Q Customer has reported severe defects in Daily balance report. The customer
is unhappy that the problem is not fixed even after a week. What action you
as a PM will take to restore confidence of customer and ensure that this will
not happen in suture?
Answer:
Conflict resolution – Get on your customer wavelength. Get the facts and ask
questions, get detail info and take notes listen carefully. Establish and initiate an
action program(admit error if it is there, negotiate satisfactory solution, state the
solution and get agreement, take action and follow up with customer). Finally
establish proper daily problem review process to prevent such problems in future.
Q. It’s observed that the testers in your organization are performing tests on the
deliverable even after significant defects have been found. This has resulted
in unnecessary testing of little value because re-testing needs to be done
after defects have been rectified. You are the test manager and going to
update the test plan with recommendations on when to stop testing. List the
recommendations you are going to make.
Answer:
Following steps need to be taken .
a) Acceptance criteria should tighten
b) Test cases should be re-evaluated (preferably peer review)
c) If possible more test cases should be added. With boundary value and
equivalence class partition cases.
d) More test cases with invalid condition should be added
e) Stop criteria needs to be modified
Q. You are newly appointed as a test lead in an organization which uses manual
testing. Your boss wants you to put forth three testing tools and their features
to create awareness about the testing tools in the top management. Suggest
any three testing tools for your test Environment and why do you suggest
them?
Answer:
The third question is very important one. You can write about test Director, Win
runner/Load runner, McCable or any other coverage tool. Test director is useful to
track defect. WR or LR to do functionality/Load testing, Coverage tool to check the
code coverage thereby helping in White box testing.
Q. You are working on a project, where the requirements change dynamically.
The data in the project comes from various ends (from various Platforms) and
are inter-dependent. You see this as a big risk in the project. How would you
plan accordingly?
Answer:
Give a Plan which takes care of the risk and is identified in the Risk Areas. Say that
the testing scope would concentrate more on Data driven tests etc.
48 comments ↓
I am not sure where you collected these questions and whose answers are these. In my opinion, the answers lack critical thinking, questioning and knowledge of software.
You are working on a project, where the requirements change dynamically. The data in the project comes from various ends (from various Platforms) and
are inter-dependent. You see this as a big risk in the project. How would you plan accordingly?
The first thing I would do is to ask a question: What role do I play in this project?
The role I play decides what I would do.
What do you mean by changing requirements?
There is no commercial or maybe non commercial software projects that have a requirement document that is complete and with no changes in requirements.
You see this as a big risk in the project. How would you plan accordingly?
I feel that there might be bigger risks than the one listed in the question. If I alone recognize something as a risk and others don’t, I might not get co-operation from the team to execute any fantastic idea that I might have to resolve the risk.
How would I deal with it depends on my knowledge of contexts that surround the project.
If there were to be standard one line answers to problems that testers and projects face, monkeys and parrots might get trained in future to give those one line answers.
My intention of saying that is not to hurt you but to let you know that I think, one line answers or standard answers misguide and are false.
You are newly appointed as a test lead in an organization which uses manual testing. Your boss wants you to put forth three testing tools and their features
to create awareness about the testing tools in the top management. Suggest any three testing tools for your test Environment and why do you suggest
them?
Well, I am a Test Lead for which project and product?
Assume, I am a Test Lead for a chemical test lab at NASA, does your answer of suggesting Winrunner, QTP or any other tool help me or my boss or anyone in this world?
Let’s also assume, I am testing a mobile phone, now my boss is asking me the same question, what do you expect me to answer?
The same WR, LR, QTP?
Whoever reads this and is smart enough and is open to learning and is not from context driven community will understand that testing or any activity is context driven.
Your answer or solution to a problem is driven by contexts that surround and not just straight forward answers that fetched a job for someone in some organization.
Answer:
The third question is very important one. You can write about test Director, Winrunner/Load runner, McCable or any other coverage tool. Test director is useful to track defect. WR or LR to do functionality/Load testing, Coverage tool to check the
code coverage thereby helping in White box testing.
First of all, how does me joining a company as a test lead and being new to the company matter?
Well, I can think of ways where it might matter but are you sure you too have thought of them?
Coverage tools? Wow! Are they still selling?
The coverage tool has an algorithm to spit out a number and the algorithm wasn’t tested on your developers code when it was developed and hence every time the coverage tool runs on your software, it’s a test or an information to the coverage tool company and not just you.
Assume, your job is to cover each street in a specific city and there are 300 streets in that city.
I blind fold you and make you walk on 200 streets and due to that, you are unable to know the 200 streets you covered and have information about the 100 streets that you could note down.
What is your coverage?
100% or 33.34% or both?
Well, if you have read my comments in your blog, you could counter me by asking “What do I mean by coverage? and what is the context in which you asked the above question”
I would be happy if you thought of it despite me having an answer for that or not. It makes me feel happy that you have started to think and that’s important for me and for this country.
Hi Mr.Pradeep SundarRajan(a big name!)..
I guess, the idea of giving thre tools…Td, WR/LR & Cov.Tool is to tell that—One tells about a test management tool, the other functionalily / performance and the next / last would be about what is the test coverage…Looks reasonable….Assuming it is a normal development project which is ready for testing…I am sure, when you are interviewd by NASA or NOKIA they will not ask such questions…but when you interviewd by Polaris, CJ, AppLabs etc…
We can always cross question any interview answer..becuase it will be based up on his exp. or genaral…so do not bother too much these things…It is just an idea to answer such questions…if u r a TL or TM then it will help…If u try to answer as it is then…it is a big problem for u and for the co. who will hire u…
Good information. Thanks for your time and effort.
Pradeep Soundararajan is a nut ….one thing need to learn..respect other person views….
hi….
@KSR
Hi Mr.Pradeep SundarRajan(a big name!)..
How does it matter? However, you have misspelled it. It’s Pradeep Soundararajan
I guess, the idea of giving thre tools…Td, WR/LR & Cov.Tool is to tell that—One tells about a test management tool, the other functionalily / performance and the next / last would be about what is the test coverage…Looks reasonable….Assuming it is a normal development project which is ready for testing…
I would suggest Notepad, Excel and Word. I find it more plausible because I haven’t seen any testing projects run without them.
Those are tools, for sure.
When people say, “tools” in the testing context, they assume it to be “test automation tool”.
I am sure, when you are interviewd by NASA or NOKIA they will not ask such questions…
How do you know that? Did you attend them? Even if you have attended it is not NASA that asks questions but some people in it and you would never know what those people who did not interview you would ask.
but when you interviewd by Polaris, CJ, AppLabs etc…We can always cross question any interview answer..becuase it will be based up on his exp. or genaral…so do not bother too much these things…It is just an idea to answer such questions…if u r a TL or TM then it will help…If u try to answer as it is then…it is a big problem for u and for the co. who will hire u…
If an answer needs to be given without allowed to ask questions then I better not get hired.
@Jabbar,
Pradeep Soundararajan is a nut ….one thing need to learn..respect other person views….
Yes, he is a nut. Did the world change because of that?
Yes, The questions are more useful than the answers. The answers written here are just guidelines.
Be prepared for these types of questions but not with these same answers.
Useful info and Thanks for the views to learn a little bit more.
It seems that Pradeep Soundararajan is frustrated team lead in some frustru company…..
The questions are good…and I think at PL/Pm level you have your mind to think and answer the questions based on your experience…
You dont need to by-hearth the answers give..
the answers are just a guideline……Good effort…and useful info indeed..
Pradeep Soundararajan needs a jaadu ki zhappi to calm him down….
Pradeep Soundararajan never is never frustrated with a frustrated company. He is self employed. He is India’s one of the fewest independent Test Consultant.
When Galelio said the world wasn’t flat, he sounded the funniest.
Hello Pradeep,
Vijay s just giving an idea for the ppl, who r new 2 this testing field. If u r interested read it, otherwise just give him good suggestion 2 make it more interesting.
“I am not sure where you collected these questions and whose answers are these.” u should not say these words,
if u really want to tel somthing u should say it in rude manner. U should b polite, like “In my opinion, the answers lack critical thinking…..”
Otherwise y? don’t u start ur own Blog…………?
This s my suggestion 2 u…
‘DOOSRE INSAAN PE UNGLI MAT UTHAOO’
Hey Pradeep,
take it easy..
I understand that you are very much experienced and knowledgable person in this testing industry…
But you should not say this on your own..People should say this to you…
So India’s next Galileo…Be firm on the ground and have your head firm on your shoulders….eventhough u r a bigshot in this field….
Guide and help others rather than criticizing …….
@Pro_lead
So India’s next Galileo…Be firm on the ground and have your head firm on your shoulders….eventhough u r a bigshot in this field….
Galelio doesn’t need instructions from someone on what he needs to do.
@Beena,
U should b polite, like “In my opinion, the answers lack critical thinking…..”
Otherwise y? don’t u start ur own Blog…………?
Blog, what is it?
Hello Prdeep,
This softwretestinghelp.com itself s one blog.
Blog “usually maintained by an individual, with regular entries of commentary, descriptions of events, or other material such as graphics or video”.
I hope u got……….:)
Good one
I forgot why I came in here
oye pradeep pra,
tu sirfira maaloom padta hai…chittar padne hain 2 bas te teri akal thikane aa jaaugi..
sale, ek tobande ne FAQ likha hai doosrun ke benefit ke liye aur tu hai ke chik chik kiye jaa raha hai…chopp ho ja warna jaan se jaayega….
bada aaya test consultant-woh bhi independent.
suniya se independednt kar dunga sale ko
@hahainvisible,
Dear brave person who disclosed who is he/she,
I am glad what I wrote irritated you because its a trait of bad testers to get irritated by good stuff.
I suspect that this forum is technical and I challenged thoughts ( which is good for the community to better ) versus you and others challenging a person and not his ideas.
Using foul language makes you a feel better and makes you not realize you are one of the worst souls.
I bet you wont because you love being what you are.
Skilled software testing is not for people like you. A writing should offer thought process and not stop it. I bet those who responded to me are the ones who don’t like a better thought process.
Good for you!
Hi all,
Debating and arguing about any issue is fine but please stop using comment threads to spread hate speech.
Here many readers are getting helpful information from expert comments left by software testing professionals so please do not ruin the meaningful conversations on SoftwareTestingHelp.com
BTW, for those who are not familiar with name “Pradeep Soundararajan”:
Pradeep Soundararajan is a very respected person in software testing industry.
You can reach him at:
http://testertested.blogspot.com/
Dear Guys,
I have been working with Pradeep for the last few month & I have seen him very closely. He is out here only to give a few inputs and share a few views which would do something good for the testing community. He is not a fighter nor is interested to be one.
I could only say one thing here, if you don’t like any views, leave it – there is no need to criticize.
It’s a forum to share…
1) “To each his own”.
Context has a place of its own in all fields including testing.
2) I think we can take some inspiration from the following:
“It is only breaking up those walls and opening up those windows of mind will bring that fresh wind, that will build the ‘Innovative India’ of our dreams.”
The world has benefited enough from Galileo I think.
Dear Pradeep, Vijay, VR,
Being a respected person is a good thing, rather a respected one. Though, that should come by a community of people and not just … you know. Anyways, my whole point of writing here is that, all the people on this earth have different opinions and they have rights to demonstrate their opinions about something. Which is very much fair. Only thing is, it is very easy to criticize something. Somebody tried answering something, if one does not agree and have intention to challenge that, then why dont he/she put forward his/her answer in right manner?
Again, criticizing anything is so damn easy providing an answer is equally difficult.
So, please maintain the dignity on the forum (this goes for all).
(P.S. I have 30 ppl who can write in my favor here. Just a point to prove that what a person is, lies in the hitherto words and not shalls,)
Hi vijay,
Good article,
whatever has happened in the above posts is infact a inbuilt characteristics. Its in our blood, We just can’t cheer other’s success. I am shocked to read such comments by the civilised and litireate fellow member.
Such articles, forums, comments are posted to clear doubts and share information amongst members. Not to fight and show egoism.
Best regards
kishore sharma
Hiya,
I really appreciate author of blog to put the questions, i believe if someone is in Testing to get on to TL/TM level interview they have idea about the context, which is quite obvious.
however i believe the idea behind putting the question is to just share information about questions.
keep up good work fella.
Cheers
Ritesh
Dear,
Dont Assume yourself a great person. Still James Bach and other Gurus are telling they are peanut in the sea of Testing.
So Please share your thoughts in polite manner, if you really want people to accept your views.
This information is useful to basic preparation for the interview. It gives the idea and do some sort of braqinstormimg as well. Good One!
Guys…dont you all think that we are digressing from the topic. People come to this forum to get some inputs and provide theirs for others benefit. But what I see is a war going on…
@Pradeep
Dear…if you feel the answers provided are not correct and needs critical thinking. Why dont you post your answers. May be that could be of some help tp the forum…..
Hi All,
It is ver interesting.
Who is this guy(Pradeep). people say a great name in testing field. I think this has problem in understanding the things. everybody knows that softwaretestinghelp.com posts, discusses, publishes,blogs about testing terms, topics, experiences. And whatever being discussed or posted here refers to software testing. So, term like setting up chemical lab and all is a waste of time and foolishness.
Hi All,
What ever questions have been given here are definitely good, and relevant. Now lets add/edit this list so that we all can gain from all the experience here.
Dear All,
The above question’s are really Good, but the answers are mentioned as per their domain and experience,
I mean if any body like ” Pradeep Soundararajan” need to current he need to give guidence to the above answer were his points should give value addition to the testing group commute who are really need of some valuable answers”
sorry i hurt any body.
Redgs,
Mahesh
[...] Software testing interview questions Test manager Part I [...]
Hey Guys! I agree with pradeep, Instead of looking it in other angles why you all just pouncing on him? I didn’t get it.. In testing there is no single or the correct answer. We should set or know the context first.
I would like to thank the one who has posted the questions. Good ones..
Have fun love life !
I am really a foreigner to this blog but can certainly say that etiquettes of communication and respecting each other’s view are missing especially with Pardeep.
Dear Pardeep no one is perfect and either not imperfect it is just the situation make us alike.
I went through your profile on linkdin http://in.linkedin.com/in/testertested it is impressive.
As probably you know, while one person hesitates because he feels inferior, another is busy making mistakes and becoming superior.” No one is superior or inferior but your thinking making so.
Being a good consultant (be as a tester or any stream) one must learn trick to handle peoples. Software, computers are like a donkey they behave as human being like them to.
Overall enjoyed this blog – thanks to everyone for valuable time and contribution.
Just for information, I am a consultant with 15 years experiences in ERP, and retail / investment banking domain so any specific question please send me email on rose_int4 at yahoo
Guys need help from you, I am going for test lead position in one of the banks in india, can any one send me the relevant questions related to lead position, above questions were helpful but I need more, vpathania@gmail.com
Pradeep Soundarrajan does not have any other job…
Guys please do not refer his answers…. Overall a good job by STH portal….
Hi all,
I am searching some useful questions for Test Lead Interview.
I really appreciate the ‘http://www.softwaretestinghelp.com’ blog and always refer it whenever I need some information on Software Testing. But after reading this conversation I really get disappointed. Mr. Vijay has mentioned only 3 questions on this topic and I am expecting few more questions.
Rather than arguing, it will be helpful to others if you could add few more questions and guidelines about Test lead interview.
I have couple of Questions –
What was the biggest challenge you had while you work as lead?
How do you manage conflicts in your team?
Thanks,
Rujuta
Rujuta,
Let me try and help.
To a Test Lead I would ask questions related to Estimation, test strategising, customer management & liaison, automation, reporting, check her responses to real life test scenarios, team management & those related to and arising from his resume. Generally I would spend good time assessing her for different aspects and would not hesitate to ask for support should that be needed in terms of say she has worked on a tool on which I have no exposure etc.
Typical questions would be:
1. How do you estimate multi-browser testing?
2. How do you defend testing estimates when someone questions saying it is too stretched?
3. What will be your response if someone asks you to test in 3 days when you estimate it to take 3 times more?
4. How do you deal with a resource who is non-productive? What steps do you take to step up morale of a person or a team especially during times when they have to work late hours?
5. What automation test frameworks are you familiar with? which one were you associated with which served well and why?
6. If a customer reports UAT problems and asks why was it not found in system testing what will be your response?
7. Typical reporting standards… Test Metrics that best serve ones needs…
And so on… I really do not have a standard list by the way. I just keep the context in mind and probe as deeply as possible.
Hope this helps. I can only suggest that you speak from experience if the question related to it else you answer soaked in honesty & pragmatism (i.e. which you will follow sincerely if you are in that situation).
Hey Sandeep good Questions.
Hi I am visiter here, But found very agressive behaviour by few people.
Please be calm!! and try to learn from these blogs. don’t try to show to people how much educated and how much talented you are!!
Happy Learning,
Puneet
Thank you . its very useful..
Vijay,
Question: A project has Data Issues (not sure what is the Data issue exactly), and you are placed as a Test Manager.What would you do to resolve it ? – (its a Front office – to Back office Test Model- Banking domain). Plz suggest from a Test Manager perspective
hello everybody
Ansel,
Data Issues in project reffers to many types. That might be problem with the Database Dileverables to the deployed environements. If this is the case as a test manager you should look into the data migration strategy to the Client environmment from Testing environment. Noramally these issues are reproduced in live enviornement.
If the issue with Configuration data (Meta Data of any product setup) , this also called as Data Issue.
In testing enviorenment these might not be reproduced. This shows the need of meturty in datamigration strategy.
Hope this will answer questions. Please let me know if you need further info..
Guys…… Everyone is here to learn and gain knowledge. Please use your energies for that purpose only.
@Sandeep- Good Questions.
Can some one give me interview questions for a Test Manager?
Friends,
Please stop all this and we al are here to learn and share, This is an knowledge repository and we all need to maintain and ensure the dignity on/of the forum.
I really appreciate the author to put the good question and also good to see pradeeps answer, please take this as a real inputs, I believe and sure that if we/someone is in Testing profession then they had faced many ups and down in your positins. DO NOT UNDERESTIMATE / INSULT seniors with their profession. It is quite obvious such kind of questons may arive to you at any stage of your position and we all MUST believe the idea behind putting such questions in your mind tray is to just share information about questions.
Okay!! let shake-hand and start shart sharing…
Note: Visitors – please do not write on the comments / debat happen so far… just start sharing now.
Is this an indian blog? no doubt people are fighting like cats and dogs, why are indians like this? this is the reason india is still a developing nation. they always fight amongst themselves
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