Sample Bug Report

Below Sample, Bug/Defect Report will give you an exact idea of how to report a Bug in the Bug Tracking Tool?

Here is the Example scenario that caused a Bug:

Lets assume in your application under test you want to create a new user with user information, for that you need to login into the application and navigate to USERS menu > New User, then enter all the details in the ‘User form’ like, First Name, Last Name, Age, Address, Phone etc.

Once you enter all this information, you need to click on the ‘SAVE’ button in order to save the user. Now you can see a success message saying, “New User has been created successfully”.

Sample bug report

But when you entered into your application by logging in and navigated to USERS menu > New user, entered all the required information to create the new user and clicked on SAVE button.

BANG! The application crashed and you got one error page on the screen. (Capture this error message window and save as a Microsoft paint file)

Now, this is the Bug scenario and you would like to report this as a BUG in your Bug-Tracking Tool.

How Will You Report This Bug Effectively?

Here is the sample Bug Report for above-mentioned example:
(Note that some ‘Bug Report’ fields might differ depending on your bug tracking system)


Bug Name: Application crash on clicking the SAVE button while creating a new user.
Bug ID: (It will be automatically created by the BUG Tracking tool once you save this bug)
Area Path: USERS menu > New Users
Build Number: Version Number 5.0.1
Severity: HIGH (High/Medium/Low) or 1
Priority: HIGH (High/Medium/Low) or 1
Assigned to: Developer-X
Reported By: Your Name
Reported On: Date
Reason: Defect
Status: New/Open/Active (Depends on the Tool you are using)
Environment: Windows 2003/SQL Server 2005

Application crash on clicking the SAVE button while creating a new
the user, hence unable to create a new user in the application.

Steps To Reproduce:
1) Login into the Application
2) Navigate to the Users Menu > New User
3) Filled all the user information fields
4) Clicked on the ‘Save’ button
5) Seen an error page “ORA1090 Exception: Insert values Error…”
6) See the attached logs for more information (Attach more logs related to bug..IF any)
7) And also see the attached screenshot of the error page.

Expected Result: On clicking SAVE button, should be prompted to a success message “New User has been created successfully”.

(Attach ‘application crash’ screenshot. IF any)

Save the Defect/Bug in the BUG TRACKING TOOL.  You will get a Bug id, which you can use for further bug reference.
Default ‘New Bug’ mail will go to the respective developer and the default module owner (Team leader or manager) for further action.

Related: If you need more information about writing a Good Bug Report read our previous post “How to write a Good Bug Report“.

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170 thoughts on “Sample Bug Report”

  1. hello everyone i want test cases plan for defect tracking and bug fixing system project , if anyone knows tell me…..

  2. Hi Vijay Sir,

    Thank you so much for updating such crispy knowledge
    on this web site. i am avid reader for your article past one year .

  3. Hello,
    Good artical on bug report.
    How can QA report bug to dev if he/she has a video file(.swf,mp4)?
    sometimes screenshot is not enought to explain bug,I have record screen using jing.
    but how to send it to dev??(Except email)
    Is there any bug tracking tool??

    • hii,
      You can use awesome screenshot as well,where you can take the screenshot along with the video recording option as well..And when ever you will record video or take screenshot so the app will create a link for that particular bug and even you can use that link in excel and can easily send the url at any environment e.g-excels,mails,whatsapp etc

  4. My Doubt is Built-in Exceptions like ArrayIndexOutOfBoundException,NullPointerException etc displayed while we are testing(Manually) a web application should be considered as bugs or not.If we Consider them as bugs what priority and severity must be given to that bug.

    Pls Can anyone answer?

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  6. hi
    I am Nisha.
    I need to see a standard terminology of Bug Report which is mostly used in IT/Computer firms nowadays.
    Please, can you provide me?

    • Test Case is the small part of test scenario. Test case confirm that each module and each actions are working properly or not in low level testing. Whereas, Test scenario is the process of testing collection of test cases in a bulk. Test Scenario confirms that, product is working as per end users requirements or not as a whole as per their need.

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