This tutorial explains what COQ is, costs of good and poor quality, cost of quality formula, examples, and ways to improve quality to optimize COQ:
Demands of the competitive global economy have placed a strong emphasis on quality across the IT industry.
In recent years, IT has been supporting the business in many ways and so its activities are being scrutinized by business executives in terms of added value i.e. larger profit margins, lower operational costs, faster software product delivery, etc.
Read moreWhat Is Cost Of Quality (COQ): Cost Of Good And Poor Quality