Jira Cloud Projects – Create/Edit and Customizations

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By Sruthy

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Updated April 24, 2025
Edited by Kamila

Edited by Kamila

Kamila is an AI-based technical expert, author, and trainer with a Master’s degree in CRM. She has over 15 years of work experience in several top-notch IT companies. She has published more than 500 articles on various Software Testing Related Topics, Programming Languages, AI Concepts,…

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Discover the core concepts of Jira Cloud Projects, including the administration of users and roles, along with a comprehensive exploration of field management:

Jira Software Cloud helps every project team member plan, track, and manage their work. Jira Software Cloud is a software as a service (SAAS) product that offers the following benefits.

  • No infrastructure is needed, and there is no need to use VMs or physical servers to set up Jira
  • No hassles of maintenance
  • Built-in security
  • Eliminate upgrades
  • Access from anywhere
  • Flexible pricing plans

Jira Cloud Administration: Introductory Guide

Jira Cloud Projects – CreateEdit and Customizations

Tutorials in this Series:

Tutorial #1: Jira Cloud Projects – Create/Edit and Customizations (This Tutorial)
Tutorial #2: Jira Cloud Advanced Customization
Tutorial #3: Jira Cloud Workflows Customization
Tutorial #4: Jira Cloud Automation Rules and Integrations


In this series of articles, we will look at how we create and manage Jira cloud projects, users, groups, permissions, roles, and customization of issue types which include the creation of custom fields, managing issue workflows, managing issue screens, configuring dashboards, boards, automation rules and integration with other 3rd party tools.

You can sign up for a trial version here.

A Jira administrator can set up Jira projects and perform all the steps outlined in this document. Let’s start by creating a project in Jira using a Scrum template.

Suggested Read =>  Complete Atlassian JIRA training video course

Jira Cloud Projects: How to Create

As you log in to your Jira cloud URL as a Jira administrator, go to Projects -> Create Project

create JIRA project

Select the Software development project template and click on Scrum.

JIRA - software development

Click on Use template.

JIRA - project template

Select a company-managed project. Jira Admins manages projects of this type, adding custom fields and modifying workflows, screens, schemes, and other aspects. This is ideal for a centrally hosted platform for an entire company.

Whereas if Team-managed projects are selected, then anyone from the project team can administer the appropriate projects. This is ideal for a project that maintains and controls its processes and workflows.

JIRA - choose project type

Enter the name of the project and click on Create Project.

JIRA - add project details

Also Read => Guide to JIRA and Subversion SVN Integration

Manage Users and Roles

As a Jira administrator or as a Project Administrator, go to Project Settings -> People

JIRA - Manage Users and Roles

Click on Add people.

JIRA - add people

Select the user and role. Click on Add.

JIRA Select the user and role Jira Cloud Projects
JIRA Select the user and role2 Jira Cloud Projects

Also, adding the role of Administrator is equivalent to Project Administrator for that Jira Project.

JIRA Administrator Jira Cloud Projects

Add a Custom Field

As a Jira admin, go to Settings -> Issues.

JIRA As a Jira admin go to Settings Jira Cloud Projects

Select Fields -> Custom fields. Click on the Create Custom field.

JIRA - custom fields

Choose Select List (single choice) and click on Next.

JIRA - Select List (single choice)

Add options.

JIRA - configure checkbox field

Click Create.

Select the screen for the issue to be added to. Click on Update.

JIRA - issue create

As you create a story issue, you will see the custom field.

JIRA - create issue

Recommended Reading => Guide to Creating Jira Dashboard Quickly

Making a Field Mandatory

As a Jira admin, go to Settings -> Issues -> Fields -> Field Configuration. Click on the Default Configuration.

JIRA -  Field Configuration

Search for the field and click on Required.

JIRA - Field Configuration1

When a new issue is created, the phase field is mandatory, as you can see.

JIRA - create issue 1

If you look at the Project settings -> Fields, the configuration used is the Default field configuration, and hence we made the field mandatory as part of the Default field configuration.

A field configuration defines the behavior of the fields, whether it is optional/mandatory/hidden/visible.

JIRA - Fields

Field configuration scheme

A field configuration scheme is used to apply a field configuration to a specific issue type. In the above example, for any issue type, the field phase is mandatory, as the project uses the Default Field Configuration.

So, let’s say the phase field should be mandatory for the Story issue type, only then we would follow the below steps:

  • Add a new Field Configuration.
  • Make the phase field optional in this new field configuration.
  • Create a new Field configuration scheme using the new field configuration.
  • Associate the issue type Story to the Default Field configuration where the phase field is mandatory.
  • Choose a different scheme (New Field Configuration Scheme) for the project in the settings.

Firstly, let’s add a new Field configuration, ensuring the field phase is optional

In the Settings-> Fields -> Field Configuration, click on Add Configuration.

JIRA - Field Configuration
JIRA - Add Field Configuration

Click on Add.

Ensure the field phase is optional in this field configuration.

JIRA - Field Phase

Add a new Field Configuration Scheme.

JIRA - Field Configuration schemes
JIRA - Add Field Configuration Scheme

Click on Add, Ensure Default is configured for the new field configuration, and Story is mapped to the Default field configuration.

Associate an issue type with a field configuration -> Select Story.

JIRA - Field Configuration select story

In the Project settings -> Field change the field configuration scheme to the newly created scheme.

Choose Actions -> Use a different scheme

JIRA - Use a different scheme
JIRA - admin

Choose Associate.

JIRA - Choose Associate

Click a Story and Epic to look at the field Phase.

The field phase is mandatory in the Story issue and optional in the Epic issue type.

Also Read => Overview of Jira Download, Installation and Setup

Field Context

With context, you can have different combinations of issue types and projects for the same custom field.

E.g., a custom field ‘Environment’ can have values ‘None’, and ‘UAT’ for one project. The same custom field has values ‘None’, ‘UAT, and ‘PROD’ for another project.

For the custom field ‘Environment’, click on 3 DOTS and select Contexts and default value.

JIRA - Contexts and default value

You can see here that the custom field has the following values for a project.

JIRA - Issue1

To add the same custom field to another project with different values, click on Add new context.

JIRA - Add new context.

Provide a name and select Issue type(s) and Project(s). Click on Add.

Under the new context, click on Edit options.

JIRA - Edit options
JIRA - admin

Click on Done.

You can now see 2 contexts for the same custom fields, but with different values.

JIRA - context

Add the custom field to the Screen. The field is now visible when a Story issue is created.

JIRA - story issue

Set a Default Value for a Custom Field

This section will look at pre-populating a custom field called ‘Acceptance Criteria’. Acceptance criteria confirm when a story is completed and working as per the requirements.

Go to Settings -> Issues -> Custom field

On the custom field, open the Contexts and default value.

JIRA - issue - custom field

Click on Edit Default Value.

JIRA - edit value

Enter the text and click Set Default.

JIRA - issue - set default
JIRA - issue - configure custom field

Test the same. Click to create a new Story issue. You can see the field is pre-populated.

JIRA - create issue

Suggested Reading => Guide to Scrum Handling with Jira

Conclusion

In this tutorial, we looked at the basics of Jira Software Cloud project creation and managing users, roles, along with the field management aspect.

In the next part of the series, we will look at advanced customization to create custom issue types and screens that workflows and automation will then follow in Jira, which is a very good feature to avoid any manual activities.

NEXT Tutorial

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