The QA Software Testing Checklists (Sample Checklists Included)

Software QA Testing Checklists:

Today we bring to you another quality tool that is so often underused that we thought we would rehash details about it in the hope that it regains its lost glory. It is ‘Check List’.

Definition:  A checklist is a catalog of items/tasks that are recorded for tracking. This list could be either ordered in a sequence or could be haphazard.

Checklists are part and parcel of our daily lives. We use them in various situations from grocery shopping to having a to-do list for the day’s activities. 

QA checklist

Overview

As soon as we get to office, we always make a list of things to do for that day/week, like below:

  1. Fill timesheet

  2. Finish documentation
  3. Call the offshore team at 10:30 am
  4. Meeting at 4 pm….etc.

As and when an item in the list is done, you strike it off, remove it from the list or check the item off with a tick – to mark its completion.  Isn’t it all too familiar to us?

However, is that all it can be used for?

Can we use checklists in our IT projects formally (specifically QA) and if yes, when and how? This is what is going to be covered below.

I personally advocate the use of checklists for the following reasons:

  1. It is versatile  – can be used for anything
  2. Easy to create/use/maintain
  3. Analyzing results (task progress/completion status) is super easy
  4. Very flexible – you can add or remove items as needed

As is the general practice we will talk about the “Why” and “How” aspects.

  • Why do we need checklists? : For tracking and assessing completion (or non-completion). To make a note of tasks, so that nothing is overlooked.
  • How do we create checklists? : Well, this could not be simpler. Simply, write everything down point by point.

Example checklists for QA processes:

As I mentioned above, there are some areas in the QA field where we can effectively put the checklist concept to work and get good results. Two of the areas that we will see today are:

  1. Test readiness review
  2. When to stop testing or Exit criteria checklist

Test Readiness Review:

This is a very common activity that is performed by every QA team to determine whether they have everything they need to proceed into the test execution phase. Also, this is a recurring activity before each cycle of testing in projects that involve multiple cycles. In order to not run into issues after the testing phase begins and realize that we entered the execution phase prematurely, every QA project needs to conduct a review to determine that it has all the inputs necessary for successful testing.

A checklist facilitates this activity perfectly.  It lets you make a list of ‘things-needed’ ahead of time and to review each item sequentially. You can even reuse the sheet once created for subsequent test cycles too.

Additional info: Test Readiness Review is generally created and the review is performed by the QA team representative. The results are shared to the PMs and the other team members to signify whether the test team is ready or not to move into the test execution phase.

The below is an example of a sample Test Readiness Review checklist:

Test Readiness Review (TRR) Criteria

Status

 All the requirements finalized and analyzed  Done
 Test plan created and reviewed  Done
 Test cases preparation done
 Test case review and sign off
 Test data availability
 Smoke testing
 Sanity testing done?
 Team aware of the roles and responsibilities
 Team aware of the deliverables expected of them
 Team aware of the communication protocol
 Team’s access to the application, version controlling  tools, test management
 Team’s trained
 Technical aspects- server1 refreshed or not?
 Defect reporting standards are defined

Now, all you have to do with this list is mark done or not done.

Exit Criteria Checklist:

As the name indicates, this is a checklist that aids in the decision making of whether a testing phase/cycle should be stopped or continued.

Since, a defect free product is not possible and we will have to make sure that we test to the best extent possible in the given amount of time – a checklist of the below effect is created to track the most important criteria that needs to be met to deem a testing phase satisfactory.


Exit Criteria

Status

 100% Test Scripts executed  Done
 95% pass rate of Test Scripts
 No open Critical and High severity defects
 95% of Medium severity defects have been closed
 All remaining defects are either cancelled or documented as Change Requests for a future release
 All expected and actual results are captured and documented with the test script Done
 All test metrics collected based on reports from HP ALM
 All defects logged in HP ALM Done
 Test Closure Memo completed and signed off

Testing Checklist

Are you going to start a new project for testing? Don’t forget to check this Testing Checklist in each and every step of your Project life cycle. The list is mostly equivalent to Test plan, it will cover all quality assurance and testing standards.

Testing Checklist: 
1 Create System and Acceptance Tests [ ]
Start Acceptance test Creation [ ]
3 Identify test team [ ]
Create Workplan [ ]
5 Create test Approach [ ]
6 Link Acceptance Criteria and Requirements to form the basis of
acceptance test [ ]
Use subset of system test cases to form requirements portion of
acceptance test [ ]
8 Create scripts for use by the customer to demonstrate that the system meets
requirements [ ]
9 Create test schedule. Include people and all other resources. [ ]
10 Conduct Acceptance Test [ ]
11 Start System Test Creation [ ]
12 Identify test team members [ ]
13 Create Workplan [ ]
14 Determine resource requirements [ ]
15 Identify productivity tools for testing [ ]
16 Determine data requirements [ ]
17 Reach agreement with data center [ ]
18 Create test Approach [ ]
19 Identify any facilities that are needed [ ]
20 Obtain and review existing test material [ ]
21 Create inventory of test items [ ]
22 Identify Design states, conditions, processes, and procedures [ ]
23 Determine the need for Code-based (white box) testing. Identify conditions. [ ]
24 Identify all functional requirements [ ]
25 End inventory creation [ ]
26 Start test case creation [ ]
27 Create test cases based on inventory of test items [ ]
28 Identify logical groups of business function for new system [ ]
29 Divide test cases into functional groups traced to test item inventory [ ] 1.30 Design data sets to correspond to test cases [ ]
31 End test case creation [ ]
32 Review business functions, test cases, and data sets with users [ ]
33 Get signoff on test design from Project leader and QA [ ]
34 End Test Design [ ]
35 Begin test Preparation [ ]
36 Obtain test support resources [ ]
37 Outline expected results for each test case [ ]
38 Obtain test data. Validate and trace to test cases [ ]
39 Prepare detailed test scripts for each test case [ ]
40 Prepare & document environmental setup procedures. Include back up and
recovery plans [ ]
41 End Test Preparation phase [ ]
42 Conduct System Test [ ]
43 Execute test scripts [ ]
44 Compare actual result to expected [ ]
45 Document discrepancies and create problem report [ ]
46 Prepare maintenance phase input [ ]
47 Re-execute test group after problem repairs [ ]
48 Create final test report, include known bugs list [ ]
49 Obtain formal signoff [ ]

Automation Checklist

If you answer yes to any of these questions, then your test should be seriously considered for automation.

#1. Can the test sequence of actions be defined?

Is it useful to repeat the sequence of actions many times? Examples of this would be Acceptance tests, Compatibility tests, Performance tests, and regression tests.

#2. Is it possible to automate the sequence of actions?
This may determine that automation is not suitable for this sequence of actions.

#3. Is it possible to “semi-automate” a test? 
Automating portions of a test can speed up test execution time.

#4. Is the behavior of the software under test the same with automation as without?
This is an important concern for performance testing.

 #5. Are you testing non-UI aspects of the program?
Almost all non-UI functions can and should be automated tests.

#6. Do you need to run the same tests on multiple hardware configurations?
Run ad-hoc tests (Note: Ideally every bug should have an associated test case. Ad hoc tests are best done manually. You should try to imagine yourself in real-world situations and use your software as your customer would. As bugs are found during ad-hoc testing, new test cases should be created so that they can be reproduced easily and so that regression tests can be performed when you get to the Zero Bug Build phase.)

An ad hoc test is a test that is performed manually where the tester attempts to simulate the real-world use of the software product. It is when running ad hoc testing that the most bugs will be found. It should be stressed that automation cannot ever be a substitute for manual testing.

Points to note:

  1. The above two are examples to showcase the use of checklists to QA processes, but the usage is not limited to these two areas.
  2. The items in each list are also indicators to give an idea to the readers about what sort of items can be included and tracked – however, the list can be expanded and/or compacted as needed.

We really hope that the above examples have been successful in bringing forward the potential of checklists to QA and IT processes.

So, the next time you are in need for a simple tool that is semi-formal, simple and efficient, we hope we have oriented you towards giving checklists a chance. Sometimes, the simplest solution is the best.





12 comments ↓

#1 smita

yes checklists are very useful if used properly. we use fo automation. can you share some tips for automation checklist?

#2 Mujahid

This is a very helpful article. Checklists are very helpful in completing and tracking the tasks progress. A well planned checklist will not let the QA Engineers to miss any thing.

#3 Archana V

Checklists are very useful when we follow it religiously. We use checklists for DTP, DTS, DTR and all other client deliverable.

#4 Bibhu

Hi Swati,

There are 2 items in the Exit Criteria with 95% which is acceptable only when a proper rationale is provided for the same. This is mandatory when quality and regulations standards are in place.

I feel both Entry and Exit checklist should contain a Remarks column to state the proper rationale for any deviations in defined criteria’s.

#5 Tester

Nice artical…

#6 Swati Seela

@Bibhu: The exit criteria list and the readiness review list provided in this article are merely examples to showcase 2 very practical situations you can use it in a QA world. If in your case, it makes sense to include the explanation column, by all means you can do so, since checklists are so expandable. I hope that helps….

#7 Essam

Hi every body i need help i want to be a tester and i do not know how i should start so please give me a hand if any one can help and thank you.

#8 Jack Joseph

Hi,
Can you give the sample test cases for load testing
(1.no of visitors the portal can handle
2. Number of logged in users performing various actions via web and via mobile. ie those who

are using web navigation and API. )

#9 Alchemist

Great post.. really helpful!

#10 sarah

can u please give me example of test case for any vending machine .simple

#11 Vinay

We use process street to manage our software QA checklists for releasing our own software and it works great.

#12 mhshahib

its really useful when it comes to QA Engineering.Need more details for Automation.

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