Entries Tagged 'QA team skills' ↓

A 6-Step Guide To Handle Client Calls Effectively as a QA Team Member

The last thing that we do on any day in most projects and companies is making it through the client calls.

Client calls are an integral and important part of how work gets coordinated and communication channels are kept open in IT teams.

Client calls are fun when they are short and the tasks are on track and the client’s expectations are met. When that’s not the case, client calls can lead to lot of anxiety, angst, disappointment and demotivation. Continue reading →

How to Answer Team Playing and Leadership Related Interview Questions for Test Lead Position

In this article you will learn ‘How to answer Team Playing and Leadership related questions in Test Lead/Manager interview’. This is part 2 of our Test Lead interview questions series.

Also read first part here, where we answered 6 Most Common QA Test Lead/Manager Interview Questions.


Before we go for the actual questions in this section, let’s talk about what kinds of attributes are preferable when it comes to QA lead’s team playing and leadership skills: 
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What Should Be Your Expectations From the QA Team Lead?

When a topic, especially a process based one (For example: Creating a traceability matrix or test documentation review, etc) is discussed in the class, the immediate question I get is: “Who does this? The QA lead or the team member”

This is great proof that beginners have a difficult time understanding the scope of work, roles and responsibilities. They only have a vague idea about this and are often looking for ways to validate if their understanding is accurate or Continue reading →

How Important is it for a Tester or Developer to Communicate with Each Other?

To start the discussion for said topic, I want to take a real-life example:

A husband and a wife, living in the same house, are not communicating with each other. Or let’s say there is nothing to communicate between them. They just text each other if anything important to be taken care. Otherwise both are busy in their own lives and do not disturb / take care much about each other. What happens after days? A frustration rises, irritation multiplies, anger surfaces and an explosion occurs. A relationship strengthens only if there are frequent communications, rare fights and multiple agreements and celebrations with each other.

Now, compare the above situation with software project life cycle.

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How to Lead a Happier and Successful Test Team – Test Leadership Part 2

We’ve established that managing a test team is a different ball game. It may not fit in within the boundaries of traditional management techniques, because of the mindset, environment and challenges faced by test teams.

Who is this article for?

This tutorial picks up from where the first tutorial left off. Out here we will discuss on how to have a happier test team. Whether you’ve been in this role or have been promoted recently, the few pointers below will definitely help in gaining Continue reading →

Leadership in Testing – Test Lead Responsibilities and How to Manage Test Team Effectively

The importance of testers and testing teams has been established time and again. An application or product success is largely attributed to efficient and effective testing techniques which forms the basis for valid bug exposure. Goes without saying that great bugs are found based on the testers’ skills and knowledge, a keen eye and the dedication of the test teams.

A test team can comprise of individuals having varying skill levels, experience levels, expertise levels, different attitudes and different expectations/interests levels. All these different resources’ attributes need to be tapped rightly, also keeping in mind to fill in any skill Continue reading →