Fix for Android Email App Keeps Stopping

Through this tutorial, explore different ways to Fix for Android Email App Keeps Stopping issues with the steps:

With our smartphones getting smarter each day, we, well, most of us have started using them for most things we previously did on our laptops. We browse, maintain our social media, shop, watch movies, check emails, and do much more. A few email apps installed, and they are easier, simpler, and quicker.

Every good thing has a few drawbacks and checking emails on Android is no different. Sometimes the email keeps stopping, becoming unresponsive and sometimes throwing various errors in your face. It could be very annoying, not being able to check important emails.

So here we are with a few fixes for the email app’s keep crashing problem.

Android Email Keeps Stopping -Know Why

Fix for Android Email App Keeps Stopping

The fixes will help you troubleshoot your email apps on your Android device by yourself. But first, let’s understand why Android emails keep stopping.

Android Email App Keeps Stopping

Reason for Email App Won’t Open on Android

Many of the readers have asked a question: Why can’t I open my emails on my phone?

One of the most common reasons noticed for this error is that some apps were trying to update themselves in the background.

For example: While trying to check email, the weather app tried to update itself. It took a while to understand that other apps updating in the background are why the email app keeps stopping. That’s why the email app keeps closing at times.

Caching issues might also be the reason for email apps not working on Android. It causes background services to fail. If your email app is open in the background, it might crash because of the cache. Low memory or a weak chipset is a common reason email apps are crashing.

Following are some of the fixes you can try for email crashing on Android. Hopefully, they will resolve your email app crashing issue.

#1) Force Stop the App

Most likely, temporary glitches are the reason your email apps keep crashing. This goes for most apps. In such cases, force closing the app should fix the issue.

Follow these steps:

  • Launch Settings.
  • Tap on Apps.
  • Select the email app you are facing the issue with.
  • Tap on Force Stop.

Force Stop

  • Relaunch the app.

It should work fine now.

#2) Restart Your Phone

If you still face an email app crashing problem, try restarting your device.

Here is how to do it:

  • Hold down the power button until you get the option – Power off, Reboot, Silent, Airplane.
  • Select Reboot/Restart

Restart Your Phone

The options could differ, but there will be a Reboot or Restart option. Wait for your device to reboot and launch the email app. It should work.

Suggested Reading =>> Why is my phone so slow?

#3) Clear Cache and Data

If there is a caching issue, you will need to clear the cache of the app.

  • Log out of your email app.
  • Close the app.
  • Go to Settings.
  • Select Apps
  • Tap on your email app that keeps crashing.
  • Tap on Clear Cache/Clear Data


  • Open your app again.
  • Log in to your account.

You shouldn’t be having any more issues with your email app now.

#4) Update the App

Often, outdated versions of apps can cause all kinds of errors and glitches. If you have been too busy updating your app, this is the right time.

  • Open the Google Play Store
  • Search for the email app you are having problems with.
  • If the Update option is lit, tap on it.


  • After the app is updated, relaunch it.

See if this fixes the email and keeps stopping the issue.

#5) Uninstall Android System WebView Updates

Sometimes, recent updates to the Android System WebView can be the reason for all email apps crashing on Android. So, here’s what you should do:

  • Launch Settings.
  • Go to Apps.
  • Tap on Android System WebView.
  • Tap on the three dots in the top right corner.
  • Select Uninstall Updates.

uninstall updates

This is how to fix emails not working in the Android mail app.

#6) Reinstall the App

This is what is to be done if nothing works. Uninstall the problematic app and reinstall it from the Google Play Store.

Follow these steps:

  • Go to Settings.
  • Tap on Apps.


  • Select Manage Apps.

manage apps

  • Select the problematic email app.
  • Tap on Uninstall App.

app info

  • Restart your device.
  • Launch your app and log in to your account.

See if the problem is fixed now.

#7) Reboot the Device in Safe Mode

This is the last resort solution on how to fix the email that keeps stopping. If your app has some glitches, you might face this issue. Rebooting your device in safe mode will help you determine if that is your email app. However, if your email app is a third-party app, it will be disabled and if it is a pre-installed app, it will not.

Here is how to do it:

  • Hold down the power and volume down button.
  • Wait for your device’s logo to appear.
  • Release the power button but keep holding down the volume button.
  • Let your device boot into safe mode.

safe mode

  • Unlock your device and see if the app is working without an issue.
  • If it is working fine in safe mode, then there is a glitch in the app, uninstall it right away.

#8) Clear the Storage

If your device has low memory, it can cause your email app to crash. Clear some of the storage space to fix the issue.

  • Go to Settings.
  • Tap on About Phone.


  • Select Storage.

about phone

  • You will see what is occupying how much space.
  • Tap on the section you want to clear.

storage space

  • Delete the photos or videos that you have backed up or don’t need anymore.

Delete - email keeps stopping

  • Uninstall apps you don’t use.

occupied space - email keeps stopping

  • Relaunch the email app.

#9) Wipe Cache Partition

This is yet another fix that works when the email keeps stopping.

Follow these steps:

  • Turn off your device.
  • Hold down the Power, Home, and Volume up buttons.
  • Wait for the device to vibrate.
  • Let go of the Power button, but hold on to the other two.
  • A menu will appear.
  • Use Volume up and down buttons to navigate to the menu.
  • Select Wipe Cache Partition.
  • Click on the Power button to select it.
  • Now go to the Reboot System Now option.

Reboot System Now - email keeps stopping

[image source]

  • Press the Power button

Let the system restart and open the problematic email app now.

Frequently Asked Questions

Q #1) How do you fix an app that keeps stopping on Android?

Answer: If you haven’t been able to use your email app even once, it is possible that the installation is faulty. If the error started after using it for years, see if it needs to be updated. If not, try reinstalling it in both cases.

Q #2) Why does my phone keep closing my email app?

Answer: There could be many reasons like shortage of storage, pending updates, cache error, etc.

Q #3) How do I clean my cache on my Android phone?

Answer: For a specific app, go to Settings and tap on Apps. Select the app whose cache you want to clear, and tap on clear cache. For Chrome, tap on the Chrome Menu, go to Settings and select Privacy and Security. Tap on Clear Browsing Data, select cached images and Files, and tap on Clear Data.

Q #4) How do you restart an app on Android?

Answer: Here’s how to restart an unresponsive app:

  • Open Settings.
  • Select Apps.
  • Tap on the unresponsive app.
  • Select Force Stop.
  • Tap Force Stop to confirm.
  • Relaunch the app

Q #5) Why does my app open and then close right away?

Answer: It could be because the app isn’t completely compatible with your device or maybe it is not installed correctly. It could also be because you are using an outdated or unsupported version of the app.

Q #6) Why is my email not working on my android tablet?

Answer: Your email might not have sync enabled for the device, which may be the reason why it is not working. Other reasons might be cache or an issue with the app. Try clearing the cache, reinstalling the app, or deleting and adding your email accounts again.

Q #7) Why did the email stop syncing on Android?

Answer: You may have accidentally turned off the sync or maybe your device’s storage is full. Turn on the sync and empty the storage of your device.

Q #8) How to fix the “Unfortunately, Email has stopped” error on Android?

Answer: Here are a few ways to fix Unfortunately, email has stopped the issue:

  • Restart your device.
  • Update your email app.
  • Clear the cache and data of your email app.
  • Launch your device in safe mode.
  • Clear the RAM of your device.
  • Wipe the cache partition.

Q #9) How to fix the “Google keeps stopping” error?

Answer: Here’s how to fix this error:

  • Clear the cache and data of your Google app.
  • Update your Google app.
  • Update your device.


If your email keeps stopping, try force-stopping the app and restarting it. Check for updates for that app or restart your device. You can also uninstall and reinstall the app to see if that fixes the problem. One of these solutions will fix the issue.