Before we go ahead with suggestions about how to create an effective test report, look into below reports and ask yourself, which one would you prefer when you are a decision maker or even a team member (any recipient of the report).
Tested following modules:
Test Report – 12th September 2016
Details of the Bugs Reported:
Total bugs observed: 7
Critical bugs: 2
Major bugs: 2
Could not test the application for Opera browser as the application crashes in Opera browser.
Plan for tomorrow:
I think, those examples simplify and present pretty much everything I wanted to share via this post.
Recommended read => A Simple 12 Steps Guide to Write an Effective Test Summary Report
Being a tester doesn’t mean you need to always create and send a testing report. But, to be a good tester and after couple of years of experience, you are expected to write an effective test report; a report that can make or break your day and/or your development team’s.
How should the test report be? Which factors should be considered while writing the test report? Which tricks can make a test report more effective?
This article answers those questions…..Read on.
#1) Know the audience:
Knowing who is going to receive and rely on the testing report and what kind of decisions are going to be made based on it, is very important.
The QA lead needs detailed information about what was tested and what was found because management would like to see the overall testing progress and coverage. Some information remains common for all types of test reports but again, different templates are used for the different audience.
#2) Provide details but not too much:
A number of factors play an influence in the writing of a test report. As I said, the details to be provided in testing report depend upon the audience and their relevant interest.
While providing details make sure you do not provide too many details and the ones you choose to include should be on-point and easily understandable.
#3) Always provide reference of tasks done today and what is planned for tomorrow:
A test report should always consist of two main things: Tasks done and tasks to be done.
At the beginning of a test report, when you provide tasks done, the reader of the test report will have a clear idea about what the report is going to be about.
Also, the future tasks mentioned will help the upper-level management to understand the task pipeline and will give them a chance to change task prioritization, if need be.
#4) Always share road blocks:
The testing report should always mention the road blocks, if any.
It is a good way for the reader (at any level) to get clarity about why the task was not completed and what kind of issues were faced.
The road blocks allow other team members to chime in and help you. Road blocks allow you to go back and provide references as to why you were not able to complete the task.
#5) Proofread it:
Never be in a hurry to send the report. Anything written should be proofread at least once.
While proofreading you might realize:
Thus, a proofread is helpful in resolving many problems in one go. So don’t miss it.
#6) Practice to make it better:
Always try to make the test report better for your audience. Search online for better templates, ask for views from the audience, read others’ report and look for good points that you can include in your testing report.
A concise and to the point test report will be helpful to your audience.
=> Download Sample Test Summary Report:
Click here to download a sample test report template with an example.
Further reading => How to Report Test Execution Smartly [Download Status Report Template]
Finally, a test report should not be a document that is too lengthy, includes every piece of info and whose format is set in stone. Because the testing report is always going to change as per the latest implementations, modifications and requirements.
While writing a testing report, identify the readers, their needs and keep updating until you reach a workable solution.
Also, maintain a reasonable report size by providing reference documents as test plans and use an addendum for lengthy information such as bugs.
A precise, easy to read, short, flexible and actionable test report is the way to go!
About the author: This helpful post is written by STH team member Bhumika M. She is a project lead, carrying 10+ years of software testing experience.
Please let us know your thoughts/comments below.