HP Quality Center Tutorials – Learn HP ALM/QC in 7 Days

Our recent QTP online training series with 25+ in-depth tutorials is helping many readers to get started in QTP. After this series we have received many requests to cover HP Quality Center tutorials.

So from today, we are starting QC tutorial series. This will be HP ALM/QC test management software online training in 7 in-depth tutorials. Again, Swati Seela, our guest author for QTP, is helping us for these tutorials.

We have listed all tutorials on this page for your convenience. It’s recommended you read these tutorials sequentially. I’m sure, once you are done with reading, you won’t need any other training to start using this tool on your live projects.

Quality Center Tutorials

Day 1 – HP Quality Center Introduction and Installation

Hp Quality Center Tutorials

This tutorial covers HP ALM/QC introduction, installing ALM, and understanding different components.

Introduction to HP Application Lifecycle Management/Quality Center:

HP ALM formerly known as Quality Center is a Test Management tool to manage entire Quality Assurance and testing process for an organization. Before being called HP Quality center it used to be Mercury Test Director.

In my experience I have come across very few projects (Manual and Automation) that did not use Quality Center software. It is a very simple tool to use, extremely user friendly. Even if you have never used it before, chances are you will be able to figure out how to in a really short time. However, there is a lot of difference between being able to navigate through the tool and being able to exploit its potential to benefit your project.

So here is a tutorial to easily learn Quality Center capabilities and use them successfully.

Download HP ALM/QC Trial: The current version of HP ALM is 11.5. You can download the trial version from the following link: Hp Quality Center Download

It is a little tricky to install it on your local machine. But you will be able to do so, if you have a compatible machine and understand the components ALM has.

Briefly, the following are the components:

  • A server
  • A client
  • Database

Each component has a certain version that is compatible with ALM.

For system requirement please refer to the page: HP ALM System Requirements

Why is ALM/QC used?

ALM helps make project management, from requirements to deployment easier. It increases predictability and creates a framework to manage projects from a central repository.  With ALM you will be able to:


  1. Define and maintain requirements and tests.
  2. Create Tests
  3. Organize tests into logical subsets
  4. Schedule tests and execute them
  5. Collect results and analyze the data
  6. Create, monitor and analyze defects
  7. Share defects across projects
  8. Track progress of a project
  9. Collect metrics
  10. Share asset libraries across projects
  11. Integrate ALM with HP testing tools other third party tools for a complete automation experience.

Application Lifecycle Management (ALM) flow:

HP Quality Center

How to start ALM

Step #1: To start ALM type the address http://<ALM Platform Server Name>[<:Port number>]/qcbin

Step #2: Click “Application LifeCycle Management” in the below window.

 HP Quality Center

Step #3: Enter the user name and password. “Authenticate “button gets activated. Click on it. The Domain and Project fields get activated. Depending on your login credentials you have access to certain projects. (This information is set by your ALM Admin). (Click on image to enlarge)

HP Quality Center

Step #4: Choose the Domain and Project as required and click “Login”. Once you are logged in, ALM window opens up and displays the module in which you were working last.

Domain is nothing but a logical division of departments for your organization. Example: Banking, Retail, Health Care etc.

Projects are the different teams working within the domain. For example in a Retail project, they could be working on the front end store Point of sale app or the back end inventory module.

The Domain and Project information is set by the ALM Admin.

HP Quality Center

Step #5: The user domain, Project and user information is displayed on the upper right hand corner. Also notice the side bar. It contains the components from the ALM flow.

  • Dashboard
  • Management
  • Requirements
  • Testing
  • Defects

ALM is all about these components and we will learn what each one is for.  Even though Dashboard is the first in the list, we will discuss it last in our series, simply because it is an overall monitoring feature and it will be more practical to see the data that we actually create.

In next tutorial, we will continue HP ALM/QC training by taking an example of Gmail application. This session will cover what HP ALM can do for your project and how best you can manage all your testing related activities at one place.

As always, we appreciate your feedback. 

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#1 Shaukat on 06.05.13 at 5:42 pm


#2 Sahil on 06.05.13 at 7:07 pm

I Have QTP 10 installed on my computer having Windows XP, Please tell how can i install QC on Windows XP and QC 11.5 works with QTP 10…if no which version of QC is works with QTP10..also Please tell how to install QC on Windows XP.

#3 Rajesh on 06.05.13 at 8:52 pm

Really , It will helps a lot to freshers….!! Thanks to faculty & Blogger Admin…!

#4 Mahesh on 06.06.13 at 2:41 am

Excellent article for freshers… Thanks a lot..

#5 naresh gupta on 06.06.13 at 4:29 am

Good Artical about Application Life cycle Management.

it is posible to enlist the new features of ALM over QC10.0?

#6 saravanaraj on 06.06.13 at 5:05 am

Very nice article to learn for everybody.

#7 Priya on 06.06.13 at 5:59 am

After using QC for a few years, I had to relocate and its been a while since I have used QC… It will be nice to refresh with this tutorial !

#8 juhi on 06.06.13 at 6:54 am

I am a fresher,please tell me more about Quality center and the interview question based on QC.

#9 Inder on 06.06.13 at 7:01 am

good article… very simple language, easy to understand.

#10 Sonakshi on 06.06.13 at 8:50 am

Thanks for starting with QC:)

#11 Swati on 06.06.13 at 10:24 pm

@Sahil: We are coming up with an article for QC installation. If you follow the steps in that you can install it easily. For QTP integration you will need a QTP add in for QC.

#12 Swati on 06.06.13 at 10:26 pm

@juhi: Sure Juhi we will try to add interview tips and questions at the end of the series

#13 Swati on 06.06.13 at 10:38 pm

@Naresh gupta: There is not much of a feature change in the new version than the earlier one, it is only an enhancement.
New enhancements are: emails from test instances and test runs. Ability to send parameter values in an email.

There are other changes w.r.t installation etc.

I hope this helps!

#14 Guruprasath on 06.07.13 at 6:00 am

am very eager to learn QC

#15 VENKATESH on 06.07.13 at 6:45 am

whaere is the day2 material?????

#16 Prachi on 06.07.13 at 6:47 am

Thanks a lot….
really useful

#17 Sibu S on 06.07.13 at 8:25 am

Really useful and effective training series of QTP and Thanks for starting QC

#18 Sibu S on 06.07.13 at 8:27 am

Anybody knows QTP Certification centers in Kerala ?.

#19 Vijay on 06.07.13 at 9:31 am

@VENKATESH – this is first tutorial (day 1) in this series. You will get other tutorials in coming days. We are giving some time in between every tutorial so that all readers can catch up whenever it’s convenient for them.

Our aim is to teach you Quality Center in approx 4 tutorials, where if you just spend 1 day for each tutorial you should be good to start working on it!

#20 Mahesh on 06.07.13 at 9:39 am

Hi Swati Seela,

I have folowed Day-1 training. Could you please let me know when will the second tutorial will be published?

Awaiting for your training material
Mahesh G

#21 Dharani karthikeyan on 06.07.13 at 4:31 pm

Its really informative those who are beginers in qc

#22 Revathy on 06.08.13 at 12:11 pm

Can you Keep me updated about the release of the remaining QC tutorials? Thank you

#23 Swati on 06.08.13 at 8:31 pm

@Mahesh: Soon Mahesh. We are giving some time between the tutorials so that the readers have time to catch up. Good luck with QC!

#24 Swati on 06.08.13 at 8:31 pm

@Revathy: the articles are coming up, please stay tuned!

#25 Mahesh on 06.10.13 at 12:14 pm

Hi Swathi,

Could you please let me know if ALM 11.52 can be installed on Windows 7 OS? When I tried to install the evaluation copy on my Windows 7 system, I got an error saying ‘Installation can not be done on Windows 7′. Please clarify

#26 Swati Seela on 06.10.13 at 4:45 pm

@Mahesh: ALM client is compatible with Windows 7 but the server is not. So, I am guessing you encountered this error while you were configuring the server. Is that right?

For more details on the system requirements, please refer our next article in the series. http://www.softwaretestinghelp.com/hp-quality-center-tutorial-2/

#27 KOMAL on 06.12.13 at 6:39 am


#28 Shikar on 06.13.13 at 3:43 pm

Thanks..Realy useful

#29 shireesha on 06.18.13 at 6:56 am

Can u please also add a tutorial about how to integrate QC with QTP and how to run test scripts from QTP please!!!!!!!!!!!!!!!

#30 Amandeep Singh on 06.18.13 at 11:18 am

Great stuff, Vijay!

ALM 11 is much more fluid and intuitive as compared to the earlier versions – QC…

#31 Rajesh on 06.27.13 at 5:12 am

i have one dough am using qc 10.0. i s both ALM and QC are same please tel me

#32 Swati on 06.27.13 at 8:20 pm

@Rajesh: ALM is the new version of QC(from version 11 onwards). They are essentially the same, except that ALM has a few additional features because it is newer.

ALM description as provided by HP: A unified platform for managing and automating processes, activities, and
assets for building, testing, delivering, and maintaining applications. It includes
modules for requirements, test, defect, and development management, and
overall release and project planning. HP ALM helps organizations drive
consistent processes, shared best-practices, and asset sharing across projects.

#33 hema on 06.29.13 at 5:22 am

hi I have gone through QC tutorial its really helpful I need a help pls give me a lik to QTp tutorials


#34 Swati on 06.29.13 at 7:57 pm

@hema: http://www.softwaretestinghelp.com/qtp-quicktest-professional-tutorial-1/

that is the link for the QTP tutorials. All the best and feel free to reach out to us in case you have any questions.

#35 Swati on 06.30.13 at 1:40 am

@hema: QTP tutorials are at this link: http://www.softwaretestinghelp.com/qtp-quicktest-professional-tutorial-1/

Good luck and feel free to get back to us in case you have any questions.

#36 sayed on 07.03.13 at 6:55 am


Trials version of ALM tool of evolution is free of cost for 60 days right?

Can any body confirm

#37 Sayed on 07.03.13 at 6:56 am


Can anybody confirm trial version of ALM Evolution tool is free of cost right.

#38 Swati Seela on 07.03.13 at 8:51 pm

@sayed: yes, evaluation is free for the first 60 days of trial.

#39 Pravin Yeole on 07.04.13 at 2:04 pm

It’s very nice tutorials and really helpful


#40 Indira on 07.26.13 at 10:36 am

I want to know how to integrate QTP and QC

#41 ria on 07.31.13 at 2:00 am

thankyou Vijay and Swati… cant thankyou enough for this.

Its done very professionally.

#42 ria on 07.31.13 at 2:06 am

Is there any QC Tutorials (like the QTP, ) that i can check out?

#43 asif on 07.31.13 at 4:26 pm

thanx for this…when ur starting with release ,cycles and requirements….is there any way i can dwnload alm qc n install on my pc….my pc has only 1 gb ram….and qc is heavy…is there anything on net whch i can dwnload n install jst for learniing purpose

#44 Tagore on 08.02.13 at 9:54 pm

Excellent…Tutorial. I have never seen this kind of stuff.

Thank u very much

#45 Ria on 08.05.13 at 6:59 pm

Hi Vijay and Swati,

On QC there is a provision to capture pictures of the documents. I need help with that features.

#46 wit on 08.30.13 at 11:24 am

Very helpful info for test engg. thanks for sharing

#47 deepanjana on 08.30.13 at 8:43 pm

Thanks………Thanks a lot!!!!!
God Bless!!

#48 Sandra on 09.14.13 at 8:20 pm


Does Microsoft Outlook have anything to do with loading ALM? I received a funny message asking for Outlook.

#49 krishnapvs on 11.05.13 at 10:54 am

i lost pratice on qc from two years.. it will be very help full if i get full information to pratice.. and i have qc 9. and laptop of gt575 of lenovo. i am unable to install qc in it.. is there any other option i can install qc in my pc..
it would be a great help..


#50 Sandra on 11.05.13 at 10:45 pm

Do you know if you can share requirements across projects? For instance, my team has high level requirements/parent requirements that are used for all projects.

#51 Nikita Torane on 11.07.13 at 5:18 am


I want to get QC and QTP certified . Currently I am working on QC and I have not worked on QTP . Can you please help me with information related to this certifications? Also can you provide me with the dates and institutes where I can give this exams?

Thanks a lot in Advance,

#52 Saikavi on 11.23.13 at 4:02 am

That there swathi is an exceptional help you are extending and i am so very impressed with your know how and your generosity. Thank you very much i needed this help and i am just yet taking very small steps. i am a beginner.

#53 Prema on 11.26.13 at 6:23 am

Its really good and easy to understand..thanks

#54 Kumar on 11.26.13 at 7:56 am

I need to update from QC-10 to QC-ALM 11.5. I want to migrate all the projects and users from QC-10 to ALM. Please send me the steps to do that. As this is assigned in my office and i have a high priority on this work. Please help me out in this. Thanks, Kumar

#55 Philip Erhenede on 12.05.13 at 2:50 pm

This is a brilliant piece of work. It has been very useful to me downloading and installing the evaluation version, with a view to recommending it to my employer.
Good job.

#56 Chetan on 12.24.13 at 4:29 am


I have installed HH ALM 11.5 successfully. now I have a requirement where in we need to create ticket bridge between HPQC and Zendesk. What I have managed to do so far is passing a ticket data from Zendesk to HPQC and create a ticket on HPQC and if some one updates the ticket on Zendesk update the same on HPQC. The last requirement now is if the same ticket is updated on HPQC, I want an update to be send to zendesk. I am not sure how I can achieve this. If you can help me on this that will really help me

#57 raj on 12.24.13 at 5:58 am

hi …Very helpful info for test engg. thanks for sharing …i have one dought your tutorial help do work on alm admin.


#58 Ashish on 12.31.13 at 1:24 pm

Hi Sir,

I am regular reader of ythis blog and also i have bought Software testing help ebook.
The documents are so helpful for me to learn more things in Software testing.
I want same ebook for HP quality center, because for quality center there is no book available in the market.
Please sir write a book for quality center and provide us so we can start working on quality center by the help of that book.

#59 habib on 01.12.14 at 10:07 pm

I want to install HP QC but latest HP QC 11.50 requirement is minimum 8 GB RAM and 8 GB HD. Which version required less kike 2 GB RAM and from where i can free download it. Thanks.

#60 alt+f on 01.15.14 at 10:48 am

Very good article …. thanks for you initiation

#61 alt+f on 01.15.14 at 10:51 am

HP QC 10 and earlier versions are now out of date. HP has stopped support for older version. Refer below links –
1) http://support.openview.hp.com/encore/qc_qtp.jsp
2) http://support.openview.hp.com/encore/qc-10_0x.jsp?jumpid=reg_r1002_usen_c-001_title_r0001

So you have to download this latest version ALM 11.52.

#62 kumar on 01.25.14 at 6:20 pm

Few Questions for QC experts……..If you Know you can answer it.
1) How to bring all defects of same project from different versions(builds) in to one excel sheet?

2) If We execute same Test case twice nor thrice in Test Lab how to import those execution times of that particular Test case in to excel sheet?

Waiting for answers guys…………

#63 Jalam on 02.04.14 at 12:20 am

It’s a very easy to read and lerning guide, written in very simple English. Thanks everyone related with this guide.

#64 Mohana on 02.25.14 at 5:18 pm

Hi, I would like to move a project from one server to another in QC. Please help me to perform this activity without any loss of data

#65 Aarti on 02.27.14 at 6:23 am

Hi, I would like to download a trial version of QC project and create a test area for training purpose. is this possible? How do I get my credentials to login?

#66 Sahar on 03.07.14 at 9:38 am

I’ve downloaded the HP ALM , in server configuration wizard /License key based on what was said in installation guide due to not having the license file I chose Use Evaluation Key check box and Application Lifecycle Management from the drop down, but unfortunately this error message happens “Operating system windows 7 service pack 1is not supported by the license edition” ; while in the Recommended Environments” Microsoft Windows 7 SP1 64 Bit” has been mentioned as supported one. I would be thankful if you could help me.

#67 Sreedhar on 03.09.14 at 5:04 am

This is Excelent Article For Freshers and Exp Persons as well.
Thanks alot.

#68 pramod sahoo on 03.11.14 at 8:25 am

How should i make Defect type and Release plan / Date as mandatory field like Priority , Severity field…in Defect page

#69 deepa on 03.13.14 at 6:04 pm

I wanted to know what’s the difference between mercury quality center and HP quality center. Can anybody please help me.


#70 Peter on 03.20.14 at 1:14 pm

Can you post the tutorial for UF (QTP). Installation, how to create scripts etc

#71 revanth on 04.08.14 at 6:24 pm

Hello friends,

Could u please send links about alm 11 or 11.52 project custiomization and site admin videos

#72 lisbey on 04.24.14 at 12:41 am

I download the version 12 but I REQUIRES a minimum of 8g RAM as I could get a previous versions

#73 hjsantos on 04.28.14 at 10:22 pm

You mentioned For system requirement please refer to the page: HP ALM System Requirements:

I Meet the Hardware Minimum Requirements


Windows: Quad Core AMD64 processor or equivalent x86-compatible processor

Memory (RAM)
8 GB minimum

Free disk space
8 GB minimum

But What about these?
Do I need them also?
How do I get them?

Recommended Environments

The following table includes recommended configurations for each operating system:

Operating Systems


Web Servers

Microsoft Windows Server 2008 R2 Enterprise SP1 64 Bit

Microsoft SQL Server 2008 R2 SP2

Microsoft IIS 7.5

Red Hat Enterprise Linux 6.4 64 Bit


Apache 2.2

#74 srinivas on 05.29.14 at 6:49 am


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