Have you been facing problems in interviews? Do you fear to deliver any speech? Do you hesitate to speak in your company meeting? Do you have problems explaining your views to others? Do others disagree with you even though you are right?
If answers to these questions are ‘yes’ then it’s time to improve your communication skill. You should be perfect in all ways of communications like verbal, presentation skill and written communication.
Poor communication generally leads to disagreement and misunderstandings. Even in romantic relationship if you are poor at communication, chances are high that you will break up with your boy friend or girl friend.
Good communication skill is a must for software testers. You might have seen this line in every job requirements especially openings in QA and testing field. As testers require communicating with different project team members including clients, communication skill plays important role. If you want to win the arguments (I mean arguments that are right) and find the common solution for your problems with your subordinates then you should be able to express your views effectively.
As a part of ’soft skills for testers’ article series I am sharing detailed power point presentation on “How to improve communication skill”.
Keep in mind these simple rules for effective communication:
- Listen carefully when others are clarifying their thoughts. Don’t interrupt others in-between.
- Do not speak too fast. Slow down while speaking.
- Speak clearly. Your pronunciation should be loud and clear.
- Make eye contact with whom you are speaking. This increases chances of mutual agreement.
- Read, read and read. For better communication and effective words in your speech your vocabulary should be very strong. Reading more and more will increase your vocabulary.
Besides these 5 golden rules for effective communication here is PPT presentation on improving your communication skill.
Main topics covered in this PPT:
1) What makes a good communicator?
2) Process of communication
3) Active listening
4) Using non-verbal communication effectively
5) Presentation skill while appearing for an interview.
Thanks SoftLogic Technologies for this presentation.
Update: You can also download the first PPT on communication skill.



63 comments ↓
Hi All,
It’s really a nice article and message not only for testers but also for other software professionals…
But I didn’t find the PPT link……????
hi,
really a nice article,but PPT link not found!!!
Hi,
Very nice article. It really inform about importance of communication. Thanx for giving such a nice article.
Good article……..
@Prashant and preethi
I have embedded both the PPT’s in this page using slideshare flash player. This might happen that these PPT’s are not shown in some browsers. If you have another browser like Firefox or IE6 you can view these PPT’s without any problem.
If you are still not able to see it, contact me I will mail it to you.
@ Prashant & preethi
U can see the entire PPT slides by mouse over through the flash object.. No need to go to slideshare.com…
hi Vijay ,please tell how we can we download this PPT
Hi Vijay,
Can u send me to my mail id ya, any chances for download this article i eager to see the ppt file how it is helpful for communication
Very nice article and very useful for all. PPT explain again one nice…
I have got Firefox browser but still it is not displaying.Can anybody suggest me suitably since i want to view ASAP i go through each & every sentence of this website with lots of interest since i found it to be most informative in the software testing world.
Thanks to all of them who have initiated for the launching of this website.
Awaiting your reply.
Regards.
Pavan Ankus.
Hi,
All! it is very interesting topic. Everyone is having problem with communicating though they could express, but due to hesitation or not knowing the correct way to communite, for them it is very useful…
Hi,
Could you please email these two presentations to my mail id ? If it is not possible, please upload them in any file sharing sites and give the link here.
Thanks to you & Mr Jayanth.
Hello Sir
Very nice article !!!!!!
Helpful to everyone.
thanks
HI
Very nice and useful article
HI
Very nice and useful article…Thanks
Its a really good article to read.According to me communication is first then work comes.
A SUPERB PPT FOR IT PROFESSIONALS………
wow…excellent its very useful for all.
Hi frnds,
If the page titles in our projects are wrong/missing then what priority should we give? pls reply immediately
Please provide PTT link
@ Jaykay,
What do you mean by the “Page Title”, can you post this question with an example and your answer for it?
Regards,
Suhas M
Hi suhas,
Page title: at the top of the browser window– it will tell us the current page name where we are, that one is page title.
In prj few of the modules have wrong page titles, that issues are identified by clients then it become big issue thats y I asked…
THis is very nice and very helpful to improve their confidence……
Hi,
I am not able to view the PPT’s.
Can you please send it to my mail ID:ravula.rajender@gmail.com
Thanks.
what are the different names for STLC or test strategy
and difference for methodology and test strategy in
software testing.
I found it to be most informative to the beginners of in
the software testing world.
Can you please send it to my mail
ID:surya5111@yahoo.com
Thanks.
Thanks to all of them who haveinvolved in initiated for
the launching of this website.
Hi,
Can you send that PPT to me.
seethapathik@broadline.co.in
Thanks.
It’s very good artical.please send the PPTs.
In my company, I have been asked to study Perl scripting. Can anyone tell whats the use of Perl in testing?
There is some problem in PPT. It occur some error when it is opened.
Thanx for ur message to all friends. I will send PPT to all.
their is no clear idea about topic
I know Testing (Manual and Automation) both, now I want to learn some thing more rather then testing, but I m not getting what should I learn which help me in my carrier in testing field.
I know basic Sql but not so good as well unix basic commands as read in your PPT. So please can you help me out and suggest which things I can learn which will help me in my futur for my carrier.
Thanks
hi
i need some information do people from medical background can for testing tools for career change or is it difficult to learn software.
thanks
hi atlast ‘m here this is amazing which have seen on net ….. its v useful not only to beginers but for proffesionals as well who know something”"
Hi Vijay,
Your answ
er are really helpful.
I just want to thankyou for your efforts.
Thanks a lot.
Pooja
Hi, i am Arun kalbele from nagpur, right now i am persuing MBA from raisono college ,nagpur. this artical is nice but i didn’t find ppt for this.
Can you send me ppt on this topic.
Thanks
Hi
It gained more knowledge with the information given in ppt. I need some more explanations on Communication skills.
hi all
iam a BCA graduate in 2005 iam looking for a job in software testing and i have almost 3 years gap from when i passed out please suggest me how to plan for testing job
waiting for ur replay
thanku
It is very nice to read & it’s so much helpfull to every one.
send me solution how to download ppt
It is very nice article & helpful to all
HI
can you give the details of ISTE certification
I am a fresher working as a software engineer- Testing
I want to do that certification ASAP.
please guide me.
Regards
Pavitra
[…] or testers can make when they are not agree with some points. For this tester also requires good communication, troubleshooting and analyzing […]
Hi Pavithra,
There is no ISTE certification.
CSTE & CSQA certification is there. If you want to do that just go to this website www.softwarecertifications.org and see the detailed information
Hi
Good grammar is necessary for good communications, and you do need to remember the definite and indefinite articles in your sentences.
Otherwise, you express yourself well.
R
Hi,
Its a gud article but PPt is not opening
Hi,
there are lots of gud points on this site but PPT is not opening
hi i think this site is very important and article also use full
Hi,
I can able to see the PPT by saving it to my local drive.
Thanks,
vimal
tis is very nice articles.and also we expect more articles related software tesing and improving communication skill
Hi Evangalin Golina
Please forwrd your queries regarding communication skills at jdev.1966@gmail.com
hi
its very nice
actually looking for job for testerin mumbai
help
me
This website is excellent.Its really awesome.
I hv to give training on one project. Describing project indetails. I don’t have detailed idea of some part and concerened is not taking interest in explaining. Pls guide how to answer if any question comes from that part.
Hi,
This is really a good article. Effective communication skills are essential for success. By successfully getting your message across, you convey your thoughts, your queries and ideas effectively.
boss its really a nice thing for general human being.
thanks a lot.
Hi ,
This is very nice article .it is very useful for software testers and doveloppers . i was really apprisate for this article. this is used in general people also .key points are rally very good .
But i did not find the PPT links
THAX
This article is very nice . I am working in a famous financial organisation and persuinf MBA finance. It is very helpful but Icouln’t find any ppt. Can anybody send me this ppt?
hai,
i am thiyagu doing my software engineering
this power point presentation is very usefull and it make me to get aware about communication …….
Hai I am doing B.C.A in cherraan’s college of arts and science in Kangayam. This presentation helps me lot to know about communication. So keep doing such a nice presentations like this. Because this will bring a good morale for those who are facing trouble with thier communication. Thanks for such a good one…………
Nice article…
Helped me lot.
Thanks…
Can you please for forward remaining PPT files at ranjit2709@gmail.com?
Thanks in advance.
Ranjit
hi,
very good article, which is useful we espect more articles like this plz forward this articles/presentation to may mail address
Thanks
harishkumar.A
hi ,
It’s a good article and fresher can aslo get advantage at the time of interview from this article..
Thanks
kapil (QA)
Hi preethi u click on thumb nail at right side bottom, then u ll get PPT
bye
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