ISTQB Advance Level (CTAL) – Test Manager Sample Papers and Answers

ISTQB Advance Level (CTAL) – Test Manager Sample Paper

ISTQB Advanced Test Manager Sample Papers Dumps with Answers:

Question# 1:

Scenario:

Assume you are working as a test manager in a startup organization. You are creating a system for carrying employee’s survey for small to medium sized companies. This application will be available on web. The companies using this software will have to enroll first and create different button which will represent different departments of the organization. The company also defines different parameters against each department will be rated.

After each survey the system calculates number of people who participated in the survey and calculates the overall rating in scale of 5 for each department. The software will also rank the department in ascending order and send the report to the higher management or to the mail id exclusively specified in the software.

The marketing team is making heavy efforts to sell the software and is also working on giving out discounts. They say that the software will be high on performance and quick service.

As of now requirements are freezed and development has begun. The companies who intend to use this software have 3 months time to enroll themselves.

Your organization decides to use cloud computing to host this service. There would not be any hardware other than normal office computers. All the developers, testers and other involver people will be using simple desktops to use those services. All the standards will be adhered to build the system.

After doing a risk analysis, the below risk item was identified.

“The customized company’s button will not redirect to the correct organization”.

You are using a traceability metrics to track all the risk items. Which of the following positive test case is complete and enough to cover the above risk item.

Answer set:

  1. After clicking on the customized button, system displays the default department home page.
  2. After clicking on the customized button, system displays your organization home page.
  3. After clicking on the customized button, system displays the enrolled organization home page.
  4. Click the URL of the page and check that the home page is displayed appropriately.
  5. Click randomly on any button and check what happens.

Answer: C

Question# 2:

Non functional testing activities also require proper planning and control. Which of the below factor should be considered for planning the Nonfunctional activities? Select 2.

Answer Set:

  1. Number of defects found
  2. Stakeholders requirement
  3. Security
  4. Skills of the team
  5. Test coverage metrics

Answer: B, C

Question# 3:

Scenario:

Assume you are working as a test manager in a startup organization. You are creating a system for carrying employee’s survey for small to medium sized companies. This application will be available on web. The companies using this software will have to enroll first and create different button which will represent different departments of the organization. The company also defines different parameters against each department will be rated.

After each survey the system calculates number of people who participated in the survey and calculates the overall rating in scale of 5 for each department. The software will also rank the department in ascending order and send the report to the higher management or to the mail id exclusively specified in the software.

The marketing team is making heavy efforts to sell the software and is also working on giving out discounts. They say that the software will be high on performance and quick service.

As of now requirements are freezed and development has begun. The companies who intend to use this software have 3 months’ time to enroll themselves.

Your organization decides to use cloud computing to host this service. There would not be any hardware other than normal office computers. All the developers, testers and other involved people will be using simple desktops to use those services. All the standards will be adhered to build the system.

You are following a Risk Based testing strategy. The likely hood and impact of the risk are both assessed in a scale of 5 (5 is low and 1 is high). Consider the below risk identified:

“The customized company’s button will not redirect to the correct organization”.

The stakeholders have identified the likelihood of this risk is at medium level. Considering this situation, which of the statement is true?

  1. The test cases associated with this risk item should be executed first.
  2. This risk item must be treated as high impact risk.
  3. The test cases associated with this risk should be run at middle of execution.
  4. Large number of test cases should be written to test this risk.

Answer: B

Question# 4:

Which of the 2 techniques are NOT a practical technique of test prioritization and effort estimation?

  1. Cause effect graph technique.
  2. Testers do an exploratory testing to discover defects based on which they prioritize and determine the effort.
  3. Testers go in previous test results for the said feature to determine the priority and effort.
  4. Determine the test conditions and access them to determine the priority and efforts.
  5. Testers use their instincts and make wild guess.

Answer: B, E

Question# 5:

This of the statements about testing metrics is true:

  1. Planned vs. Actual hours to develop the software is used to minimize regression testing.
  2. Number of test conditions identified is used to access the quality of testing.
  3. Defect resolution time of developers is used to reward them.
  4. Functional and regression test results are used to access the quality goals.

Answer: D

Question# 6:

Scenario:

Assume you are working as a test manager in a startup organization. You are creating a system for carrying employee’s survey for small to medium sized companies. This application will be available on web. The companies using this software will have to enroll first and create different button which will represent different departments of the organization. The company also defines different parameters against each department will be rated.

After each survey the system calculates number of people who participated in the survey and calculates the overall rating in scale of 5 for each department. The software will also rank the department in ascending order and send the report to the higher management or to the mail id exclusively specified in the software.

The marketing team is making heavy efforts to sell the software and is also working on giving out discounts. They say that the software will be high on performance and quick service.

As of now requirements are free zed and development has begun. The companies who intend to use this software have 3 months’ time to enroll themselves.

Your organization decides to use cloud computing to host this service. There would not be any hardware other than normal office computers. All the developers, testers and other involver people will be using simple desktops to use those services. All the standards will be adhered to build the system.

Assume you are writing the master test plan and working on the risk section. Which of the following should not be considered in this section?

  1. Unable to get the test environment ready in the scheduled time.
  2. Resignation of a senior marketing member.
  3. Unable to find and allocated enough skilled testers.
  4. Insufficient resources.

Answer: B

Question# 7:

Scenario:

You are the manager of a project which develop sensors to read the retina for allowing secure access. You decide to outsource the functional testing and keep the usability testing internal.

During the course of doing the usability testing, your internal test team finds out many defects which were missed during the functional testing by external team. After doing the RCA you find that the testes were executed successfully without finding the defects.

You find out that there is a communication gap between the onshore and the offshore team. Which is the best proposal you feel can solve this problem.

  1. Schedule reviews of the work products to check the coverage.
  2. Schedule daily calls preferably video conferencing to have open discussion about the miss.
  3. Send the defect report to understand the root cause.
  4. Escalate the matter to higher management.

Answer: A

Question# 8:

Which artifact defines the organizational level goal of testing?

Answer set:

  1. Test Strategy
  2. Test Policy
  3. Master Test Plan
  4. Level Test Plan

Answer: B

Question# 9:


Scenario:

You are newly appointed test manager for a web based application. When you joined the team, you see that the client satisfaction is very low. The testers in your team are de-motivated and the iteration rate is quite high.

Which 2 of the following situation you feel is the key factor for demotivating the testers.

  1. Management is recognizing only the development team for their efforts of fixing the defects.
  2. Testers have increased responsibility with less time.
  3. There is a mutual respect between the testing team and development team so the efforts of testers get unnoticed.
  4. The tester’s bonus payments are aligned with the quality of delivered web services.

Answer: A, D

Question# 10:

Test Metrics, which measure the capability of the testing or development process, are called:

Answer Set:

  1. Project Metrics
  2. Product Metrics
  3. People Metrics
  4. Process Metrics

Answer: D

Question# 11:

Scenario:

You work for an international company producing hardware and software for telecom networks. Hardware and software development are done in separate business units. You are the test manager of one of network router software. In your product line there is a long tradition of using incremental life cycle.

The hardware business unit produces a new version every six months. Software is developed in two-month increments. The business unit schedules are synchronized during design.

Your team consists of 15 testers, who have been in the company for two years, but mostly a lot longer. New tests are developed by the most experienced tester. Variations of tests and the regression test sets are run by the rest of the team.

The company management requires monthly progress reports listing the number of severe defects and the status of test execution. Your company has also implemented CMMI on company level. There have been problems to keep up with the hardware development schedule

Your company originally has built an in-house automation tool as they anyway needed to build interfaces to drive test scripts against their system to fulfill all the telecom standard requirements.

Maintaining the in-house tool has gradually become very costly.

An open-source tool might free time from you test automation experts. You need to consider several factors before making this decision. Which one of the following statements does not apply?

Answer Set:

A. Open-source tools are hard to be adapted.
B. The licensing terms need to be understood.
C. The telecom-standard compliance needs to be considered.
D. Open-source tools have been created for a particular purpose.

Answer: A

 Question# 12:

How do you define the level of detail of the test conditions? Select best 3 options:

Answer set:

  1. Complexity of the system / software
  2. No formal requirement document and other artifacts are available.
  3. Designing the Acceptance testing
  4. Risk associated with the project
  5. Lightweight design methods are used.

Answer: A, D, E

 Question# 13:

Scenario:

You work for an international company producing hardware and software for telecom networks. Hardware and software development are done in separate business units. You are the test manager of one of network router software. In your product line there is a long tradition of using incremental life cycle.

The hardware business unit produces a new version every six months. Software is developed in two-month increments. The business unit schedules are synchronized during design.

Your team consists of 15 testers, who have been in the company for two years, but mostly a lot longer. New tests are developed by the most experienced tester. Variations of tests and the regression test sets are run by the rest of the team.

The company management requires monthly progress reports listing the number of severe defects and the status of test execution. Your company has also implemented CMMI on company level. There have been problems to keep up with the hardware development schedule

You have come to know that a similar kind of a product have been developed using open source tool which does 50% of their execution. The tool is being developed by some other team.

You are required to analyses the tool and select the tool for your product as well. What will be your main concerns? Select 3.

Answer set:

  1. Can your entire team member learn this tool?
  2. How good is the support available for this tool?
  3. Is it possible to execute some of the test cases manually?
  4. What about the security?
  5. How much time you have for rewriting your existing test cases?
  6. Will this tool really going to help your team?

Answer: C, E, F

Question# 14:

Which TWO of the following statements are the best examples of the importance of improving the process?

 Answer Set:

A. Since testing often accounts for a major part of the total project costs, more effective testing will lead to more effective projects.

B. Test process improvement models help to reach a higher level of maturity and Professionalism.

C. Since Testing often accounts for a major part of the total project costs, much attention is given to the test process in software process improvement models, such as CMMI

D. When using test process improvement models, the Deming improvement cycle: Plan, Do,
Check, Act, is of no relevance when testers need to improve the testing process

E. Test process improvement is important because there exist well known and industry test process improvement models

Answer: A, B

Question# 15:

Risk management is an important aspect of good test management. Which of the following are the best techniques for identifying risks? Select 3.

Answer Set:

  1. Past experiences
  2. Drawing the complexity of artifacts
  3. Project retrospectives.
  4. Independent assessment
  5. Skill set of the team.

Answer: A, C, D

 Question# 16:

Test estimation should consider all factors that can influence the cost, effort, and duration of the testing activities. These factors include:

Answer set:

  1. Size of the system to be tested
  2. Process factors, including the test strategy, development or maintenance lifecycle and process maturity
  3. Complexity of the process, technology, organization, number of testing stakeholders, composition and location of sub teams
  4. All of the above
  5. None of the above
  6. Only A and B are true.

Answer: D

Question# 17:

One of the stakeholders wants to have an insight of the defects. You as a test manager are required to breakdown the defects. In which categories will you breakdown the defects? Select best 3.

Answer set:

  1. Root cause
  2. Severity
  3. Priority
  4. Modules / Units of application
  5. Resources who submitted the defects
  6. Mean time of failure.

Answer: A, B, C

Question# 18:

As a test manager, you want to establish a well-defined method to measure the cost of quality. Which of the 2 categories you would consider to calculate it

Answer set:

  1. Cost of Internal failure
  2. Cost of tools
  3. Cost of prevention
  4. Cost of training resources
  5. Cost of external audits

Answer: A, C

Question# 19:

You are the test manager of an organization which designs medical systems for a USA based hospital. You and your team are required to design the test strategy based on some standards. Which of the below standards will you keep in mind while designing your strategy?

Answer set:

  1. ISO 12207
  2. IEEE1028
  3. U.S. Food and Drug Administration’s Title 21 CFR Part 820 [FDA21]
  4. All the above
  5. Only option C

Answer: D

Question# 20:

The Testing Maturity Model integration (TMMi) is composed of five maturity levels and is intended to complement CMMI. Which among the following is the correct TMMi level?

Answer set:

  1. Initial, Defined, Managed, Measured, optimized.
  2. Initial, Managed, Defined, Measured, Optimized.
  3. Initial, Measured, Defined, Managed, Optimized.
  4. Initial, Optimized, Measured, Defined, Managed

Answer: B