Entries Tagged 'How to be a good tester' ↓

Software testing questions and answers

This article is the part software testing question and answer series. Here I will answer some reader’s questions asked to me in comments or using contact form. If you have queries on software testing, quality assurance or career in testing then you can ask me these questions in comment section below.

It’s not possible to address each and every question in detail as I observed the questions are on vast topics, for which detail answers will itself require a new article. I will answer such questions in brief here and will also write detail articles separately if required.

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How to get your all bugs resolved without any ‘Invalid bug’ label?

I hate “Invalid bug” label from developers for the bugs reported by me, do you? I think every tester should try to get his/her 100% bugs resolved. This requires bug reporting skill. See my previous post on “How to write a good bug report? Tips and Tricks” to report bugs professionally and without any ambiguity.

The main reason for bug being marked as invalid is “Insufficient troubleshooting” by tester before reporting the bug. In this post I will focus only on troubleshooting to find main cause of the bug. Troubleshooting will help you to decide whether the ambiguity you found in your application under test is really a bug or any test setup mistake.

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How Domain knowledge is Important for testers?

Jayant Deo asks:
“Looking at the current scenario from the industry it is seen that the testers are expected to have both technical testing skills as well either need to be from the domain background or have gathered domain knowledge mainly for BFSI is commonly seen.
I would like to know why and when is this domain knowledge imparted to the tester during the testing cycle?”

First of all I would like to introduce three dimensional testing career mentioned by Danny R. Faught. There are three categories of skill that need to be judged before hiring any software tester. What are those three skill categories?
1) Testing skill
2) Domain knowledge
3) Technical expertise.

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How to write a good bug report? Tips and Tricks

Why good Bug report?
If your bug report is effective, chances are higher that it will get fixed. So fixing a bug depends on how effectively you report it. Reporting a bug is nothing but a skill and I will tell you how to achieve this skill.

“The point of writing problem report(bug report) is to get bugs fixed” - By Cem Kaner. If tester is not reporting bug correctly, programmer will most likely reject this bug stating as irreproducible. This can hurt testers moral and some time ego also. (I suggest do not keep any type of ego. Ego’s like “I have reported bug correctly”, “I can reproduce it”, “Why he/she has rejected the bug?”, “It’s not my fault” etc etc..)

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Living life as a Software Tester!


Recently I read a very interesting article on “All I Ever need to know about testing” by Lee Copeland.
I was so impressed with the concept of our day to day work comparison with the software testing.

I will extract only points related to software testing. As a software tester keep in mind these simple points:

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How to find a bug in application? Tips and Tricks

A very good and important point. Right? If you are a software tester or a QA engineer then you must be thinking every minute to find a bug in an application. And you should be!

I think finding a blocker bug like any system crash is often rewarding! No I don’t think like that. You should try to find out the bugs that are most difficult to find and those always misleads users.

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