tests. You can go through these tutorials to know how to perform best in the test that you take and how to avail a 5-star rating.
  • No money investment is required to become a tester on this platform. You will be selected based on your communication skills, profile, and demographics.
  • It does not ask for any legal documents or certificates for sign up.
  • Fair payment for each test you take up. The payment varies from $3 to $60 depending upon the type and duration of the test.
  • More opportunities for those who live close to the US.


  • You don’t receive email notifications for new tests.
  • You always need to be logged in to your account and have a constant watch on your dashboard for any new tests.
  • Disqualifying in screener is disappointing: For the tests that have screener, it is uncertain if you are going to qualify for the test or not. I was presented with a lot of tests daily after my sign up, but each of these tests had the screener and unfortunately, I was not qualified for them. I got a bit disappointed with it.
  • It is hard to qualify for the test.
  • Requires good skills in English and technology. If you don’t have these, is not your cup of tea.
  • Lesser opportunities if you don’t live close to the US.
  • Not suggested as regular work and income option.
  • Their mobile version is quite slow and takes a significant time to load.

Getting Enrolled as a Tester with UserTesting

My Journey with – All that you need to know to get enrolled as a tester with this platform.

I am going to thoroughly explain to you my journey so far with the user-testing platform. This will definitely answer many of your questions and doubts regarding working with

Let’s Go.

I visited their website and clicked on the ‘Get Paid to test’ link:

[All images credit to]

on ‘Get Paid to test’ link

When I tried to sign up for the first time, it did not allow me to do so. The website showed a message that they do not have any vacancies. I tried 3-4 times more but saw the same message every time.

Below is the screenshot of the message I received:

Thanks for your interest Message

Then I tried again the very next day and this time the website allowed me to sign up! I got the below screen where it asked me to enter my email id.

sign up

Once you click sign me up, you will receive a verification link on your email as shown below.

verification link

After successful signup, they will take you through a 45-second video which will show a good sample regarding how to actually perform a test and give your feedback.

I went through the video and clicked on the Continue button. I then got the following screen to download the user-testing software.

download the userTesting software

On clicking the download link, an exe will be installed on your computer.

Post downloading the software, they give you a video that includes the tips to do the tasks well.

Video with Tips

After watching this video, I started the test.

Let me tell you how a test works. Once you start the test, the UserTesting software will be launched and recording will be started. Your screen and voice get recorded.

You will be shown up with a task that you need to perform and keep on speaking about it, giving your feedback, etc. In the end, you will be asked to enter some comments and feedback in written format as well and then the recording will end and the task will be finished. The task is then submitted to the UserTesting website for review.

I was given a sample test where I was navigated on an air and space museum website and I had to perform two tasks i.e. find the museum map and find out on which holidays the museum will be closed.

While doing both the tasks, I had to continuously speak to give my feedback about the user experience. I just shared my experience regarding how easy or difficult it is to navigate through the website and find out the required information.

When both the tasks were completed, a comments box was prompted where you could write feedback regarding the UX of the website. Then my test was submitted.

The below message was shown on the screen and I was informed that my test is under review and I need to wait for a few days.

Test under Review

After two days, I got a reply from them stating that my sample video is having audio issues and I need to submit the video again. So, I retook the sample test and sent it again for review. I was given the same test in the retake.

On the very next day, I got a response from them stating that I have been selected as a tester for

Selected as a tester

Once you get selected, you will be asked to create your account. You need to provide your PayPal account details, set up an email, and password.

Post that, you need to complete your profile by giving them information regarding what all devices you have (like a computer, smartphone, tablet, smart tv) and what social networks are you connected with. Once your profile is completed, you will start seeing the tests on your dashboard.

Once you complete your profile, this is what your dashboard will look like. Dashboard

You will have to wait to get the tests. They will send you the tests based on your profile.

For the tests that need to be performed on Android or any other mobile device, you will have to download the user testing app on your mobile.

After two days of signing up, I got a few tests but all of them had a screener and unfortunately, I did not qualify in the screening. The screener questions generally ask you about the kind of work you do and the type of industry you operate in. I was very fair and honest with my answers. I answered what was actually true with my case.

But, I could not qualify for the test as my answers did not match with the kind of profile they were looking for to take up the test.

On the very next day, I got a special tester panel survey:

Special tester panel survey

This was an unpaid survey and if you get selected for this survey, then the chances of receiving the tests increase. This survey had around 7-8 questions regarding my current job profile including my organization, designation, employment type, industry, etc.

On completion of the survey, I did not get the result right away. I was just shown a thank you message. So, I had to wait to see if I am qualified for the ongoing tester panel or not.

I did not get any response from the UserTesting website if I am selected in the tester panel or not, however, on the same day, I received three tests – 1 for android phone and 2 for Windows PC.

But, again I did not qualify for the screener. Just like this, I kept on receiving tests daily for both Windows PC and Android phone, however, each of these tests had a screener and unfortunately, I was not qualified for any of them.

It is been around 10 days since I have enrolled in I receive 1-2 tests daily, but I could not qualify for any of them yet. The country in which I live in India so might be staying far away from the US is one of the reasons why I did not qualify for the tests.

However, as I am still new to this website, I am waiting for more test opportunities to come!

Conclusion is a good tool for getting the user experience testing done for your website or apps. As a company, you can be benefited from its services as it gets you the real user responses and feedback which will help you improve your product.

They offer both individual and enterprise solutions.

As a tester, it’s a good platform for you to earn some extra bucks. You need to have fluent English-speaking skills and some technical background to be able to perform tests. The website has a straightforward and transparent way of working, however, it is uncertain as to how many tests you will be able to take up.

Qualifying for the test depends upon a lot of factors including your demographics, industry, work experience, income, age, devices you own, web applications you use, your shopping pattern, etc.

Let us know your experience as a User Tester.

Recommended Reading

29 thoughts on “UserTesting Review: Can You Really Make Money With”

  1. Yes, User Experience plays a very effective role in any kind of application…Everyone should have to focused on that.

    Your article is also very helpful to me…Thanks

    • Super user expressionless verry effective role any kind of application everyone should have tofocued on that super

  2. This portal will provide essential information on Selenium and Manual Testing. And also provides FAQs on Manual testing, Selenium and Corejava. One of the main purposes of the site is to prepare people for the interview which includes questions along with sample resumes.Once the training is completed, the site will help people to attend interviews with confidence.

    • Thanks. You can check out this page to get the freelance software testing job opportunity ebook

  3. I have worked with Usertesting while in early stages of my freelancing. Very easy to setup, work and start earning for beginners, only thing to be careful is your language, must be having a good accent. Nice article.

  4. Hi
    My name is Karima my last name is rezayee
    Your user is really good I also like to start making money with usretesting but I don’t know where should I start I need to some direction

  5. Hi,
    AVOID. From my experience, it is NOT possible to make money from UserTesting, but it is possible for them to make money from you. This is a SCAM. They endlessly collect data about you, products you use, career related maters, etc. They get as big a digital finger print from you as possible, even asking for access to your LinkedIn profile. None of this has anything to do with your ability to navigate a web site. I was never able to “qualify” for a test, so I spent significant time and never made any money. AVOID!

    • Hi Bill,
      I am not a professional or an employee of Usertesting, but I have been signed on with them for over 3 years. In my experience, this is not a scam. Money shows up in my Paypal every week and they have never asked me for any other social media link from me other than an email to deposit the cash into. I actually just accepted a test right this second and have $20 to be deposited into my account on top of that. I have never had to provide personal information and they even notify you if personal information will be required in a test so you do not have to accept t if you’re not comfortable. I hope this was informative! I am going to go take the test now :)

    • User testing is one of the best survey platform I am really impressed its easy and straight forward.
      they pay you within seven days

  6. I conduct user tests as part of my job – but due to Covid-19, my work and salary have reduced significantly. I enrolled with UserTesting on 3 June, passed the assessment and have not had one single test. I’ve had a few offers to participate in unpaid surveys but that’s it. I agree with Bill Mann above. I’m spending more on data and earning nothing. I don’t know if it’s my profile or location or what, but I’m a highly eloquent, experienced site tester – and an excellent proofreader/layout auditor – so I’m
    really disappointed that I can’t use my skills and earn additional, desperately needed income.

  7. @All,
    If you have skills and are interested in working part or full time as an author writing on your favorite topics, please get back to us. We have open positions for freelance content writers with good pay.

    See more details and apply here:

  8. Hi, I have been consistently making money through Usertesting for over 3 years. There are a few things wrong with this article, even though I only just skimmed it, but I feel like there are slight inaccuracies that i’d like to clarify. First off, Usertesting tests are on average expected to be 10 minutes, not 20. Generally though most of the time as long as you complete the tasks to the best of your ability and are detailed, they will accept the video if it is shorter than 10 minutes. The last test I took for them was barely 5 minutes and i was still paid AND rated 5 stars. Granted, this could vary from company to company, but Usertesting itself has no issue with it. Secondly, just to clarify, almost every test that is OVER 10 minutes long is called a “moderated study” or “live conversation” and requires you to actually schedule a live meeting with the company who requested the feedback. The most common I have seen is “$30 for 30 minutes of your time” or “$60 for 60 minutes of your time!”

    It is true that making consistent money with Usertesting is likely not an option because you do need to qualify for each test, but there are tips that can help you earn more and qualify for more tests.
    1. Keep the screen open in the background while you’re working or in the house. Tests are often sent to testers that are already online and active on the Usertesting screen, so if your account is open you can expect more tests.
    2. Become a 5 star tester. The more detailed you are in each test, the better your reviews will be and the more tests you’ll be sent. This definitely took some time for me, but i am now rated 4.9 out of 5 stars and i get at least 10 tests daily that i can attempt.
    3. Keep at it. Like i said, i’ve been doing Usertesting for over 3 years and I have probably only made around $700, but that’s over $230 extra spending money a year or $20 extra bucks a month. Even better, i’ve made over $400 just this year alone, so it’s proof that it does get better the longer you keep at it.

    This isn’t a “get rich quick” sort of thing, but it’s fun and enjoyable to share your opinions and why not make a couple extra bucks! I have nothing but positive things to say about them :)

  9. I would not use this company. I jumped through all their hoops and did my first test. It has been over a month and they keep saying “just a little bit longer” to get paid.

  10. I’ve just started with about a week ago. I’m in the U.S., and after completing my practice test and my first paid test, I began to see dozens of available tests daily. I am screened out of most of them, however I’ve been able to complete 6 tests already. And this is with very limited time – I work full-time, so I only check for tests occasionally.

    So far, I think it’s great. This is MUCH much better than, which I recently quit after 10 years of checking for work off and on. I was never able to find tests there. At utest, accepting a project meant you had to review a TON of poorly formatted information, and frequently after accepting a project and spending a lot of time reading about it, I found that there weren’t even any test cases available.

    If you’re in India, you might want to check out utest, because a lot of the testers are Indian. As an American, I actually found it really difficult because most of the project test leads were Indian and it was hard to communicate, being in such different time zones.

  11. Best User testing Article i Have Ever Read Keep Updating We Want Learn More About You Knowledge.
    i am Software Developer at

  12. These look great to me for the best hackers who hacked $500k for their software so cool, visit them on

  13. this was a very strange application and experience, not only that but their first video that was just a couple of short minutes kept freezing and you couldn’t watch the whole part of it, but the whole time I was asking myself what the hell this whole thing was, because it said it was recording something in the background and I didn’t know how to stop it. I also installed the program and deploy the button on the web developer or whatever it is in that menu under the settings panel, and my tablet started messing up. when I turned the button off and remove the application my tablet went back to normal. this appears to be a very odd app and I don’t know how people make money from it.


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