Getting Started with Incident Tracking and Management in Software Testing (Sample Templates Included)

incident tracking and management

In today’s article we are going to learn all about the “Incident Tracking and management” Process – How to track and manage incidents in Software Testing with sample templates.

Are you thinking- “STH has published a lot of content on defect/bug tracking, so how is this going to be different”? That is exactly the reason why we have to look at what we mean by incident first.

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How to Improve the Test Release Process for Successful Bug Free Software to Production

software test release process

Let's see the typical process involved in delivering software from ‘development phase’ to the ‘testing phase’ for a successful bug-free software release to production/client.

These processes are either overlooked or skipped by software companies, which results in poor test management and thereby' a “buggy” software releases to the client, which leads to “unsatisfied customers”.

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