Entries Tagged 'Soft Skills For Testers' ↓

A 6-Step Guide To Handle Client Calls Effectively as a QA Team Member

The last thing that we do on any day in most projects and companies is making it through the client calls.

Client calls are an integral and important part of how work gets coordinated and communication channels are kept open in IT teams.

Client calls are fun when they are short and the tasks are on track and the client’s expectations are met. When that’s not the case, client calls can lead to lot of anxiety, angst, disappointment and demotivation. Continue reading →

How a Tester Can Think As an End User?

Scene: In a restaurant, a family of 3 arrived – parents and a toddler. After ordering the most favourite pizza, the family was relaxing and toddler started playing with the chopsticks laid on the table. He liked them and decided to eat his dinner using chopsticks only.

He announced his desire and parents, busy in talking, agreed upon it. When the pizza was served, the toddler started using chopsticks and was failing a number of times in getting the pizza in his mouth. Suddenly the parents noticed it and ordered the toddler to not use chopsticks. Toddler did not convince as the parents had already agreed upon his desire earlier. Continue reading →

Why Do You Like Testing? We Have 12 Reasons, See Where Do You Fit

Why do you like testing?

I repeated my question as the candidate looked at me with widened eyes. Unsure what to answer, he mentioned what software testing is and why it is important. I smiled.

Having spent most of my career working as a software tester, I used to clarify myself about what I loved about my job and why did I want to continue. At different point, the ‘like’ factor was different but it Continue reading →

8 Critical Factors for Success of Any QA Project

Teatime discussion with a fellow friend from same industry raised the point about why projects see higher failures in terms of expectation and timeline. The critical demands from today’s projects were not the case before 5 years. Mobile applications have changed the definition of word ‘project’ in many terms.

Nowadays, everything is quick, everyone needs quick results, everywhere there is an opportunity and each part of the world is communicating with the remaining. With this level of globalization, it is really difficult to win a project, complete it, and mark it as successful.

Continue reading →

Top 5 Things a Tester Must Have to Excel (And the Software Tester’s Shifting Perspectives)

Having been in the software testing industry for about 10 years now, I have had the good opportunity to witness first-hand the movement of the industry in this relatively short time span. When I started out, software testing was just beginning to make its importance known and have just recently upgraded from a ‘should do’ to a ‘must do’, regardless of what the software development lifecycle said.

Testing Perspective

Software testing, in the past, never had a big follower-ship due to the cost incurred. In order to perform testing activities – people had Continue reading →

How to Write Effective Emails to QA (or any) Team [Sample Email Included]

What is the first thing we do when we get to work (or sometimes as soon as we wake up)? – Check email, right?  Sometimes we don’t know what our day is going to be like until we read right through each email in the inbox.

In many of our earlier articles, we have highlighted the importance of good communication skill to effectively convey your message to your intended audience – one of the important soft skills for testers.

Email Communication

In this article, we will focus on one specific section of written communication – Email. We are sharing some tips and tricks to make email communication smoother and more effective. This is applicable to all teams and not just the QA team.

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Zen and the Art of Software Testing

At STH we are changing pace. Yes. Today we bring to you an article that will soothe the tired tester in you and set the mood for you to become better at what you do. This, we figured is the need of the hour. So far we have always fed the dominant technical side of our testers and we will continue to do that.

art of software testing

For now, we bring to you, three principles that are applicable to life and testing equally. So let us lighten the mood and awaken the enlightenment in Continue reading →

How to Form an Effective Test Team

Most testing professionals are technically strong enough to test their solutions, but to form a strong Test Team having various skill sets, and to maintain it, requires some different individual skills that are equally important.

This article focuses on an individual’s skills that contribute to forming a good test team and selection criteria for induction of the tester into a team.  Continue reading →

16 Characteristics of a Great Software Tester

What Makes a Good Software Tester to a Great Software Tester?

Testers are the backbone of any IT company. As they are the ones who can give the quality outcome and they are most responsible for releasing a project too. This article explains the most important characteristic features that a great Software Tester must possess. Continue reading →

Top Three Tips to Survive in this Recession – Economic Downtime [Part 1]

Recession – Retrospection – Re-skill

This is a guest article from Gunasekaran Veerapillai.

I was very much impressed by the wordings from C K Prahalad, the management guru on facing the current challenges – “Time to be different, not just efficient”. In my experience in this IT world, the current recession is worse than the 9/11 aftermath and this is going to last for some more years before this industry stabilizes. When I had been to my family doctor last week, (he is taking care of me for the past 15 years), he casually but emphatically mentioned that IT has created a different world to this younger generation, which is impacting the normal life in countries like India.

Continue reading →