This article explains what are CMM levels and how to achieve these CMM levels for QA processes – explained with best examples.
For any process, whether it is a QA process, development process or any non-technical process, there are levels of its maturity. By levels of maturity, we mean that the level of formality and processes improvement, like ad-hoc processes – to formally defined steps – to managed result metrics – to optimization of the processes.
CMM (Capability Maturity Model) is a process-based model which is used to assess the maturity of an organization for different domains. The concept of CMM was introduced by Software Engineering Institute (SEI) in the USA.