Entries Tagged 'Bug Defect tracking' ↓

3 Intangible Benefits of Using a Bug Tracking System

Can a Defect Management Tool Make You a Better Tester?

I am not a big fan of tools that are single-purpose. Whether the tool in question is a kitchen gadget or a work management software, you want it to serve you multiple ways.

The benefit of a defect tracking tool is not just effective management but, did you know that defect tracking tools could help you be a better tester?  Continue reading →

JIRA Bug Tracking Tool Tutorial: How to Use JIRA as a Ticketing Tool

The test teams are always apprehensive about picking up JIRA for defect Management.

The doubt is warranted. It stems from the fact that, though JIRA bug tracking tool is applicable to IT businesses it is a generic ticketing system.

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Even for IT projects, JIRA’s popularity with the Development teams makes testers and QA teams uncomfortable. Despite the comfort or discomfort, the test teams have no choice but to use JIRA bug tracking tool in most companies.  Continue reading →

3 Worst Defect Reporting Habits and How to Break Them

Defects are serious business and small mistakes can be expensive.

You know what to do when you find a defect. You report it; either in a Defect Tracker/Defect Management tool or in an Excel sheet. The underlying principles are the same for both methods.

Defect Management tools don’t guarantee better reporting. It is good practices that save the day. Continue reading →

How Do You Decide Which Defects are Acceptable for the Software to Go-live?

Software Go-Live is always a big event for any software product. It is important to absolutely make sure that everything works and that we are releasing quality software to the users.

A bad or premature or unstable or difficult to use product can cause a lot of losses financially and could also make the user lose trust in the brand itself.

Often times, we hear that testing should be done until we meet the exit criteria. We also hear that defects have to be fixed to an acceptable level.  Continue reading →

A Step by Step Guide to IBM Rational ClearQuest Tool

For each and every project, as per the Client’s requirement and ease, various tools are recommended and used.

For example, few projects prefer ‘Quality Center’ for managing the project’s data whereas few others prefer Rational ClearQuest tool.

Rational ClearQuest is a defect management and workflow automation software from IBM Rational software division.  Continue reading →