Soft Skill for Testers: How to Improve Communication Skill

Have you been facing problems in interviews? Do you fear to deliver any speech? Do you hesitate to speak in your company meeting? Do you have problems explaining your views to others? Do others disagree with you even though you are right?

If answers to these questions are ‘yes’ then it's time to improve your communication skill. You should be perfect in all ways of communications like verbal, presentation skill and written communication.

HOW TO IMPROVE COMMUNICATION SKILL!

Poor communication generally leads to disagreement and misunderstandings. Even in a romantic relationship if you are poor at communication, chances are high that you will break up with your boyfriend or girlfriend.

Good communication skill is a must for software testers. You might have seen this line in every job requirements especially openings in QA and testing field. As testers require communicating with different project team members including clients, communication skill plays an important role. If you want to win the arguments (I mean arguments that are right) and find the common solution for your problems with your subordinates then you should be able to express your views effectively.

As a part of ‘soft skills for testers' article series, I am sharing a detailed power point presentation on “How to improve communication skill”.

Keep in mind these simple rules for effective communication:

  • Listen carefully when others are clarifying their thoughts. Don't interrupt others in-between.
  • Do not speak too fast. Slow down while speaking.
  • Speak clearly. Your pronunciation should be loud and clear.
  • Make eye contact with whom you are speaking. This increases the chances of mutual agreement.
  • Read, read and read. For better communication and effective words in your speech, your vocabulary should be very strong. Reading more and more will increase your vocabulary.

Besides these 5 golden rules for effective communication here is a PPT presentation on improving your communication skill.

Main topics covered in this PPT:
1) What makes a good communicator?
2) Process of communication
3) Active listening
4) Using non-verbal communication effectively
5) Presentation skill while appearing for an interview.

=> Click here to download this PPT on communication skills

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212 thoughts on “Soft Skill for Testers: How to Improve Communication Skill”

  1. Does anyone has software testing training PPT / document which can be used to train the fresh graduates on software testing.

    Please share it with me , if anyone has a copy of the same.

    Thanks a ton in Advance

  2. hi, i am pavan. i was complet our diploma in machanical engg. , i am persoing auto CAD designing certificat course in nagpur.

  3. Hey, all soft-skill, English, Communication trainings are useless. They are bull shit. The reason is that they repeat what you have already seen in the high school. We need to go something different so that it will directly come to our heart and will remain in our heart for long time. Just see the Espoir products like “Sharpen Your English through Love & Romance” or “Smarten Your Communication through Wit & Wisdom”. These are the type of products which will seduce you to build new skills. You can apply the new skills the next day in the office. Try it. Good luck.

  4. when i go through this article i came across many use full information regarding communication skills.I request to release many information regarding communication skills topics related to the interview.

  5. Hi posting the articles are very nice i would liek to improve the testcases skills and testing , process documents , please share to us

  6. The Simple way to improve your communciation skills are:
    – Read newspaper loudly
    – Talk to yourself standing in front of a mirror.

    for more information you can visit.
    itjobzone.biz

  7. Hello .. every one this is sameer i hope u r all fine, yes i am agree with u people that communication makes the all way in to u r success of life any where whether it is company or friends discussion..

    this is the biggest article site to learn something from over it to remove hesitate lackness of our language

  8. Hello …..

    it is very much help full to those who really wants to be part of a big company or any organisation,it is to improve our communication skills as we as a good hope …………..

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