Entries Tagged 'Soft skills for testers' ↓
November 3rd, 2016 — Soft skills for testers, Testing Skill Improvement
In the last article, we discussed “Effective Communication Skills”; how important it is for Software testers and learned how verbal communication can be improved.
In this article, we will continue the same series of thoughts where I will try to share my views on written communication and few tips to improve it from a QA professional perspective.
Let’s first list down the basic questions related to “Effective Writing Skills”: Continue reading →
August 29th, 2016 — How to be a good tester, Soft skills for testers, Testing Tips and resources
We all have goals. We all want to do more and be more. There are many ways to be successfully, but the most important one is also the simplest – you have to get things done.
In other words, be productive.
By thinking about doing something, it does not get done. I wish it did, but it doesn’t.
So how do we combat the slump that we find ourselves in from time to time and save our ideas from evaporating even before they take shape?
Continue reading →
July 18th, 2016 — QA team skills, Soft skills for testers
Presenting your knowledge, experience or simply sharing useful information is neither an art nor magic.
It is a skill developed through practice and lots of exposure to a real-time audience.
It is not the slides or the data that you present, but your idea has to reach through to the audience. It should not just help them understand, it must compel them to implement the process or idea and see its value. Continue reading →
July 7th, 2016 — How to be a good tester, Soft skills for testers
What People Want – Understanding Stakeholder Needs
Too often, we (QA/Testers) are focused on our own needs instead of those of others. We need to discover and help satisfy the needs of others, and we also need to show that our needs are in the best interests of others.
But what are the needs of others, and how do they affect us?
Layered on top of this, your organization may be siloed (where the stakeholders avoid talking, throwing work over the wall), Agile (where there is more interaction), or using DevOps (where roles blur requiring understanding of everybody else). Continue reading →
June 16th, 2016 — How to be a good tester, Soft skills for testers
In today’s article, I am going to share some thoughts on what I believe the clients are REALLY expecting from us based on my first-hand experience working at client locations with daily face-to-face interactions and collaborating offshore via emails or phone calls.
IT services are an important and integral part of the software industry and customer satisfaction is important to succeed. Each client/organization may be different in their process may follow different protocol, and may deal with different type of businesses. Continue reading →