This article is the part of software testing question and answers series. Here I will answer some reader’s questions asked to me in comments or using the contact form. If you have queries on software testing, quality assurance or career in testing then you can ask me these questions in the comment section below.
It's not possible to address each and every question in detail as I observed the questions are on vast topics, for which detail answers will itself require a new article. I will answer such questions in brief here and will also write detail articles separately if required.
So let's get some questions answered
Naresh A. asks:
“My past experience was related to “Test Engineer”. Recently I am appointed as Test Lead in a product based company. Currently, there is no Pre-established testing process.
As a TL am meant to define a standard process for the entire testing flow and I will maintain certain documents for each product.
Can you help me out in establishing a process for testing, and make me know the entire responsibilities of TL and what documents I am supposed to prepare and maintain?”
As a team leader, you are responsible for project planning, scheduling, communicating your project status to your manager and most important task of assigning and monitoring the project work. Your main responsibility is to build a team to achieve your project goals. You need to focus on handling the challenges in your project so that your team and project will grow and perform well.
As far as the standard testing process is considered, it depends on you – what procedure you want to establish. Yes, some people might blame me for this point but I prefer to establish my own processes that work for me.
I don't stick to those old process definitions that are written and managed in some '90s and most of which might not applicable nowadays.
Test lead is responsible for ensuring project plan changes are incorporated in the test plan. You might write a test plan and test strategy (In some cases it might be written by a senior test team member or even by project test manager) Ensure the work is going according to this test plan. Identify the risks and try to mitigate them.
At the end of the project, testing life cycle ensures that all test objectives are accomplished and acceptance criteria are met.
More TL responsibilities include Test Case Review, Requirements Validation, Monitoring the execution of manual and automated test cases, Prepare test summary report and Communicate test status to seniors and prepare corresponding documents.
To know more on SQA processes read this article “SQA Processes- How to Test complete application“. Hope from this answer you will get a good idea of testing processes and TL responsibilities.
Pavan Ankus asks:
“I am appearing for the QA positions in the US. I would kindly request you to mail me the suitable challenging situations in manual testing and also since I don’t have domain knowledge in Insurance, finance and other financial domain experience I am finding hard to explain to the interviewer as an experienced person.
In this regard, I need your suitable answer as to how to face the interviewer?”
In every testing interview, you will get this question: “Tell me any challenging situation you faced in your previous projects or Tell me any bug that you feel proud to find it?”
I think answers to these questions depend on your testing career. I know every one of you might have faced many challenging situations where exceptional thinking is required to solve such problems.
I will suggest to pick any such situation from your career and explain it in a better way. At least it should sound challenging ;-) This will help you to face further questions from interviewer depending on your answer.
The broad challenges in manual testing are: How to ensure complete test coverage? Testing without an automation tool is itself a big challenge.
You can also explain non-technical challenges in manual testing like managing the testing work in critical time (Link to testing under a time limit) i.e. completing testing before the deadline and even the worst case if the deadline itself is not feasible.
Explaining a challenging bug you found in your career can be also a good answer to this question. For example, the bug that was difficult to find or reprove or having a big impact on customer revenue, etc.
Pavan, you mentioned that you don't have knowledge in banking and finance domain then how you expect from yourself to give an answer to that? If you don't have experience in banking and finance domain then do not put this as a skill in your resume just for the sake of matching your profile with employer requirements.
If you really want to get into testing of BFSI (Banking, Financial Services, and Insurance) domain then first study this domain. Know the basic concepts in BFSI domain. See the resources I have listed on BFSI domain on our resource page. Keep in mind you can answer in detail about any question if you have worked on that.
“What is the best way to go about getting a pay rise? Are reporting and graphing bugs found compared to another team member a good idea?
Comparing the bug count with other team or team member is a very bad idea to ask for a pay rise. If you are working for the organization for a long time then your employer knows your value and importance in the organization. There is no need to show how your bug count graph is higher than your counterparts.
So what is the best way to ask for a good salary rise?
At the time of your performance appraisal, you should be able to convince to your reviewer that how you worked hard for your organization, How you succeeded in managing difficult tasks and how you enhanced your skills to better match your current work profile. If you succeed in this negotiation then you will definitely get a good pay rise.
Other factors considered while giving you pay rise:
Your relevant skills, Complexity of application you are working on, problem-solving skill, total and relevant experience, education and certifications.
Ask your questions in below comment section.
Read the previous article on testing questions and answer part 1.