Getting Started with Incident Tracking and Management in Software Testing (Sample Templates Included)

incident tracking and management

In today’s article we are going to learn all about the “Incident Tracking and management” Process – How to track and manage incidents in Software Testing with sample templates.

Are you thinking- “STH has published a lot of content on defect/bug tracking, so how is this going to be different”? That is exactly the reason why we have to look at what we mean by incident first.

Read moreGetting Started with Incident Tracking and Management in Software Testing (Sample Templates Included)

How to Improve the Test Release Process for Successful Bug Free Software to Production

software test release process

Let's see the typical process involved in delivering software from ‘development phase’ to the ‘testing phase’ for a successful bug-free software release to production/client.

These processes are either overlooked or skipped by software companies, which results in poor test management and thereby' a “buggy” software releases to the client, which leads to “unsatisfied customers”.

Read moreHow to Improve the Test Release Process for Successful Bug Free Software to Production

How to Write an Effective Test Summary Report [Sample Report Download]

test reporting

A Simple 12 Step Guide to Write an Effective Test Summary Report with Sample Test Summary Report Template:

Several documents and reports are being prepared as part of Testing. Some are Test Strategy doc, Test Plan doc, Risk management Plan, Configuration management plan etc. Among these Test Summary Report is one such report which is prepared after the Testing is completed.

I have tried to explain the purpose of ‘Test Summary Report’ and provided a sample Test Summary Report template along with an actual report for download. 

Read moreHow to Write an Effective Test Summary Report [Sample Report Download]